Professional, friendly, and efficient. What more can you ask? I went in for a full windshield…read morereplacement, and they were able to beat a national brand competitor by nearly $100, not to mention taking care of it next business day. Everything looks and feels great, and they even remounted my EZ Pass transponder for me. Highly recommended to anyone in need of glasswork big or small.

Windshield was cracked while driving between Grand Haven and South Bend. Repair was scheduled and…read morecompleted with ease. Great customer service and an excellent value!

storm dropped a tree branch on my car. other auto glass places wouldn't quote. Yoder's quoted and…read morerepaired within 3 days and got me back in the road for less than what the googs estimated.

They were very professional and clean and put my rear view mirror on. They came to my house to…read more I am recommending them to all my friends. Thanks again!

Called 1 stop to see if they could instal a remote start as a surprise gift and they could fit me…read morein the same week! Employees are polite and prompt, very flexible and respectful!! There was an unforeseen hiccup causing delay in the instal that they were very professional with and worked the schedule so I felt very taken care of! WOULD RECOMMEND COMPLETELY

Went for window tint. They have good customer service. They are responsive to your needs or…read moreconcerns. The only thing I would complain about is my car smelled like cigarette smoke for a few days. Other than that they do the job.

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

The older lady at the checkout counter could certainly brush up on her customer service etiquette…read more I left the place feeling sour this Thursday. I politely inquired whether my prepaid maintenance plan would cover the cost of that day's service because I did not have to pay during my previous visit. Her demeanor was VERY dismissive, and she offered zero explanation. I later found out on my own they were simple charges--which was understandable, but I still had questions. Had she taken the time to explain these charges, I would have left feeling more informed and content, not just another transaction. I typically would have let this interaction slide, but the audacity of this behavior left me appalled. I'm only giving a two-star rating because I've previously had wonderful experiences with the sales team and service technicians!

The service staff at EBY has always been knowledgeable and friendly. Today I was Experiencing a…read morenoise in the front of my truck. Zach the technician said my 4x4 hubs were not disengaging. He immediately repaired the problem, serviced the truck, and got me on my way. I need My truck to earn a living and the service staff at EBY keep me rolling. If you drive a Ford you need EBY. 11/13 I just Had my truck serviced. I asked Ryan to check my belts and batteries as I was Having electrical issues. Belts OK batts not good. It is a relief to know that EBY employ professional technicians that take pride in their work and try to catch issues BEFORE they become a problem. Thank My tires were slipping in the snow and ice, my oil needed changing, a headlight was out, light on the dash said I had a problem with my exhaust system, and I was out of windshield washer fluid. Ernesto and Damon jumped onto my repairs and found my brakes were worn and my front right drive hub was seized in gear--no wonder my mileage was declining. All was repaired and tires replaced. My next service is FREE and I get $200 off the price of my tires. Thank you, gentlemen. 05/04/23 Thank you gentleman! Each time I come In for a service yall treat me like royalty. My truck needs are attended to and I can Partake in the best GIANT coffee machine I have Seen and fresh popcorn is almost always available. The staff is friendly and helpful. Troy the service manager solves any problems before they occur. I repeat--Thank you, gentlemen! 07/07/23 My oil pan was dripping and blowing oil underneath my truck--a DOT no no. I worked With the service Dept to find a time that they could perform the repairs to my oil pan. I was Told it would take 2-3 days and I needed Transportation. EBY arranged with Enterprise rental for a car at a discounted rate on Wednesday. Today is Friday and my truck is finished! EBY service always steps up to give excellent service and the staff is friendly and courteous. The sales department makes you happy but the Service department keeps you on the road.

I had a coupon directly from Eby for "The Works" oil change for $49.95, they charged me $110. They…read moresaid my vehicle uses a different oil. They had my car from 8 a.m. until when they called at 5:20 p,m, they never called to tell me about the difference in price. I have also used the same coupon, for the same vehicle, and didn't have a problem.

Super late doing this but it popped up on my feed. They're like the chick-fil-A of car dealerships…read morelol! I bought an SUV from Jesse a year ago and I STILL love it. We got it from one of those huge sales they have at Walmart. The process was super easy and I left with it the same day. They are so nice there from the salesmen to the service center! Plus they always have coffee while you wait for the oil change. & popcorn too! The only issue I've ever had was when I called to find out how much it would cost to get brake pads and rotors done & the guy couldn't tell me. I asked him how much calipers were, to which he didn't know that either. So, I ended up taking it somewhere else to someone who did know what they were doing. The $50 fee just to look at it is kind of bogus though(Gates). The place I went to was free of charge. They always update my car fax which I've noticed Ireland road service never does! Even though it's slightly out of my way, I love coming here for service & it's worth the extra 15 minutes of driving!

I took my car there for an oil change and it came back with a chip on the windshield passenger side…read moreand 29 miles more on my mileage.You do the math!! I also found they took off the engine cover and never put it back on. All this took approximately 3 hours to do. I thought this dealer was a reputable one but found out the hard way they do not care about your taking car of business. Also they hire irresponsible ( Lacking a sense of responsibility, unreliable or untrustworthy or not liable to be called to account by a higher authority, workers. I will take my business to a more reputable business in the future.