Fantastic beach vacation!!! From the moment we arrived we…read moreexperienced excellent 5 star service. At check in, Debra was super accommodating of our early arrival which allowed us to utilize a full day at the beach. After soaking in the sun, we arrived back in our room to find a bottle of La Marca Prosecco, some delicious chocolates and a handwritten note- wishing us a happy anniversary. We were utterly impressed by this gesture, because we had only casually mentioned this to Debra. However, she took note of this detail and helped to make our vacation even more memorable. The hotel itself is absolutely beautiful! The location (directly on the beach) couldn't be more perfect. We are hoping to make another trip to One Ocean before the end of summer!

My wonderful friend treated me to a day pass with access to the restaurants, pool, bars, restrooms…read moreand beach area. It was so relaxing and service was great! Loungers ans umbrella furnished and the poolside bar tenders made delicious island beverages. Lunch at the inside bar to cool off had a few Happy Hour items which was perfect. Totally recommend this for a 'vacay' resort day.

Hotel Palms is my favorite place to spend my Saturday or Sunday morning. Every weekend Show Pigeon…read moreCoffee is at the bar and makes the most delicious coffee beverages. There are 4 drinks that stay consistent and a different "wild card". I personally love to always try the wild card- I love trying new things. Jaime, the barista/crafts(wo)man is magic at what she does. My favorite item on the menu is the Smoking Bee, especially during the hot summers in Florida. It is a jazzed up sparking americano with a wonderful hint of orange... don't knock it til you try it. I also recommend you try the Leche de Tigre with the infamous "buzz button". If you've never had one before be prepared for an acid trip in your mouth... it's the most insane sensation (10/10). Lastly, the atmosphere is what really makes this place. Everyone is so friendly and great to hangout with! I've never had a bad experience here and I really don't think it's possible. Plus it's dog friendly!!!!

The location was amazing! Cheapest hotel in the area! Parking space. The coffee shop was closed…read moremost of the time we were there but it's busy! There was drip coffee available for us though. Greg the owner is around most mornings so it was nice to say hi! I love the Malin goetz products and love that it's regular size so I don't feel bad using small travel size. It's right in the middle everything. There was one bike and I used it to go down to Jacksonville beach. Walls are kinda thin. Our room was the bunk bed which was neat to have for a few days. Fridge space was perfect. We removed the drinks and placed them back. All the drinks and snacks were priced so I appreciated the transparency. My sheets felt damp so I think we shouldn't have turned off the ac as the area is foggy/damp. Really great stay.

Salt Air Inn and Suites was one of a few hotels suggested by our local friends (Jacksonville Beach)…read moreto stay at for their wedding on Ponte Vedra Beach. This was the site of their post-wedding Sunday pool brunch. They had reserved the hotel's entire fenced-in pool area for the brunch, which is one big reason I think they chose this place. We had a great time. According to Salt Air's website (https://www.visitsaltair.com/about.html), this hotel was originally built in 1946 as the Salt Air Motel. It definitely has that older motel feel, which I can actually find to be appealing. Also according to the site, the hotel was rebuilt in 2022, which makes sense. The whole property felt updated and refreshed to me. It's not a big place, sandwiched in between a McDonald's and the Hotel Palms. Parking is somewhat limited. When we first arrived, I accidentally parked at the Hotel Palms thinking it was Salt Air. They both have similar old-school motel vibes, but modernized to be more chic (Hotel Palms especially so). Hotel Palms was built only a year after Salt Air, in 1947. However, unlike Salt Air, Hotel Palms does not have a pool. They do have a cool little coffee shop though, which we visited. It's called Show Pigeon Coffee. If you're staying at Salt Air, it's definitely worth walking next door to check it out. The Sunday pool brunch ended promptly at 1pm so the hotel could clean the rooms and common areas in preparation for the next batch of guests. I liked the low-key, retro atmosphere of Salt Air. From/to Jacksonville International Airport, I would plan for about a 45-minute drive each way due to traffic. Salt Air is only a few blocks away from the beach.

