We were in search of a cleaning company that could assist us during our move-out process, as I am…read moreexpecting, and my husband is deploying. I didn't want to have to worry about bending and reaching while utilizing chemicals. Carlos was very responsive, communicated during all parts of the process - from scheduling to confirmation, during the cleaning process and once completed. I highly recommend their services, they did an excellent job!! Our property managers and maintenance even commented how great the house looked during our move-our inspection. Thank you for going above and beyond!

I contacted Moore Cleaning Service for a move-out cleaning, and we both confirmed Saturday, March…read more30 at 4:30 pm. However, on Saturday at 12:44 pm, Moore informed me via text about a car accident and requested to reschedule. I agreed to reschedule for the next day. On Sunday morning, I confirmed our 8 am appointment, but at 7:13 am, Moore informed me once again that she needed to reschedule. I had originally informed Moore that I needed the cleaning done by Monday, April 1st. Due to the two reschedules, I requested a refund as I needed to find another cleaner promptly. Despite not being able to complete the service my refund request was denied. My deposit was $199.97 This company has also been blocked from some military housing pages because bad reviews or not completing the job as advertised.

Instant cleaning is by far the best cleaning company that I have ever worked with. They are fast,…read morethorough, reliable, and have wonderful vibes! Oscar and Anna bring such great spirits and always provide such positive energy as well as effective and efficient service. Our boutique looks impeccable every time they come in and clean. I would recommend them to anyone and everyone that I know. You can't go wrong with instant cleaning and the wonderful people that get the job done! Happy Cleaning! :-)

DO NOT LET THESE PEOPLE INTO YOUR HOME. I have been using this service for at least a year, and…read morealthough I thought they were overpriced for an average job, I did not have any particular issue with them. The seemed to be dependable and were good with communication and availability. When I came back from traveling for the holidays yesterday, I found my place a mess. It had not been vacuumed, the tub had not been touched, the small deck had not been touched, and the apartment did not smell fresh. The only reason I knew they had come was some things were shifted from their normal spots and a picture on the wall had been pulled down so hard that it bent the hook it was on. In addition, there were strange objects on my floor, such as what appeared to be some sort of rock? And a piece of plastic I had never seen before. My attorney friend came over and looked around, and immediately came to the conclusion that people may have been hanging out or throwing a party in my place. I contacted Oscar, who denied any wrongdoing, and suggested that the couch cleaner I have used for years was responsible. Or that someone else was in my place (no one else has access). Even if that were true, I have no idea why my place was not cleaned from how I had left it. I asked for my money to be refunded and for the job to be redone correctly to make up for what happened (which I did not think was unreasonable for being a loyal customer and coming home to find my place a mess). He did refund my money, but refused to redo the job. He became extremely defensive when I questioned him about the state of my apartment, suggesting that I would give a "false testimony" if I reported him to the BBB or any other entity. I am considering filing a police report, particularly if I find anything missing or damaged (will elaborate on this review if I I am a busy professional and have no time for stuff like this, and certainly have no motivation to make up a story or try to get cleaning "for free." Do yourself a favor and stay away from this business- it is not worth it to have to deal with a headache like this. Update: Please read the response from the business. Do you really want this man in your home?

Definitely a great selection for commercial cleaning. We needed professional restaurant cleaning…read moreand Bluwolf saved the day. Communication a plus, thorough, and we are pleased with the results. We will definitely contact them for our next service.

They provided wonderful and professional service to my family and I. Our house roof suffered hail…read moredamage and he was quick to provide me an estimate and explain to me the process of waterproofing the roof. Tom was very patience and available over the phone for questions to be answered. I am beyond satisfied with the experience!

We had our roof restored. Excellent workmanship, great company to have done this work for us. Good…read moreteam. I would recommend this company to all my family and friends!

No job too small or big. Cool roof came out in between rain storms to repair 2nd story rain gutter…read more. The roofer Jorge and Gabriel Professional work detail i felt the cost was Fair and Reasonable. I recommend this business!

They are a great company! After getting a few people to come clean our business, Premium Crew was…read moreawesome. They are very dependable, trustworthy, and also communicate very well. They will make sure that you are happy. I'm glad that we got them to come to take care of our business. I strongly recommend!!

I've been using Premium Crew for YEARS now at my business and they're the absolute best. Very…read morereasonable prices and excellent service. They're on time, efficient, great attention to detail, and they take great care of their clients. Highly recommend!

