Took our car in because the brakes would pulsate sometimes. After looking at it they called me and…read moresaid the pads had hot spots on them and were probably the cause of the problem. They said they had looked at their records and saw that we had replaced them a little over a year ago. Went on to say that they would replace them under warranty. Not only did they not charge for the parts, they did not charge for the labor. They did the work and the pulsating has stopped. And I never asked about it being covered by warranty. That is as good as it gets.

High quality of work, fair prices, friendly helpful people. Very accommodatable when you have a…read moreproblem. That is a very wonderful thing considering society as it is especially since Covid

I bring all my vehicles here. Honesty is most important to me. And they have always been with me…read more Even told me a few times that a problem wasn't going to be something they could handle. Then the owner gave me a great referral to another very honest shop. Anytime an estimate has ended up being higher is when other issues were discovered during the repair. That's normal and expected, and no way possible to anticipate and estimate over the phone. I question the brake line review as I was a boy once and I raised three of them... I'm guessing there may have been a bit of a communication breakdown somewhere and I suspect it was between his ears. I'm guessing it was more an issue of him not understanding everything. My recommendation is: a) bring your problem to Brian, b) have him look at it, diagnose it, and then give you repair options/prices, c) have him fix it.

The gave me a quote and then added shop fees and other things after the quote. If there are fees…read moreassociated with the work being done, they should have been up front about it.

We were coming into town for a youth sports tournament and hit a deer lying on the road. The next…read moreday, we went to My Mechanic Services without an appointment. Edward quickly assessed the vehicle and repaired what was necessary to make sure we could make the trip back home safely. He was thorough, kind, and did not upsell at all. This meant a lot to me since we were in a pretty vulnerable position 200 miles from home. Highly recommend!

Don't call this service if you want help cause they just won't show up!!! My 5 year old son is way…read moremore dependable than this service!!!! Lots of luck succeeding in business boys you might want to get a job at the gas station you stood us up Thanks for responding to my review. It solidified that my 5 year old son is not only more dependable than your sad service but also infinitely more intelligent. Not that it takes intelligence to know that your "service"told me they would be out to us in an hour and had me text the pertinent information you requested...see my screenshots for reference (feel free to google any words you might not understand).

Fair. Honest and reasonable pricing. Excellent…read morecommunication. I highly recommend Gravert's

I came in today due to my car making noises and my tires not seeming right. I had such an amazing…read more experience at Gravert's!! They showed me the problem right away and did a full careful examination to make sure that they didn't miss anything. We got down to the bottom of what the issue was with my car and now we are fixing it. Their customer service was amazing and everyone was working as a team. I definitely will be recommending people to come here.

One of the best Auto repair places I've ever been at. I've been at many over the years in different…read morestates. Team are very friendly and kind and they know what they're doing. Niki watches out for me and keeps me updated on what my vehicle needs. It's a place I can trust for all my auto service. They're not pushy on sales. And gives you a printout of actual pictures of your vehicle every time to see if there is a difference from last time, for instance like in my brake pads. And their puppy dog is adorable too...

I spent thousands of dollars with Ace trying to make my MINI safe and reliable for myself and my…read morechild. I specifically expressed concerns about its safety and relied on their inspections, repairs, and reassurances that the vehicle was safe to drive. Ace performed a multipoint inspection on July 24 and did not document a coolant leak. My car was subsequently back at Ace for additional repairs and diagnostics, and I returned it again on August 20 because I was concerned about noises and a brake warning. It was returned to me around August 28. No coolant leak was documented to me during these visits. Only a few weeks later, on September 27, my MINI suddenly overheated and began stalling. I got safely off the road and had it towed to Ace. Their own diagnostic report states the vehicle arrived "BONE DRY ON COOLANT" and that their pressure test found the oil filter housing/oil cooler leaking coolant. They then told me the head gasket had failed and the vehicle needed an engine. When I asked the owner what Ace could do to help, I was told they were not responsible, accused of continuing to drive the vehicle while it was overheating, and told to remove it from their property. I dispute that account and have timestamped documentation from the incident. After posting my one-star review, Niki texted me personally. She again blamed me for the engine damage, stated that I "had no coolant leaks before this," told me my review affected her monthly bonus, and told me I was "fired as a customer." I understand that cars can develop new problems. What I cannot get past is that my vehicle spent a significant amount of time at this shop, I spent thousands trying to make it dependable, and within weeks of getting it back I was left with a vehicle that Ace itself documented as bone dry on coolant with an identified coolant leak and catastrophic engine damage. I have preserved the vehicle, repair records, diagnostic reports, photos, videos, and timestamped communications, and the matter is being reviewed through my insurance claim. I genuinely wanted Ace to help me make my car safe and reliable. Instead, I am left without a functioning vehicle and deeply disappointed by how I was treated when I asked for help. Based on my experience, I cannot recommend Ace Auto Doctor.

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.

I have used Dittmer's for many years. The entire staff is amazing. I highly recommend Dittmer's…read more Family owned and the staff is family, as well.

I brought my car in for a serpentine belt tensioner removal and replacement. Being a woman first it…read morewas done and I paid 366.00 which I thought was outrageous for the work done..then to get a call back and they wanted another 350 dollars finally my son got involved and they made a mistake on the bill blah blah ended up costing me another 110 for what I still don't know total bill for a serpentine belt 477.00 they should be ashamed for what they did to me.

THE BEST! I have been taking my vehicles to Duck Creek Tire & Service for over 12 years. From…read moregetting in quickly for maintenance appointments/emergency service to the feeling of having a safe vehicle to drive my girls around in, there is not a better place to go. One of the biggest advantages for for me as a work-from-home Mom is that I can complete work & my daughter can play in the toy room while we wait. When there is an issue with my SUV, the staff are honest about when it needs to be fixed. I like this because it helps me budget when to get the maintenance completed. I rely on reviews or products/services all of the time, so I am happy to share when I have had a great experience. Give them a chance, you won't be disappointed!

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.