A few months ago I had to get a blood test done. I had never had one before so I was a little…read morenervous and didn't know what to expect. My experience started off badly and got even worse; when I went in there was no one in sight so I stood around awkwardly for a few minutes until the young woman working came out, barely greeted me and certainly didn't smile before beckoning me into the tiny blood taking room (I don't think that's the clinical term). Once in the blood taking room, she told me to sit down. There were two options; one chair looking very similar to the one Barty Crouch of Harry Potter fame was chained to while on trial for being a terrifyingly closed minded, and one that looked like a normal, welcoming chair which had a ray of sunshine landing on it's plush cushioned seat. I chose the latter but that was wrong and so I moved to the scary death eater chair. The girl handed me the ball to squeeze with all my might and jabbed the needle into me. My problem with this place was not the pain or the uncomfortable fact that I was having blood drained from my body, but the 'bedside manner'. I was even more vexed when I received my results only to discover I actually hadn't been tested for what I was supposed to have been, so I would require another test. I know this part was the doctor's fault for including the wrong information on my subscription, but I had double checked with the nurse and she confirmed. I must give credit where credit is due, and the actual blood taking was very smooth and quite pain free. However, I vowed that I would not return to that place, and went somewhere else for my next test.

The collectors are fine but if you ever have a problem with a bill as I did (getting charged for…read moresomething I felt should have been rebated) your chances of getting through to QML's overseas call center are remote, I wrote a letter that they ignored, sent emails to what turned out to be a discontinued customer service address, on about the 6th try and a half hour wait got someone on the phone, ended up paying the bill to try to get the money direct from Medicare, and then a debt collector started sending me no-reply texts. This is typical predatory behavior of an unscrupulous company that couldn't care less about consumers. If you possibly can, go to S&N instead.

Quiet little collection location inside the SmartClinic on Vulture Street…read more They're open in the afternoon as well as the morning, which is quite nice. I have to say, this is a good place to get some blood taken if you're in the area. The young lady who runs it was friendly and she's reasonably good at doing it without too much pain. Let's be honest, there's some real butchers out there, but you won't find one here.

i have been a patient of Dr Tran for more than 15 yrs and not a bad word can i find to say about…read morethis beautiful caring Dr. She may be busy but she never makes you feel your rushed . not only is she great with adults she is fabulous with children too she has helped me & my children get threw so many health issues over the yrs & her caring manner also helped me cope with the loss of not only a grandchild but my father and close relatives which all hit me extremely hard. When giving needles she is very gentle and as scared as we all were of needles i can honestly say she is so gentle you never really feel them. My children are grown now but I have followed and stayed a patient of this lady all these yrs because when you are under her care your not just a patient she makes you feel like a friend and everyone can do with feeling that way when there unwell or troubled. I highly recommend Dr tran to you all , she is one heck of a fanatstic Dr Regards Denise Furman Upper Coomera