Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

My husband and I were looking for a contractor to help us install vinyl floor planks and retreads…read morefor our stairs, and we wanted to source the materials ourselves. After posting the job on yelp, we chose Anthony due to his quick response and great pricing per square foot. The whole process was seamless. Anthony came to our home, gave us a fair estimate and reviewed the materials we purchased. He even provided a helpful list of additional items we needed. His follow up throughout the process was amazing. He completed the job in 3 days, while maintaining his smile and positive attitude. His friendly and easy going personality made the experience stress free for us.

Appreciate the LVP was installed and work completed, but not the best customer service and the…read morequality of work was not what I expected.

Terrible terrible! Don't waste your money. They sell inferior merchandise. My mother's floor…read morecracked after she paid an arm and a leg. The owner ( Brian) came after weeks and weeks of phone calls. He said he would fix it. Then all of a sudden he needed the bill, which my 95 year old mother couldn't find. Why did he need the bill? He saw the cracks IN PERSON. Weeks and weeks and months and months went by and he never answered my mother's calls and the repair was NEVER done. She's been a customer there for over 30 years and referred so many people there! LIARS LIARS LIARS ZERO

Had a carpet installed and it was a disaster. Installer was more interested in leaving for an…read moreappointment rather than doing a good job. Installer also poked 2 holes in my wall...one of the owners said the holes were there...not true. Did send another installer who did the best he could. Rug installed in bedroom looks imperfect...was told mark would go away..again, not so. I would not go back to Carpets on U.

This family owned business was very easy to work with. They installed a linoleum floor for us (they…read morehave great colors). Their crew did an amazing job. I highly recommend them and their products.

These guys are terrific. We had a low pile carpet installed in a bedroom and the result was great…read more The installation was smooth, clean and flawless. Kevin and Doug got the job done in just a couple of hours and were very thorough, professional and polite. We're so pleased that we're using them again. Highly recommend!

They showed up on time and were professional and efficient. They removed wall to wall carpeting in…read moremy mother's bedroom. It was very old carpeting so a lot of the cushioning/padding that was underneath was stuck to the floor as well so they made sure all of that was scraped up without damaging the wooden flooring below. I just had to do some mild cleaning the following day to remove dark spots and they gave advice how to get that up. They did a excellent job! They cleaned up everything and took the carpet and scraps downstairs to the recycle area.

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

If you are looking for carpet, there is no better place to go than Bororug. I worked with Sharon, a…read moreterrific salesperson who showed me the types of things I was looking for and then gave me time to make my decision. The prices are very reasonable and the delivery is fast if the carpet is in stock. Note to Manhattanites -- it's worth the schlepp to Brooklyn and they deliver.

While their prices are great, once you buy something and want something installed? forget about it…read more WORST CUSTOMER SERVICE. They don't take responsibility for their mistakes. Their excuse? "It's delivery, stuff happens" Make it up to you? HA!. Do yourselves a favor and avoid them at all costs. A small discount isn't worth the aggravation.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

We had a wonderful experience with Buono's Flooring! From the great follow-up and communication to…read morethe excellent crew, everything was handled with care and professionalism. Lou and his team was friendly, efficient, and completed the work right on time. They also left everything spotless when they were finished. We couldn't be happier and would highly recommend Buono's Flooring!

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.