I decided to get a room for my birthday in February. I called about their prices and they were able…read moreto closely match a deal I found through a third party. All the staff were friendly and helpful. When I was checking in the staff offered me a beverage. I was pleasantly surprised to find I was upgraded to the Deluxe King suite. It was gorgeous and super clean. I was able to find parking easily. The bed was comfy. I like that I can control the A/C or heat by remote. The bathroom was spacious as well. They have nice touches like a small bowl of candy and a cool guestbook. I like that the do not disturb signs are magnet and go with the theme. I didn't try the pool because it was chilly out. There is a great bbq place two doors down and it's not too far of a walk from the beach and other restaurants and shops. I highly recommend this place!!

I was able to spend the day here with a ResortPass and I must say the check-in process was smooth…read moreand I did have to pay and $10 fee to park. There were plenty chairs and umbrellas for you to lounging at the pool now what I did not like it was when I arrive. The pool was nasty so they had someone come clean it but that took about an hour and a half before you could get in the pool. Besides that I enjoyed the accessible entrance to the beach the views were amazing and I also like that the lemon bar was adjacent from the pool so that caused for a great happy hour. I would definitely book again.

My husband & I stayed 5 nights in May2026. We were there to have a relaxing vacation. The cost…read morewas over $400/per night (booked thru Expedia - cheaper than direct) which is a lot for motel accommodations, but we were excited for the location. Staff was pleasant but housekeeping was lacking or non-existent. Saturday/Festival - We had no idea nor were we informed of this huge festival that would take over the courtyard. The pool was closed for that entire day & we were not informed of that until we checked in. The courtyard turned into a "frat party" with port a potties directly beneath our balcony. The live music and noise was impossible to ignore. We did not get any sleep and were not able to use the pool, go to the Lemon Bar (PACKED), or quietly lounge on our balcony to read or enjoy the view. Additionally, we had a biking trip planned for Saturday morning. When we tried to leave the parking lot, we were told that we could not carry our backpack or supplies OUT or IN. After sending 2 emails, I reached out & spoke to Trina (Manager). I req 1 night credit for the festival. She told me I had to contact Expedia. I did so, they reached out & received no response to approve the credit after SEVERAL attempts. Expedia did end up crediting me some One Key Cash for the inconvenience so no complaints with them. Bottom line, very disappointed in how this was handled and I would not stay here again - festival or no festival EVER! Lots of great places in Neptune Beach - suggest you go elsewhere!

Great stay for a quick trip. Even though it was in a tropical rainstorm!…read more Pool is the main attraction with the waterfall and multiple depth tiers. Outdoor patio and staff are great. FYI beach access is very limited due to construction on the beach which is probably not great for a beach view room (June 2024). Staff all very friendly and pool house restaurant team was great. Local access is great being close to the pier. Area of town is a little sleepy which for us was perfect. Enjoy.

Great place for a quick stay, one elevator wasn't working as well on the website it said balcony…read moreincluded but upon arriving to the room there was no balcony but the space was great, got a king size bed with 2 tv in the room as well parking may be limited as well but they do refer to u can park either side of the building or across the street.

This hotel is the best beach vacation we have ever had. It is right on the water, easy access,…read moregreat rooms, an excellent restaurant, a beautiful pool and pool bar, the Jacksonville beaches have great sand and the city cleans and grooms them. There are beach rentals right as you step onto the beach. It's like an all-inclusive resort! Today our bartender Ashley helped us get our drinks quickly even while super busy. The entire staff are helpful and friendly and I feel like it's because it's such a great location and everyone is so happy. This is our fourth time here; we've met people who have been coming here for several years, and that will be us too!

From the owner: Treat yourself to a stay at our oceanfront suites in Jacksonville. Find our Jacksonville…read morepet-friendly hotel in the heart of the Beaches, minutes away from the Jacksonville Beach Pier, Everbank Stadium, and the University of North Florida. Your beach vacation begins the moment you step into our sleek hotel lobby. Indulge in delicious American fare and terrific views at The Bistro, take the plunge in our heated outdoor pool, or break a sweat in our hotel gym. With our flexible venues and ideal location, our hotel offers the perfect setting for your event. All hotel rooms include soothing décor, plush bedding, free Wi-Fi, mini-refrigerators, and microwaves. As one of the top beachfront hotels in Jacksonville, FL, our rooms and suites also boast private balconies with ocean views. Upgrade to an oceanfront room or suite in Jacksonville Beach for an expanded living area, perfect for families visiting Florida.

