DO NOT GO TO THEM. They filed my taxes late although I did it with them on time. Then they refused…read moreto pay the delinquency fee and instead offered me two years of free tax services. They think I'd want to go back to them after this? Unprofessional and unorganized. Surprise this place has been running for as long as it has.

Unprofessional. Charges for every little thing but doesn't do the work. Now I have IRS sending me…read morenotices saying I didn't file certain forms and didn't pay for my taxes. Whole office is unorganized and unprofessionally Avoid at all cost.

My returns had a lot of complications (capital gains, multi-state, etc.) and Tyler was able to sift…read morethrough them all. It took longer than I expected, however my needs were to amend existing returns which I made a mess of using TuboTax and I appreciate the thoroughness and quality of the work.

If I could give ZERO stars, I would…read more First of all, this address is wrong- they DO NOT have an office in Boston. Secondly, DO NOT TRUST THEM. I truly have no words for the service we got (but also I won't shut up about it bc if I can save someone else the hassle, I will). We hired a CPA this year bc of some issues with our state tax withholding due to moving across states. 1) From the get go, I felt funny about them because I knew there were certain info that would be needed (but they didn't take it even when I offered). Due to a HR mishap with my job, my state taxes were taken from NY (and not from MA). They never asked for more specific info (pay stubs for example) to rectify the taxes. I repeatedly asked the person assigned to us to reiterate the issue to us so that we knew she understood what needed to be fixed, and she couldn't. But they have such good reviews, so I should trust the right?! 2) Due to the move, my husband had two W-2's- one from NY and one from MA. We accidentally forgot to upload the NY W-2 (that's on us). BUT instead of asking for it, they counted the MA W-2 for NY as well. The outcome was that we now owe thousands in taxes due to the income being counted twice! 3) AND FOR THE CHERRY ON TOP- THEY FILED WITHOUT OUR CONSENT. The wrong version, where we owe thousands. And then didn't tell us. We only found out bc we got a letter from the IRS. And then they took their sweet time responding to us about amending, not that we trust them to even do the amendment correctly. And when we requested a refund, they refused and instead offered money off our next service- AS IF. We had to file fraud via our credit card and point out that what they did was ILLEGAL to get our money back.

Submitted my tax info to this location and 6 months later, they are STILL not completed and Shirley…read moreis impossible to get ahold of. I have called (goes to vm which stays full), the office has been closed for months and she does not respond to facebook messages. Do NOT risk your taxes with this "business"

Great service, honest and trustworthy, dependable, they have been in business at the same place…read moresince I can remember, very knowledgeable, and all at a great price!!!

A pleasure to work with. I hired Amenata to sort out my taxes for year which included freelancing,…read moremultiple employers and other complexity. She's very thorough and quick! I felt prioritized and easily trusted her to do great work.

You will not be disappointed working with Botus Financial Services. Amoneta is courteous,…read morecommunicates well, and gets the job done incredibly well. She took us on at the last minute and did a fantastic job!

Dave has handled our taxes for a few years, and have been thrilled with his team's services each…read moreyear. My spouse and I have had unusual (to us at least) tax issues caused by living abroad and in multiple states. Dave navigated all of these issues with ease and I felt confident that he was capturing every possible deduction and credit. I recommend. A good value for the results.

David was very professional and easy to work with. We were very pleased with rate for his services…read moreand how he handled our somewhat complicated tax situation. Thank you.

I had a great experience working with Danya for my tax filing. She is extremely knowledgeable,…read moreprofessional, and made the entire process smooth and stress-free. She was always on time, very responsive to my questions, and took the time to explain everything clearly so I felt confident every step of the way. I really appreciated her attention to detail and the care she puts into her work. If you're looking for a reliable and trustworthy tax advisor, I highly recommend her services!

Working with Danya has been an absolute pleasure. She is incredibly knowledgeable, professional,…read moreand patient. She takes the time to explain complex tax matters in a way that's easy to understand. Her attention to detail and proactive approach gave me complete confidence that my finances were in the best hands.

I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves…read moreout so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

I was in a situation where I hadn't done my taxes and the deadline had passed. There were changes…read moreI needed to account for, for which I had no familiarity. I put it off and missed the deadline. I went to Reliable Tax Service and they were able to help me quickly and easily. I was embarrassed that I was submitting late but they were so kind and patient with me, and put me at ease right away and completed my taxes quickly. Prices were more than reasonable, and less than the chains. I will be going here from now on.