Quick, professional and priced right. Would definitely work with them again and recommend to anyone.read more

John and Robert do superior work. They arrive promptly each day and work without breaks. They are…read morepleasant to deal with, friendly, and communicate well in each aspect of the job. John's estimates will not be on fancy paper, attached to brochures. When he looks at the job in person he has an attention to detail - but you will not receive a spreadsheet of each detail of the job. What you get is excellent work, attention to detail in the completion of the project. Daily clean up and thoughtful craftsmen.

I had our home's exterior pressure washed and painted by Fresh Coat Painters of Cincinnati East…read more Top shelf start to finish. Ollie went over our project in great detail about what I wanted done and what additional details they would do to make the job just right. He gave me a written quote with line-item details. Prior to painting, they pressure washed the entire house including the brick and chalked all the gaps. The crew masked the windows and brick, painted and detailed the trim. Kevin, the project manager missed a little on the paint estimate but was right on top of getting more. No delays. The best surprise is our porch ceiling. We thought it was so bad it should be just painter over. But Ollie said we should stain it. I was very happy with all the little details Fresh Coat took care of. We're very happy with our job and will definitely call them on future jobs.

Lee did a great job.He was very respectful, worked hard & wanted to please us as his customer. The…read morefinished work made us happy we had chosen Fresh Coat Painters of CINCINNATI East. We will call them again for future painting work!

Received an estimate on a Monday and mentioned that I'd get back with the 5 Star estimator on…read moreWednesday of the same week due to the fact that I was getting additional estimates. In the interim I had a few questions and reached out to my estimator, he asked how they compared to the other estimates, I said not the highest or the lowest. The estimator said that is where they wanted to be and asked if I had any questions. All seemed ok. 5 Star did their best to get the go ahead on the project and get on their schedule receiving their latest ask on Wednesday. I replied to the email quote on Wednesday evening and countered 5 star to reduce the total cost, ~4% less than the original quote and mentioned I'd pay cash vs card (very common for businesses to offer a 2 to 3% discount if paying with cash/check. My discount ask was reasonable.). Since it was later in the evening I mentioned I would follow up the next morning. Also sent a text message indicating I replied to the quote and call the next day, trying to be respectful of people's time away from work. Thursday morning arrives, I called a few times, left a message, 5 star did call back, missed the call, phone tag. Still I have not received a response to the email, voice mail or text from 5 Star regarding my counter offer. I sent another text restating the offer, finally I get a text back... stating "Unfortunately, we are completely booked out for our exterior projects this year. Five Star Painting". A simple NO would have been ok, but to disrespect a potential customer is unacceptable. Probably would have let it go after that, but I went their website to contact their main office to share my experience. To my surprise, as I opened their website, an ad appears stating 10% off if you book before 10/31 up to $500 off. This discount was not mentioned or indicated anywhere on the quote. Note: The discount I asked for was less than $500, once again undeserving of the estimators response. The final straw that led to this review happened as I started searching for other painting companies and a at least 3 different Facebook ads for 5 Star popped up, once again touting 10% off and that they have openings in their schedule. I told 5 star that if they did a great job on the exterior, I would have additional interior painting. While I wish this review pertained to quality of work, I can only respond to the poor quality of customer service and how not to treat a potential customer.

Got it done under schedule and on budget! Sent a sizable crew first day out which is rare these…read moredays. Communication was appropriate and end result even better.

Wow. So unprofessional it's hard to describe. Demanded payment before the job was finished, Justin…read morethreatened me with physical violence, just an all around nightmare of a company. Avoid at all costs.

Markeith and Justin did a great job on our office. It's a big space and they made sure to keep…read moreeverything clean and protected while working. Really appreciate how quickly they got to us for the estimate and completing the work. Communication and the overall process was super smooth. Their prices were competitive too. They worked with us on matching the existing paint, coordinated some additional material as needed, and made sure we were satisfied with the work before wrapping up.

The whole experience with them was very positive. Extremely professional from the quote through the…read morecompletion of the job. They were always on time, completed the job as promised and with great attention to detail from the owners. The punters were very pleasant to work with and responsive to my requests.

The painters were friendly and did not cut corners in their work. They arrived on-time and…read morecompleted the job in one day. Gabriela stopped by at various times to check on the progress of the painting and to inspect the work. She did not like how the stain looked on two of the walls and had the painters apply an additional coat. Gabriela made sure to check with me to make sure I was satisfied with the work. I recommend 360 Painting. They did a good job and their price was reasonable.

Nelson's Painting Service did a wonderful job painting our house! They did a paint refresh in…read moreseveral rooms in our house to clean up some areas and make them look fresh and new again! They completed the job quickly and professionally. We may have them come out in the spring to work on painting the outside. Thank you Nelson's Painting!

Harry Nelson of Nelson Painting Services did an excellent job in our large Master bedroom with…read morecathedral ceilings. He completed the job in 3 days (included repairs, ceiling, walls and trim). He answered all my questions about paint type, color, etc. We asked him to try and re-do two areas (the walls in our house are not straight or flat!!) He explained why it turned out that way (again, older home with "settling" of walls) but he gladly agreed to re-visit those areas and he was able to improve the outcome. We are very pleased with the final results. He is a professional painter and takes pride in his work. He is a trustworthy individual, polite and friendly. And his cost is reasonable. I would recommend him. Thanks Harry!

Incredible work! Very timely and professional. Pleasant experience with no issues. Pricing was…read morevery fair with no variances from the original quote.

I can't say enough great things about OSP! Their price was reasonable, they were so helpful with…read morepicking colors and explaining everything, the work was exceptional and all of the workers were just the most polite and best to work with. The exterior of our home was truly transformed. You can't go wrong with these painters!

Got an email to confirm quote appt. No further followup and did not show. Called and was told…read morethey left a text to reschedule. NO text was left. Waste of my day! Unreliable.

Though I saw the team bring in drop cloths at the start of the project, I can only assume that…read morethere was some painting done without drop cloths as there were sprinkles of paint on the floor in some places. There must have been sanding done, because a fine layer of grit dust blanketed the entire area. I have plaster walls which I know are not flush straight to baseboard and ceiling, but lots of freehanded painting crept up on ceiling and some baseboard paint up onto the wall. I had to get out my own paint brush after the project was done to paint missed spots and correct the mistakes at the baseboard. Pictured is my green sage focal wall that was part of this project. A mistake must have happened on my existing beige wall since there is now a white paint area on the beige wall that was not there before. My hardwood floors were damaged around the baseboards- with the grit dust settling into these new indentations in the floor. Clean up happened at my kitchen sink I discovered- my brand new kitchen sponge that I hadn't even used yet had white paint on it. When the company reached out for my review, I shared my complaints and was offered a 15% off the NEXT painting job, but no fixes on the current job. I've even shared this same review with them, and no new resolution.