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    Qbix Accounting Solutions

    4.0 (1 review)
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    Saturna & Company, PC

    Saturna & Company, PC

    3.7
    (3 reviews)

    Love their photos, love their name but they just can't seem to muster up…read more What makes a good firm? Doing the job in a timely manner at a fair price? Listening to clients? Knowing the community and other firms in the area? I mean, they do have to take classes like every other CPA firm to keep up with tax law? No help. No suggestions. No input and basically can you hang up and let us go? Yes, I was looking for a specific tax preparation due to my mother's estate. I also was looking for a replacement CPA. They failed on both counts. This is one of those cases where you literally call down the list of CPAs and when you get off the phone, you feel worse than before you talked with them. With the reception I got, NO, I would never, never send my tax work to them. No, I would never recommend them to anyone. No, I don't ever want to speak to them again. When you're dealing with estate taxes, maybe companies like this just don't realize it's because someone died and emotions run high. My bad for grieving for my mother or their bad for not being even a bit sensitive for their actions? If they were the last company in town, I'd rather take penalties from the IRS than ask for their "help" on any tax matter. It's clear they only want cream of the crop clients. Whether they check if your blood is blue, I can't say because I was eliminated at the first go around. However, I wouldn't be surprised.

    I have been the very happy and most grateful client of Joe Saturna & Co. since 1983. That means 42…read morecontinuous years as of 2025. I cannot find words of praise adequate enough for adequately expressing my boundless gratitude and admiration to Joe and his staff during all those many years to date and counting. They are great experts in accounting matters. They have always taken time to meet with me, answered all my questions, and addressed all my concerns. On a rating scale of 1-10, I would assign to Joe Saturna & Co. a rating score of 218, if such were possible. I cannot recommend them highly enough for anybody in need of a superb CPA, who is also a wonderful human being, and is supported by a great staff, a team dedicated to consistently delivering exceptional client service with a smile.

    JJR & Associates

    JJR & Associates

    2.0
    (4 reviews)

    I normally use TurboTax, but since we had a child in grad school and couldn't claim her as…read more usual because of her scholarship, I decided to try JJR for our taxes. I regret ever using them. I scheduled an appointment, but when we arrived, no one was available until they saw we might leave and quickly assigned us to Diane. They charged about 10 times what TurboTax costs for both returns and never even filed them electronically. I only discovered this when my daughter didn't receive her refund. Two months later, I called and learned they never submitted the returns, so mine ended up being almost two months late. I asked Diane in early June about some type of refund, and she said she'd speak to the owner, Johann, but I never heard back. When I followed up, I was told he was on vacation and to call again in July. I tried multiple times, even sent messages through the website, but got no response. On July 16, I went in person to speak with Johann, who said he'd check on my daughter's late return, which caused her to get a late notice and charges. But once again, he never followed up, and my later messages also went unanswered.

    Everything started off great with Johann. He was recommended by a trusted colleague that gave me…read morehis mobile number. (Who's also having communication issues, btw) Paid $1400 to rectify 4 years of back taxes. No, he didn't go the distance to maximize my refund, but that's another story. My problem - unless you're a major client or business owner that may have recurring tax liability on a monthly basis, you can forget about any customer service after you've filed your taxes with Mr. Reckley, as an individual. Right now, because of his inadequate communication since April 2021, I'm looking at over $2300 in unpaid taxes because my 2017 taxes weren't mailed to me. Further it wasn't made clear, I needed to download the documents I signed to mail them myself vs him telling me his admin was sending me the documents! And to take it further, the 10+ calls, messages and text messages went largely unanswered over the last few months to help me understand what needed to happen! I paid a CPA because I'm NOT a CPA, to trust their counsel. I will NOT recommend this firm if you're expecting Mr. Reckley to volunteer counsel on the paid service after he's done work. He's wiped his hands and on to the next - blaming his inadequate corresponce to 24/7 meetings! I got around to locating his office number (which he could have advised me to do months ago if he was that busy) and spoke to Juliette who was an absolute jewel in getting me closer to closure with this issue. She help me more in a single day than Johann has done in 4 months. Finally, after months of trying to chase this down, his admin team got to the bottom of it and mailed my returns. Fingers crossed that this resolves my tax liability. Very unhappy and I will never use, nor recommend his services to anyone!

    Qbix Accounting Solutions - accountants - Updated August 2026

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