Great experience, not too busy at 2pm on a Friday. Service was great and food was awesome. Wondered why they had bad ratings, but tried them anyway. I guess bad reviews were from before when the place was more run down. read more

This is quite literally the worst Qdoba I've EVER been to. The food is never warm or cooked correctly (ie; crunchy rice). The workers are NEVER friendly. There's a particular older woman is so rude and charges for anything more than what she thinks is the proper amount. The restaurant is only clean because the visitors clean up well after themselves. The bathrooms are okay but typically without toilet paper. All of the trash cans in the rest are constantly overflowing and never emptied. I've never gotten such small portions of each item I've chosen except at this location. I keep going like once every 6 months just to give it a chance but it's been 4 years and I've truly never left satisfied. read more

This is the worst Qdoba I've ever been too. We stop in about twice a year and every year it is totally shit. The old hag working acts like the gate keeper of Qdoba, the workers act like the food is coming out of their pay check. No one is wearing hair nets or gloves. Completely incompetent staff. read more

They don't thaw chicken correctly and the GM is very nasty and unprofessional. All around horrible experience read more

QDOBA Mexican Eats - Them Thawing chicken - Mexican Near Me - Gaylord, Michigan

Angie is an amazing and caring manager. We had an issue ordering from over eats and didn't get our food for two house so Angie made sure to remake our food and give us desert with this very nice note. Thank you Angie, you made our night! read more

QDOBA Mexican Eats - A note from the manager - Mexican Near Me - Gaylord, Michigan

We stopped here to grab a quick bite of something we know. It was a little disappointing. I don't want to be too critical but the line look a long time to move as there was only one worker working until the manager stepped in to help check people out. Professional but nothing to friendly. I am trying to give them some slack due to the possibility someone called off and left them short. The place was clean and had plenty of seating. The food was tasty except for the burnt chips which we paid extra for. The portion size was the biggest issue. We ordered 3 bowls and they all were about half of what we normally get from just about every other place we have been. So don't expect to leave overly full. read more

Customer service was good. First I want to say there's a reason why I always try to avoid fast food if possible. I'm in town for work and wanted something quick nearby my hotel. The lady who assisted me was nice. I placed my order and told her I wanted to go with the bowl. As she went down the line preparing it. About time we get to the veggies it was empty. She didn't proceeded to the back to prepare the vegetables. Wow they are cooking. I'm waiting in. My bowl is getting cold. I asked if she can remake it. She said that was fine. Once the veggies came, I asked her again if she could start over. She had to check with her manager. Then the manager Was trying to see what I needed. They all look confused as if it was an issue. I told the manager that I didn't want the bowl because the food in the bowl probably was getting cold while the vegetables was cooking. Once the young lady started to remake my bowl some of the rice was mixed up. I told her I was particular and that I didn't want the rice mixed up.... She did say something a little slick. I didn't really worry about it. Didn't she apologize right after. And I hate the fact when food has been sitting in the workers don't at least stir it up so it could look fresh. The bowl wasn't hitting on anything of course. I wouldn't go back or recommend this place. Anybody in the area has a better chance getting a dinner plate from Walmart up the street. read more

QDOBA Mexican Eats - Rice bowl - Mexican Near Me - Gaylord, Michigan

got there around opening time and was out pretty fast. got a burrito with white rice, birria brisket, and a bunch of toppings. they definitely were generous with the amount and the woman working was very kind. 10/10 experience and 8/10 food. i love stopping here on my way to and from Detroit and it never disappoints imo read more

QDOBA Mexican Eats - create your own burrito. i got birria brisket and a bunch of toppings. 8/10 very good - Mexican Near Me - Gaylord, Michigan

I love Qdoba. I miss having one nearby and so now, it has become a destination restaurant when we go on trips. Believe me when I say it pains me to say this location missed the mark. My husband said his tacos had no flavor, and the guy who assembled my burrito bowl was so stingy with the toppings you'd think he paid for them himself. I asked politely for more when he gave me literally 3 slivers of pickled onions for a whole bowl and he seemed put out by this request. So I paid full price for what was basically a burrito bowl half full. It was a bit of a let down compared to other locations. Still, better than no Qdoba at all I suppose. read more

