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    Quality Inn Downey

    1.6 (47 reviews)
    ModerateHotels
    Open Open 24 hours

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    RUST ON LAMP AND GUM ON BED FRAME

    This was the WORST hotel I've ever been to. Once we arrived we realized that our room was A LOT smaller than we thought. Instantly we were hit with a very strong sweat odor. While walking around we realized the room itself was DIRTY. There was literally a piece of GUM stuck to the bed frame. Not to mention the lamp (near our beds) was covered in RUST.The floor was uneven and had burn marks on the carpet. When we opened up the fridge we saw the cabinet had stains all around it. (Almost like dried up milk). The fridge itself had water spilled inside. The bathroom was filled with stains. The tub,wall,floor,and even shampoo bottles were dirty with stains. Walls are also VERY THIN. We were able to hear music from other rooms as well as people arguing and slamming doors. Area is overall bad, as soon as we arrived we saw a transient on his bike looking into cars. Would NEVER book again.

    Cigarette buds in the room
    Noe R.

    WORST EXPERIENCE EVER Customer service was horrible, would not refund my money when we checked in to an un sanitized room filled with cigarettes buds. Apart from a filthy room, front desk was not so helpful. I would recommend to seek other options when it comes to booking any room here.

    This is the door left open with wet dirty towels
    S S.

    Not a safe place. I checked in smoothly, no issues, but while looking for the room, a random man in a corner asked what room # we had (we were visibly looking for our room) and once he pointed us in the direction, he pulled out his wallet and gave us a room key FOR THE ROOM WE WERE STAYING IN. He said "hey, come here, that key wont work, this one works" This man did NOT work for the inn. We took the key and proceeded to the room where the door was already opened and being kept open with wet dirty towels. Upon further inspection, the bed has wet dirt spots which were definitely fresh. The room smelled bad, not clean, and had no towels. We grabbed our stuff and turned around, avoiding the earlier man and complained to the lady at the front. We told her about the guy and the state of the room. She was shocked and confirmed he didnt work there and had no idea who he was. We confirmed him on their cameras and she gave us another room on another floor. The new room was clean, SMELLED CLEAN and had towels. Nothing amiss in the new room. We were still pretty freaked out, but it was a long day and we needed to sleep. Safety is definitely a concern here. Hopefully, they called the police since she mentioned doing so. We saw the man wandering around the inn afterwards going to random doors so we we're pretty spooked. Staff was nice, no issues there.

    Boger

    First when I came in I went to go see if the bathroom was okay but the toilet water was brown and the bath is dirty as hell and you can even hear the noises of the lights then somebody put a boger on the wall

    Blood stains?
    Oscar J.

    I've stayed here before in the past and this past weekend has confirmed that this place is just a straight dump! All the rooms smell like penetrated tobacco, probably the carpets and curtains. * Room 211 is an embarrassment - avoid it! * The soda/water vending machine never works. * Guests can't park correctly. * Check the expiration dates on packaged foods. * All carpets in every room are filthy. I did not have a pleasant experience this time around. You are overpaying for what you think you are getting. Thisplace needs a serious renovation.

    Stacy E.

    This place is Disgusting...Mold in the mini fridge, cigarettes burns everywhere, prostitutes and people walking around all hours of the night, disgusting mattress stains, blood stains on the curtains, SMELLS foul and All the linen and Towels are worn out. This place is a health risk and I will be reporting this GRIM hotel.

    Roach
    Dayna J.

    Upon checking I noticed many stains in the carpet. The pillow cases and sheets were also stained. I saw many roaches in the room. Also when I was asleep I woke up to itching when I looked under the sheets I noticed bed bugs. When I went to the office to speak with a manager after being suddenly awaken out of my sleep by bites. When I went to the office I wasn't allowed inside to checkout and get my money back.

    I booked a room through priceline.com, I trusted what their website reflected, however upon checking into the room I was not satisfied with the level of cleanliness, and I asked for a refund which was denied. I was shown a different room and again I ask for a refund, so I could relocate to a place I felt comfortable in. Priceline tried to intervene and asked motel management twice to give me a refund however, management stuck with it's nonrefundable! I received an email back from another manager acknowledging the stains/"over sights" and they wrote the stains are coffee. Whatever the stains may or may not be...the point is that overall there is a lack of cleanliness in the rooms that I viewed. I was not comfortable staying on premises and should be entitled to a refund. This issue doesn't fall all on housekeeping, they need to have certain tools available to them to do their job properly.

    Fixtures falling off. This is curtain rod, same for towel rack.
    Sam L.

    The property is physically dirty and dated. The carpet was very dirty, with red and dark brown stains, and a section of it was patched and fraying around the patch's edges. The door had a gap letting light, sound, and cigarette smoke flow in. The toilet was crooked, and fixtures were loose and falling off the wall. It was disgusting to stay, but the bedsheets looked clean and smelled like bleach so we stuck it out for the night. I'd expect this from a $49/night motel. Not a $175/place hotel. The staff was friendly, tho.

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    Wouldn't recommend this hotel. Room had burnt marks in the walls fault dirty. Shower head was broken!

