Unfortunately I can't review Quality Counts Painting's quality of work. I initially called for an estimate and we scheduled a specific time and date. At the exact time the owner should have arrived to provide an estimate, I got a call saying that he had just notified the scheduler that he was unable to come. Things come up, so it wasn't that big of a deal, though I'd arranged my schedule around the cancelled estimate. The following week Dennis came by and spent time looking through our home and taking notes. He then took my email address and said I'd be getting an estimate the following day. I waited a few days and then called to make sure they had the correct email address since I hadn't received anything. I still never received a return call, nor an estimate.
Making time for a service provider to come give an estimate is not nothing. It takes effort to schedule the visit, tidy up and walk someone through the space. I have two little children too, so managing this around them is also challenging. Because of this, we're weeks behind on starting our project because we had to locate and find someone else to provide a bid.
I find it really frustrating that Quality Counts ghosted me before providing an estimate. I would have respected it if he'd said our job was too big or not of interest. read more