I have been a patient here for several years. While my therapist is wonderful, the office is terribly mismanaged and micromanaged making it difficult for me to see the therapist. For example, once I forgot my insurance card when keeping an appointment. Even though my account has always been paid and insurance has remained same, the office canceled all future scheduled appointments with counselor until such time as I returned in person with the card - as a busy person this is inconvenient for me. As a result I can't get an appointment at a time I most need one.
Another time QBH charged me a "back payment " of about $160.00 when I showed up for my appointment even though I had been making $40.00 copay every previous visit. No explanation was given for charge. While it later turned out to be error, I was rudely treated.
I once saw one of the doctors from QBH. The quack advised me to completely stop taking medications that WORKED for me, that I had been taking for many years as prescribed by an experienced psychiatrist. Moreover the efficacy of the prescribed medications had been corroborated by 2 experienced psychiatrists when I moved to Boston.
So, quack doctor, soulless office, and a great counselor. But for her I would never return to QBH read more