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Quality Floor Covering

5.0 (3 reviews)
Closed • Closed

Services - Quality Floor Covering

Carpet installation

Carpet repair

Carpet restoration

1 More Service

Floor installation

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Riggins Flooring

Riggins Flooring

(3 reviews)

DO NOT WASTE YOUR TIME! This company is the absolute WORST I have ever dealt with. I've owned my…read morehome for 15 years and have hired several local businesses for various home projects and never have I had to stay on top of them like Riggins Flooring. They will NEVER call you back, know where your order is, or give you an installation date. I was told on 4 separate occasions I would be called and I would wait several days for that return call that never came. It began when they bailed at the last minute the first day they were supposed to measure. However, they did reschedule for the next day, but then took a week to get me the estimate. I paid the deposit and was told I would get a call back in about 3 days with the installation date. After a week I called to get that date and was told "oops I forgot to tell you for some reason the payment didn't go through" (WTF). Ok, fine let's try again while you're on the phone, payment goes through but after 2 months I never did get that install date. Additionally, I could never get a date of when the shipment would come in. I understand you can't install, we'll do it ourselves just give me the materials. Once the Corona virus began happening I was just wanting updates or any information because by this time we've ripped up the old floor to prep it for the new floor, but they could have cared less. I understand the world is going crazy but your office is still open, your phones still work, you took my money, and you could have keep me informed. Mind you this is after giving them a $800 deposit, how does no one ever know where my order is? Overall I dealt with them for over 3 months. Finally I got fed up and asked for a refund. Guess how long it took to get my deposit back?.....35 days, because oops she, the owner, forgot to put the check in the mail (WTF). I had to send my husband to go physically pick it up because I was tired of the excuses and incompetence! Teresa the owner also has a nasty attitude anytime you have to deal with her. TOTALLY NOT WORTH YOUR MONEY...you've been warned!!!!

Absolute worst business I have ever bought anything from for my home in 15 years of being a…read morehomeowner! They will go out of their way to be rude and hateful to you. They make doing business a nightmare. They repeatedly lie to you. Then try to make you feel bad for them when you don't like them gaslighting you. Almost impossible to order from. Not helpful at all. Nothing but a hassle from the moment I walked in there months ago! Impossible to ever get a hold of. They will also never call you back or let you know when your tile is in. Oh yeah they will also send you really nasty personal messages on Facebook when you give them a bad review. Absolutely worthless! Don't waste your time and money. Go elsewhere!!!

Quality Floor Covering - carpeting - Updated May 2026

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