We placed a mobile order for chips and queso, that's it. It took 30 minutes for the order to even be completed, and once completed they left it behind the work counter (not the order pickup rack) and let us stand there waiting for another 10 without asking us what we were waiting for or offering help. Eventually I had to ask the employee about our order and she handed to us from the stand it had been sitting at for 10 minutes. Very poor service, would not recommend ordering online from this location. read more

we were on our way home from a field trip and stopped at Qdoba for lunch. The workers where so rude they were talking behind my best friend's back the exact words were guys need to learn manners, and you are a piece of work. After the food more than half of our stomachs hurt really bad!!! read more

The food looked old, fajita veggies were cold and slimy. Bad customer service, the employee didn't even try to talk to me, I felt like I was speaking to a deaf and child having to point at the food and her nodding. The portions were very small and said no to sour cream, like who says no to sour cream! And lastly they looked like they just got out of a retirement home. Think twice before going here read more

slowest qdoba I've ever been too and the man working was possibly one of the rudest people I've seen in a restaurant. commenting on appearance, rude about topping choices in order and overall not a good experience. do not recommend. read more

Very impressed with this location. Staff was friendly, place was clean and looked like it was pretty new or renowsted. Our burritos were gigantic. I barely eat half and had the rest for next day. read more

I placed an online pick up order for our lunch while getting gas at Meijer. The estimate was 12 minutes for pickup. We got there in about 10. The parking lot and dining room was packed, and my order was right on the cart ready to go. Both our burritos were filled and wrapped to order! So good. read more

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Great service, super kind employee working the line, I wish I got her name. She offered for me try things I wasn't sure about before putting them on my bowl, gave me salsa ingredient info so I knew exactly what I was eating - all without me asking which I really appreciated, and was super personanable. Chipotle has always been my #1 fast food mex restaurant, but Qdoba has vegan beef, an amazingly thick and delicious jalapeño cilantro dressing, veggie fajitas that are perfectly seasoned and crunchy, picked red onion, and the option to put extra cilantro on your bowl. Kinda hard for Chipotle to be my favorite after my experience tonight. The restaurant had a large indoor seating area, was clean and stocked, and I saw an employee cleaning up a table right after a couple of people left - always a sign of a great restaurant in my opinion. Soo freaking good, thank you Gaylord Qdoba!!! read more

staff is super inattentive - portions are absolutely ridiculously small. i normally love Qdoba but this location is NOT up to par with others. I would give 0 stars if I could. read more

Last week was my first time ever being at a Qdoba's. The place was clean the staff were great and the portion sizes were generous. The bowl I ordered was delicious. The staff I spoke to were patient, kind and cheerful. I will definitely eat there each and every time I am in the area. I never thought to take a picture of my bowl because I was to busy devouring it. read more

Salty. Both the food and the staff. Rushed. I got that. Busy. I got that. Just nothing to recommend. And very small portions.

They are always super friendly, fast, and accurate. My favorite QDOBA for sure! Definitely a good spot for when you get off the highway.

Gave us baby scoops of meat and stingy with the toppings but it's cool. The extra $3.25 for an extra scoop of meat was not worth it for the crumbs they give you. The food was good though.. read more

Food came out really quick and the workers were very nice! Food tasted great! Definitely coming back read more

QDOBA Mexican Eats - a salad in a bowl - Mexican Near Me - Gaylord, Michigan

The food I did get tasted great, but I ordered a bowl with Cilantro Rice, Both Beans, No Protein, Fajita Peppers, Queso, Pico, Corn Salsa, Verde Salsa, Sour Cream, Guacamole, Tortilla Strips, Cotija Cheese, and Cilantro - directly from my receipt. THERE WAS NO RICE. How do you just skip the BASE of the bowl, the very first thing right at the top of the list? Ridiculously disappointing. read more

Asked for double chicken. Instead of getting double chicken you get two half scoops. Pretty poor when you pay 2 something extra for double chicken. read more

Yuck. I am visiting town for work and took a burrito bowl to go with a side of guacamole to my hotel. There was a HUGE chunk of avocado pit in my guacamole. I have no idea how someone could have accidentally missed a piece that large when making guac. That made me really not want to eat the rest because if they're that careless with the guac, who knows what's contaminating the rest of the food. I come through town a few times a year for work, and I won't be back. read more

