I've contacted QSP customer service x3 and still haven't heard anything back regarding my order. I received an invoice from them about 3 months ago, submitted payment and still have not received my magazine subscription. While it is noted magazines can take 12-14 weeks depending on the frequency, it would still be nice to receive some clarification as to whether it's that reason or whether my order is lost.
I have received the confirmation emails that someone will contact me in regards to my order, but never receive a word.
Not impressed with their customer follow up at all.
I ordered through QSP through my nieces school fundraiser. I hope both she and her school received credit. The challenge of trying to get clarification or an answer from anyone is just ridiculous.
I probably would not order anything through them again. read more