I just moved to Northfield and I was looking to get some new appliances for my new home. I was…read moreworried the selection and prices were going to be higher than what I could find at Sears or Home Depot, but they were very comparable. They had a great selection on their show floor and they were also able to order anything from the brands they carry. The delivery crew was fantastic, they took great care not to damage my floors and they completely set up all the appliances how they should be. They also were very knowledgeable about how to operate them, so I didn't have to read through all of the manuals. Their service department may be the biggest benefit to shopping there. I had an issue with my washer and I called them up and they came out the same day to come look at it and fix this issue. I highly recommend Quality Appliance to anyone!

I have been having some issues with the freezer above my refrigerator for a while. After Googling,…read morereading forums and watching You Tube videos, I knew for certain what faulty part needed replacing, where to find it and how to replace it. I could order the part online, but decided to go to Northfield's Quality Appliance to see if I could get or order the part through them (shop in a small town, support smalltown businesses, avoid big box stores, blah, blah, blah). Armed with a model #, a serial #, and the name of the part (and part #), I was met with some of the worst customer service I have ever seen. The gentleman behind the counter made no move to look at my list of numbers, told me that the part I was hoping to get was not in my refrigerator at all, said that he didn't work on my model and told me to check with a place in Faribault. He did not even bother to look up the part number to see if it could be ordered. I then asked, "So I should just go back to the internet then?", and he said I should. As I walked out he sort of added, "Those are hard refrigerators to work on". So I went back home, seething all the way lol, and ordered the part online from Michigan. I got a nice thank you (yes, I realize it was auto-generated), and the part was here in a few days. I bravely battled through the five minute installation (they're hard to work on, remember?), fired it up, and all is well. Keep in mind Quality Appliance, that while this time it was only a fifty dollar part, my appliances will not be lasting forever, and guess where I will NOT be going to replace them? Nor will the people that I have (so far) repeated this story to. Was it worth it?

very honest and upfront about the getting the best quality appliance. answered all questions i had…read moreefficiently. quick delivery & installment for a great price.

No customer service! We came from out of town to look at your appliances. The sales guy at the…read morecomputer desk sat there the entire time we were in the store. Never spoke or assisted us. We've been to this store before with no complaints. We purchased an appliance at Degroods with good service and picked it up the next day.

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

I called two days ago for dryer repair, they were willing to come out same day, but my schedule…read morewasn't open for that. They came today, on time, knew what was wrong with my dryer within about ten seconds of listening to it run, and had it repaired within 35 minutes. Reasonable prices, fast service, pleasant experience. I've got their refrigerator magnet hung up in case I need help in the future. : )

From the owner: New Prague Appliance Repair has been helping customers for over 30 years…read more We service most major brands, so if your appliance isn't working, give us a call today!

Randy, Danielle and the team at Appliance Village are great!! I love buying local and the customer…read moreservice is great. They also service all appliances purchased from them. We bought our stove from Appliance Village, they know their products and are easy to talk to.

They fixed my oven, they did a good job but was hoping it wouldn't have been so expensive. I should…read morejust use the microwave more!

Was great from start to finish. No delivery issues. They were great, especially if you want a deal…read moreon an appliance

Both my daughter and I purchased appliances for 2 kitchen remodels a little over 3 years ago…read more PJ's Appliance has a Very good selection and amazing prices! Last week the LG fridge I purchased stopped cooling. I called a repair service to have it repaired. Repair service "fixed" my fridge - but in the end I was out some cash and still had a fridge that wasn't working. I called PJ in an effort to find another service tech to look at the fridge. Instead PJ said to come in and he would help make it right with a good deal on a different fridge. Purchased a new fridge this AM. PJ worked with me and i bought another fridge at a great price. It is refreshing to find a company that will stand behind what they sell. He owed me nothing as I knew that I purchased scratch and dent appliances and any warranty that might have existed had long expired. Great experience buying there - highly recommend!!

We purchased a refrigerator that was a scratch and dent with a small dent in the front. The fridge…read morewas actually in Shakopee so we didn't have eyes on it prior to delivery. I do have to admit when it arrived the scratch and dent is much more extensive than originally described. The handles are scratched in multiple places and there are several small dents along both sides of the refrigerator, most of which are against the cabinet side and won't show. I am waiting on new handles to arrive, but so far it has been handled quickly and efficiently. I can't say enough good about the delivery team that arrived and helped today. I would give them 5 stars! They went above and beyond as our house has funny doorways and corners, and it wasn't easy to maneuver. They installed it without scratching or denting any trim, floors, the appliance. Armando and Taylor were awesome. I couldn't be happier with this delivery team! Thank you!

Stay away from Warner Stellian. They take your money and then you're on your own. Purchased a…read moreSpeed Queen Washer from them one year ago. Now it's broken. Still under warranty, but they won't come and repair it. After many calls all we get is the run around. Our claim is " being reviewed" by the repair dept. Don't REVIEW IT- come and fix the damn machine. So while we wait and wait we have to pay to go to a laundry mat. So done with them and their terrible customer service. When you spend over a $1000 on a washer it should work more than 12 months, and if it breaks should be repaired quickly.