QDOBA Mexican Eats - Large piece of avocado pit in my side of guac. Or is it wood?? I don't know, but I do know it's disgusting. - Mexican Near Me - Gaylord, Michigan

I usually don't have many complaints at this store but the past few times I have been there it hasn't been the greatest. I ordered 2, 3 cheese nachos with steak and got very little steak on it. Then, when I asked for rice and beans and got about a half scoop of both. The employees didn't seem very happy at all and didn't seem very friendly. I also had asked for sour cream and there wasn't much on it so I asked for extra and I didn't get a friendly look when doing so. Usually they aren't so stingy with food portions but they have been lately. read more

This was a first for us but it was great good and the employees were amazing. Such friendly service at the Gaylord, MI location. We'll definitely be back again. read more

Every time I order something from here I'm shorted at least one item. The food is good but the customer service is horrible. On 2 separate occasions I called and the person answering the phone was rude and short with me. I called to have someone bring out my order (like it says on the window) and I was given an attitude about them bringing it to me. She finally (with an attitude) brought out my order after I told her I had a 2 year old in the car sleeping. Not that the reason I asked her to bring it should matter. read more

Worst Qdoba ever. I eat at Qdoba multiple times per week and HATE the Gaylord location. The staff is rude. portion sizes are way smaller and if you ask for more they smirk at you. Never coming back. TC Qdoba blows them outta the water. read more

I have to start by saying I love Qdoba and eat there frequently. Because I enjoy the food, I'm giving two stars instead of one. I typically only leave reviews to give positive feedback. That said, I would not return to this particular Qdoba. We walked in and stood in front of the counter, waiting to order, the staff just kept talking amongst themselves and ignored us. This went on long enough for my boyfriend and I to wonder if they were even open. The manager was working the line and he acted as if we were bothering him. At one point he messed up the options in my burrito and huffed when I corrected him. When my burrito was almost complete, he announces that their truck hadn't come and they had no guacamole. We would have appreciated it if he told us that before we ordered. He was so visibly irritated to wait on customers - he clearly is in the wrong profession. read more

An employee "Kelly" cussed me out and used aggressive body language to intimidate me because I asked her not to put vegetables in my bowl after she had dropped them. She actually scooped them up off of the table and put them back in my bowl. Very unsafe and unsanitary. Nothing was done to correct her behavior during the incident by management. read more

Shittiest qdoba I have ever eaten at. I never leave reviews but felt I had to let others know not to come to this location ever! Food tasted old, my chips were extremely stale and the portions sizes looked the size of a child's happy meal. This place is a joke read more

We usually have a good experience here. The "singing guy" was serving us. I got more of a bean soup than a burrito bowl.. we won't be back for awhile.. small portions compared to normal. Singing over top of all other music everyone felt awkward... read more

Happy lady here! Qdoba in Gaylord is like pennies from heaven. I'm not a fan of fast food so having Qdoba accessible right before we get on the freeway is awesome. Be patient. It's a new location and they're not as skilled as others. read more

Great customer service. Speedy service and everything was correct on my online order .

This restaurant is simple easy and you're in and out in a flash. There are absolutely no issues here so far and if you're looking for a healthier quickfix then this is your place! However, it is not cheap by any means. If you're looking for cheap then I suggest sticking to the dollar menu! But if you're looking for good, healthier options, with quick service then here it is! read more

After telling the employee of my avocado allergy he took special care to make sure my food was not contaminated with guacamole. Amazing service! Thank you! read more

Have eaten here many many many times. Everything is just as amazing as the last. Though my meal of choice doesn't change, the customer service keeps it exciting. The gentleman I believe to be a manager has also ways been exceptionally well mannered and welcoming. They have definitely earned a frequent customer from myself and my family. read more

Okay. Food hit the spot bc we were really hungry. Very busy, took a long time to get food. Everything was pretty salty. Prices steep for fast food. (Over $8 each for just the burrito). Pretty sloppy with putting on toppings, they were all mixed together (got a bunch of Mexican brown rice in my cilantro lime rice). read more

Normally I love the food here, but this location has very rude and loud staff. I always have to wait in line while they're gossiping in the back about other employees until they finally come out and notice that I am here. Once they do, they rush through my order without an apology for the initial wait and they never use manners. Constantly complaining to and about each other in front of customers. Very unprofessional and unpleasant. read more