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    3 years ago

    Bed bugs didn't even want to give me a refund . I woke up with a bunch of bed bug bites I do not recommend this place.

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    4 years ago

    Very rude staff in the office , roaches and bed bugs disgusting place ! Don't stay here ! Trashy place I rather stay at motel 6.

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    Horrible!!!!!!!!!!!!!! Got bug bites that it got me to the point to go home and ask for a refund. DO NOT go their

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    Page 1 of 2

    Ask the Community - Quality Inn Downey

    Review Highlights - Quality Inn Downey

    The gentleman that's always working in the daytime name Kane or Laxman will definitely get you right any questions or concern just speak to them.

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    Embassy Suites by Hilton Los Angeles Downey - Guest room

    Embassy Suites by Hilton Los Angeles Downey

    (456 reviews)

    $

    Room was okay. Pull out sofa bed was lumpy, hard and very uncomfortable. Was informed the heating…read morewas out of order. Did not provide extra blankets. We requested a portable heater for which there were no electrical outlets on the wall to plug into. P Where's Carla I'm in the middle of a what do you call it what's it called what am I doing reviews You don't do anythingFan in the bathroom was very weak. Lamps in sitting area could not be turned on. Was told there was a balcony...they lied. The furniture looked old and torn, as if it were purchased at a garage sale. There was a window to look out of, no balcony. Needed to use the womens restroom in the lobby, oh my goodness ... housekeeping/custodians must have forgotten about this restroom. Awful, just awful.

    Love the room By 835 at night the party down below started…read moreto irrupt. I went down and told the front desk and they said they were gonna go to take care of it. They never did. An hour later, my wife called the front desk. They said they were gonna take care of it. No one ever did. We contacted the manager twice. They did absolutely nothing about it for the three hours. Loud music yelling and screaming at the top of their lungs. We contacted the front desk again and they already knew which room it was but did nothing about it. Finally, we called again and they said they evicted them and they were giving them a chance to leave. An hour later after they told us that they finally called the police and took care of the problem. What a horrible night it was. The management knew about the problem at 8 o'clock at night and did nothing about it until 1 o'clock in the morning. My suggestion to you is to replace the nighttime staff. They all said they were gonna do stuff. Nobody took care of anything. After multiple complaints, they finally got their ass in gear I cannot believe the Hilton puts their name on a place like this. Multiple callers, they knew what room it was, five hours it took him to solve the problem by that time nobody was sleeping What a horrible night we had Now we can't wait to leave Oh, and the kicker was is my wife asked for the room to be moved three times and they wouldn't do it and there were rooms available. She told him she felt unsafe in the room. She told him that she can hear people getting hurt in the room and nothing was done about it. The manager could've stopped this commotion at 9 o'clock through 1 AM and did absolutely nothing. All rooms were complaining. He must've been on his phone the whole night. Who lets a party last for five hours. This is supposed to be a Hilton. They need to change this Hotel to Downey Motel. What a joke. Also, the brick stone grill is a shit hole Appetizers were left out for hours with nothing covering them Seven beers on tap. Guess what none of them worked I asked for this I asked for that. The only taps at work were the ones that were free all the rest empty. This was so disappointing

    SpringHill Suites by Marriott Los Angeles Downey - 9066 Bar and Lounge

    SpringHill Suites by Marriott Los Angeles Downey

    (38 reviews)

    $

    Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

    I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

    DoubleTree by Hilton Hotel Los Angeles - Norwalk - Guest room

    DoubleTree by Hilton Hotel Los Angeles - Norwalk

    (226 reviews)

    $

    Well, we were stuck. I had my grandson out at one of his favorite arcade places and my piece of…read moreutter junk new Tesla blew a tire. We were an hour from home. Now, to get another tire, filled with foam and there is no spare at all, that takes hours and hours. You can't just call someone local to get one. You have to call Tesla and it is a nightmare. Rant over. The Double Tree was right there it seemed so we went in. Thankfully we carry TO GO bags in case I get too tired to drive or just want to stop. We walked in and it was hot outside. The front desk I think knew I was livid and kept me calm and they helped me. They were great. We were able to get a room right away. We had no reservations so the price I thought was high for a hotel that needs a refresh, but we were trapped. No matter, our room was small, but super clean and all I needed was there. We even used the pool and it was great with some nice seating. They have an eatery right there and we had both dinner and breakfast there and it was great and the staff was wonderful. The only reason they have a 4 and not a 5 is because it is time to refresh the place, but the staff is a solid 5. They were great to us and if we are near again we might go back there, this time with a reservation.

    I was in The LBC hanging with the Homies!!!…read more Since Most Of Us Are Out Of Towner's !!! We Stayed At The Double Tree by Hilton !!! When I Checked In The Cute Latina Girl working the Front Desk, Hooked me up with Hot Chocolate Chip Cookies and some Bottles of Water!! My Room Was Nice And Clean And it had a King Sized Bed that Was Pretty Comfortable!!! The Bathroom was nice and Clean!! This is a Baller On A Budget Approved Establishment!! I keep My Pimp Hand Strong!! Number 34 on the list of the top 50 most prolific Yelp Elites of 2025!

    Quality Inn Downey - hotels - Updated May 2026

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