I really wish I had read some of the reviews on here more thoroughly before contacting Betty's Maid…read moreService. I had a nearly identical experience as "Mary I." In summary, don't hire this company unless you have many hours in the day to waste. I booked my cleaning appointment for a Thursday morning between 9:30 and 10:30 a.m. I was told they would call me 30 minutes before arriving, which was good because I basically needed to leave for work as soon as they got there. Also, I was told my cleaning would cost $85 because I was a first-time customer. Not a peep about a coupon or anything. How nice, right? Well, 10:30 rolls around, then 10:35, 10:40. I leave for work and leave a very curt voicemail (no one picked up the phone). I get a call at 10:51, when I'm almost at work, saying the cleaning crew is there. They were late because they had to find a parking spot. Now, putting aside the fact that parking for their crew isn't my problem, they could have at least called and told me the problem, and I likely would have waited. But they didn't. I was asked to turn around and meet them there, but I refused. Shortly after I got a call from this Lucy woman (I think that's her name), who basically kept making excused for the crew ("They clean. They don't think of calling.") I get it, but it's now the company's job to make the situation right. So she reschedules the cleaning for later in the day with a different crew. So now I have to leave work (I've already missed an hour) to meet another crew. Once again, I am promised they will called 30 minutes before arriving. (I work about 30 minutes away from my apartment.) So I get the call and leave work to let them into my place. 18 minutes later, this Lucy woman calls to tell me they are there waiting for me, and implies that they really have to get to another job (so I guess now I am holding them up). I tell her that I was told I have 30 minutes until they arrived. She claims it's been 30 minutes. This woman is arguing with ME about being late and never once mentions making this up to me in any way. I arrive a minute later and the crew is waiting. They are very nice and understanding of my situation. I let them in, and they start cleaning. I am told I need an acid wash in my bathroom, and it will cost $15 more. OK, I say. I'm about to go when one of the women asks for my first-time customer coupon. I tell her I have never heard of such a coupon -- I was supposed to just get a discount. So she calls this Lucy woman and the fun begins again. Lucy says, "Of course you need a coupon. You have to print it and give it to the cleaning crew so they get paid." I tell her I don't have a printer. She says, oh, well no problem, just download it from the website and forward it to them in an e-mail with your customer number. This is all while I should be at work! After all of this, they can't just apply a discount? It is then I suggest that shouldn't even be paying for this cleaning because of the horrible service. Lucy then tells me she's giving me the acid wash for free, but she didn't sound happy about it. So I pre-tip the cleaning crew (after all, it's not their fault this company is a mess), and leave them to do their thing. And they did it beautifully. The cleaning job was excellent. Lucy later called me to once again explain that the first crew had to find parking, and that's why they were late. I think she was attempting to apologize, but I could tell she still thought I should just be so lucky they eventually showed up at all. This company is getting two stars from me simply because of the quality cleaning job. But they had horrible customer service, and I still believe I should not have even paid what I did for having to take so much time out of my workday because of their incompetence. If you have a flexible schedule, by all means, hire them. If not, you have been warned.

You know, the cleaning was excellent. But there was a miscommunication about the discount that I…read morewas supposed to receive. Let me be clear. This is not about the difference I was asked to pay. I wouldn't write a yelp review because I'm pissed about a few bucks. I booked the cleaning with one woman yesterday who told me I would have a $10/hour discount, and spoke to another woman, Lucy at the office today who claimed that I should get no discount at all because it was close to a holiday. What I'm pissed about is that I got multiple calls from this woman today asking if her cleaners were there, but never apologizing for them being over an hour late. During each phone call, I tried to get off the phone quickly, but she kept me on, thereby wasting more of my time. At the end of the cleaning, when she decided to argue about the price of the cleaning, she kept me on the phone for 20 minutes to argue about money, which I very quickly said I didn't care about, but she kept arguing with me! There was nothing left to argue about! I gave in. I finally had to hand the phone to Rosy while she was still talking. I think she might still be arguing with me somewhere out there. Rosy and her coworker were great. Lucy, on the phone was not. While I know that she will take the time to write a lengthy retort to my review, I would just like to warn future customers that the price they quote you on the phone might not be what you get. And that's never a good feeling. This company just really sketches me out, and unless they make serious changes, I cannot see using them again. *This is really aggravating. I am not complaining about the price. I am simply complaining about the waste of my time and your cleaners time. Maybe spend a little less time hovering over your employees and let them do their jobs. You take ten minutes to say what could be said in thirty seconds, and then insist on repeating it. It's just annoying. Poor customer service. Poor leadership. And for the record, I didn't call at the end of the day, and I wasn't insistent that it be done today. I was told it wouldn't be a problem. If it was such a big problem, I would have waited for the weekend. I'm just disappointed with all the customer blaming and the employee blaming going on here. Don't overbook your employees, and they won't be late.

This was a great cleaning at a great price! Edy was prompt with communications and he, with a…read morepartner, got my house into great shape. They were very thorough and I'm going to start using their services monthly. I highly recommend!

Highly recommended. They were fast, very thorough and left my home sparkling clean. They arrived on…read moretime , they brought there own cleaning products! I highly recommend Eddie! I will definitely use them again, that's for sure!