Not only do they do a great job with prompt service, they are unfailingly nice and accommodating…read more Tucker is fantastic. I hate cars, they make me nervous, but Cleve Hill really takes the edge off! I feel a lot better when I drive away.

Scam artists. Quoted me $6000 for repairs, brought it to my regular mechanic and was quoted $2500…read moreto fix all the same issues. Also, got tires replaced by them and one of tires was losing air down to 24 PSI within the same week of getting them done. Never getting my money again I can guarantee that. They also put in the wrong type of battery for my car and it was dead within 6 months.

Tires are a little over a year old in a car that gets maybe 100 miles a week, probably more like…read more50. The alignment and balance was such a terrible job that one is thread bare. They cam try to blame whatever they want. I won't be returning especially after they tried to fail my sons car for e brake and muffler, right after they were done. These guys are scam artists trying to squeeze a buck and up there sales to look good for corporate....

They let me use their phone for my personal " business". They were friendly and got entertained by…read moremy hysteria. They worked quickly and are accommodating.

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

Over the last couple of months, both my boyfriend and I have started going to Town store for minor…read morecar repairs, car inspections, and some body work/tire rotations. We both have been pleased with the exceptional service and fair prices no matter how big or how small the repairs are. We will definitely continue to support this local establishment for all of our car needs and repairs.

I had to have a lot of work done on my 2004 Lexus ES 330. Needed a new gas tank, straps, wheel…read morebearing, and back brakes. Premier did an awesome job on all of this and did everything in just a day and a half! Also, they saw a problem with my exhaust and fixed it for free. I really like this shop. They are highly professional and get their work done quickly. The price was very fair and they even fixed a problem for free. Everett and his staff are a great group of mechanics. I highly recommend this shop.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

Amazing service, had a nail in my tire and when all other places wanted me to buy 4 new tires Tread…read morewas honest and able to fix one. All my other tires are in great condition! Thank you for being honest, we need more businesses like this!

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Amazing place to take your car to. Had them put new tires on my SUV at a good price. Owner is a…read moregreat guy. Will be keeping my business with him.

Realized I had a slow leak in my driver side tire, so I took it down the street to JR's…read more The owner (I believe) took a look at it while I hit a couple stores. Within about 20-25 min, we walked back & the tire was patched up. The guy was super nice. He said they do EVERYTHING in there concerning cars, for any car. The prices seem very reasonable. There's a drop box also , so u can leave ur keys,name,address & phone & drop off your vehicle when they're not open. It seems like a very good & convenient place to go to. They will be my new "go to" car place from now on.

A great place to buy a vehicle or get one fixed. The workers here are honest. You can trust them…read more That's why they're so well known in Tonawanda and will contort to get my business

I came to One stop today after having gone to another auto repair shop for a repair and had been…read moretreated very badly by the staff there. I had to leave that repair shop. I went to the One stop on Brighton after this happened and they didnt have time to do the work I needed.The guy at Brighton called the One stop on Niagara Falls boulevard to ask if they could take my car today. One stop on the Boulvevard said yes, so I drove over .The guy was very helpful to me. I was in for an alignment after replacing a bad ball joint a few days earlier. My steering was way off because of the ball joint issue. One stop on the Boulevard was able to do my alignment within about 10 minutes of my arriving and I was out the door 45 mis later. I saw the guy who did the work take the car for a test drive after, made me feel better .. My steering being off was a concern to me Very good service , nice people.. Good end to a bad situation that happened somewhere else

As a fellow business owner in the same business, I often work with these guys. We help each other…read moreout when we can. Imram and Sherez always do their best and it's good to know they are there if I need them. Thanks Guys!

I was very unhappy with the service here, both customer service and technical service. My vehicle…read morewas returned to me with more problems than it went in and had to argue to try to get them solved. Will not return and would not recommend.