Highly recomended between the contemporary, sleek, comfortable feel of the hotel, it's location,…read morethe well kept rooms, and Amenities offerings. Location: Just blocks from some of the main areas of Jacksonville Beach. Views of the beach can be seen by some of the rooms. Service: Warm and friendly. Amenities : in addition to breakfast and the gym, they also have a happy hour where the wine is free (yep!) and they also have a small charcuterie-like spread of bread and cheese. Great way to socialize, unwind from the day, or get some work in. Rooms: it's like a more sleek, modern, contemporary, and updated Townplace Suites mixed with like, a Courtyard or Springhill Suites with how the room also has this built in kitchenette area that isn't necessarily its own area but has its distinct place.

The hotel environment was too nasty. The check out lady was nasty with gestures, as I lugged my…read moreheavy suitcases out to the car. The management was down and nasty too. The parking lot was too small. The room shade doesn't really offer privacy.

Great location right on the beach, clean hotel, and a solid casual vibe. The room was spacious…read moreenough for our family of five, although a couple extra towel hooks or somewhere to hang wet swimsuits would definitely be helpful. The pool gets the job done, and the restaurant/happy hour is convenient if you want to stay on-property. That said, there are plenty of local spots within walking distance. O-Ku is right up the block and is definitely worth checking out. One parking note: the hotel is valet only, but there's street and public parking nearby. Just pay close attention to the signs so you don't end up getting towed. Overall, a convenient place to stay if you want to park, walk around, hit the beach, and have plenty of food options nearby.

Great location, clean hotel, and a fantastic beach vibe! The rooms are spacious and perfect for a…read morefamily of five, although a few extra towel hooks and somewhere to hang wet swimsuits would make a big difference. The pool is just okay, but having one is a plus. The restaurant is fine in a pinch, and happy hour drinks are worth checking out, but I'd recommend exploring the many restaurants within walking distance. O-Ku, just up the block, is a must! Parking is another consideration: the hotel is valet-only, but street and public parking are available if you pay attention to the signs (READ THE SIGNS OR GET TOWED). Overall, a great spot if you want to park, walk, eat, and enjoy the beach.

Clean, well managed, and very nice people who work there…read more We were able to check in early! The woman checking us in was very friendly and helpful with places to go in the area. The breakfast was hot, the space continually being filled, picked up and ready for the next person. I love the pancake machine, every time! :) We would stay again if we ever make it back to Jacksonville. You can trust me, I've stayed at a lot of Holiday Inn express. ;D

Everything about my stay here was predictable and easy, and that's exactly what I look for in a…read moreHoliday Inn stay. My room was very clean, check in was quick, and the front desk staff was professional and friendly. The coffee machines in the lobby were a great feature. There was plenty of parking and the parking lot was well lit. I've stayed on many Holiday Inns and this is a 5 star one for sure. The beach (publicly accessed from Lemon Street) is about a 9 minute drive away.

I was beach front on the 5th floor for a few days and I honestly feel like I got the best room. Mr…read more Serge, working the front desk was very amicable and accommodating in every way possible. The room was clean and the room service was excellent. The room service workers were all very nice and polite. I went during a lifeguard completion and I witness one of the South Carolina guests being rude and disrespectful to the staff member assisting in the breakfast buffet. I completely understand why there's a small fee for the beach chairs and umbrellas on the actual beach. There would be way too many arguments and fights for the chairs and the longevity of people using them or others that would hog as many as possible. We've always had to pay at every hotel I've been to. And I'm so used to having free netflix at the hotels that I was surprised that there wasn't a free account. And some of the charging cable ports in the room didn't work. The shower is not sealed and water leaks out from under the door. I also did not receive the wifi so I used my mobile data instead but it would have been irksome if I had brought my laptop. Had a great view though. haha I did get the view of the pier, so you can imagine how many homeless fights I got to see.

Fine for the price. Hotel and room very clean and comfortable. Unfortunately got stuck with a…read moreparking lot view on a Wednesday in October for one night. They didn't answer phone when I checked into room would have asked for an ocean view. Great area around hotel with restaurants and fun bars. Got a drink at hotel bar and they had nice selection of everything and great view of the ocean and pier.