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    QTEK313

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - QTEK313

    Home automation repair

    Component automation

    Security services

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    6 years ago

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    Guardian Alarm - Guardian Alarm provides complete business security systems for both large and small businesses.

    Guardian Alarm

    (74 reviews)

    Suckered into using this company by my builder and it's completely my fault by being overwhelmed by…read moretoo many things in motion at the same time, but I'm also sure they count on that. The biggest issue--want to cancel? Well, that's too damn bad because you'll get the runaround (the main number can't cancel) and when someone does finally call you back, it's a 3 year contract and you need to pay 75% of it to part ways with them. But, you want your home to be safe you say? Sure, sure. Prepare for 50+ alarms a day. The spruce bush in my yard is constantly up to no good and I have ghosts upstairs apparently because I get motion detector messages when there is no one up there. Maybe I can tweak it so it doesn't suck so much? Sure. Am I angry that I have to fiddle with this thing just in order to reap a non-negative effect? I am filled with the rage of a thousand suns. (Oh, I saw a fox on my outdoor camera once. That was cool.) Is there a smart panel? I wouldn't call it "smart" exactly. You get a panel, fwiw. You can get all of this cheaper, you can get all of this without a three year contract, you can get all of this without wanting to hulk smash all of it every time it tells you there someone on your porch (IT'S A TREE! IT'S A GODDAMN TREE, NOT ON THE PORCH, IN THE YARD!)

    After being a customer for 20+ years they want to charge me $3 for a paper bill. Ok I went to…read morebeing emailed though I am a senior and like my paper bills. Then they want $5 a month if I don't enroll for them to automatically take the monthly bill out of my checking account. Don't like but was going to do it until I read their disclosure. It says I authorized them to initiate an electronic funds transfer out of my bank account for all" payments of my recurring services in the amounts indicated above". THERE IS NO AMOUNT LISTED ABOVE. I have called and got transferred around and they will only tell the the amount due. It says "in the amount is listed above" and it is not so I can't just authorize them to take out what they want when they want.

    Vivint

    Vivint

    (3 reviews)

    When you see these guys in their orange truck don't answer the door but equipment charge is where…read morethey get you over $3400 for two cameras and a smart hub monitor that's $57 each month for 60 months Plus $43 for monitoring fee that hundred dollars a month for the first 60 months that's $6000 plus they do a hard credit check on you I had the ring doorbell system and boy do I regret leaving those guys my equipment was only $150 plus $35 a month don't make the same mistake I did.

    Do NOT hire Vivint.... I'm a senior citizen who…read more contracted with Vivint 3 weeks ago...since then I've had nothing but poor service. Doorbell cameras only capture someone standing directly in front of it (my Ring doorbell did that) not the range of yard they promised. After fixing that issue (I thought)..... it continues happen. Inside panel not installed on wall ..just sitting on table. Several technician dates to fix but no one shows up or calls, key fob broke after 2 wks and they wanted to charge me $50 to send another (I said NO WAY). They make promises that DON'T keep. If I'm having these problems after 2-3 wks....what nightmares will I encounter in 5 yrs, SCARRY. So sorry I didn't read the MANY BAD reviews beforehand. Of course, I cancelled....they at first gave me that 3 day cancellation BS......but after talking to MANY reps. They conceded to process my cancellation. I'm now waiting for see if someone shows up to pickup their faulty equipment (which they say will complete the process). I don't trust them or what they say, we'll see. Want another laugh ...I got a bill in mail today for $205...for what I don't know....I've only had Vivint for 3 wks...plus I disconnected all products after 2 wks. I've learned my lesson....no more door-to-door salesman contracts. VIVINT IS BAD BUSINESS.

    Vivint

    Vivint

    (12 reviews)

    The Vivint technician Eric Cornell Badge ID: 138140 URINATED on my new carpet and into my air…read moreventilation system! I just moved into my new home with no pets and BRAND NEW carpet. It has been less than 3 days since my Vivint install and I smell urine in my reading room. This is a legal matter that HE and VIVINT will be held accountable for! This will be taken to fullest extent of the law!

    Poor Business practices. This is an alarm company that cannot guarantee its services or its…read moreequipment. These salespeople practice unethical means to get contracts signed and never follow up as said. You can never get customer support long wait times and if you do it is over sea's when you request to speak with someone in the US it doesn't happen though Vivint is based out of Utah. Have complaints about their business practices, especially when it deals with my safety. They are an alarm service you cannot reach when the equipment is not working very reassuring to me. You buy an alarm to know your house and family are safe, well think again. Not with the Vivant alarm system or its support team working . I have spent over six hours on the phone not getting anything done. No one could answer a question to get me to help most of my conversation was with the Philippines, yet a Utah-based company how American. The owners are Todd Pedersen · Keith Nellesen who send out there manipulating salesman with fraudulent claims. There is no way to reach corporate headquarters oh 6lets make it 7 hours on the phone you can even reach anyone to cancel

    QTEK313 - homeautomation - Updated May 2026

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