I did not stay at this hotel in Puerto Banus (Marbella) but did head up to their beautiful Sky…read moreLounge rooftop bar for a cocktail and absolutely phenomenal views of the harbor with multimillion dollar yachts and mountains in the background. A truly wonderful vantage point and definitely worth checking out.

From the owner: SKY LOUNGE, la terraza con mejores vistas panorámicas de Puerto Banús y del mar…read more SKY LOUNGE with the best panoramic views of Puerto Banus and the sea. 100 Apartamentos en alquiler en el corazón de Puerto Banús. 100 Apartments for rent in the heart of Puerto Banús.

Where do i start...very convenient hotel,shops,restaurants and beach around the corner,can't…read moreimagine me any better location.. Very friendly staff, breakfast was very good,i kept eating all the fruit, love my fruit!

Where do I start. I wish I could give this place a negative rating. All's I can say is that the…read morepictures are very misleading. It turns out that when we arrive it was their first day open under new management. It looked nothing like the pictures. There was no bellman to help with our luggage and the manager at the front desk appeared distracted and lost. Due to our concern we asked to see the room. It was very unclean. The bathrooms had dirty tile and the beds were concave. Again, nothing like the pictures at all. We checked out more quickly than we arrived and they charged us a night. I'm currently disputing with my cc company. I felt that their proposition was false advertising and the entire place was in a state of disrepair. PLEASE DON'T BE FOOLED BY THE PHOTOS AND LET THIS PLACE RUIN YOUR VACATION. I would have quietly left and kept my dissatisfaction to myself, but they had the audacity to charge us a night. Unbelievable. Stay away. Also, the place isn't listed on yelp but when you do a search their ads pull up. Very convenient.

There was a lot I loved about Blue Bay Banus and a lot I think could be improved. It's so close to…read morebeing a five star resort and with a few changes it could be! Pros: - Great location. Only a short walk via the beach/promenade to Puerto Banus restaurants and bars - Good Staff. Room cleaned every day and reception, pool and concierge staff were extremely helpful - Excellent Pools. There's two pools. One is small and relaxing and the other is much larger (25 meters) and it has showers, a bar and around 150 loungers. - Room Facilities. We had a large balcony, a fantastic shower, plenty of sockets, a safe, Satellite TV and a built in hair dryer. - Great family facilities - there wasn't too many kids at the hotel but there seemed to be a lot for them to do including an activity centre and park. There's also a stage and evening entertainment if you don't want to leave the complex. Cons: - Could do with a general update/maintenance. Our air con ticked all night and the ceiling fan sounded and looked like it was about to fall off. As a result sleeping without ear plugs was a bit of a nightmare. - Pool food was poor. We only ate once at the pool bar because of this. The food cans about five minutes after ordering which is always worrying. - No free wifi - for a four star hotel this is unusual. The daily charges were extortionate. In terms of cost it was reasonable, we didn't pay over the odds as we were booking out of peak season but if you booked peak season you might feel a little hard done by. I'll have to give it three stars, which is A-OK! Would definitely go back but I would have a closer look at other options too.

I stayed here a few weeks ago and I have to say it was one of the worst experiences I've had at a…read morehotel in a long time. Let me count the ways: 1. No air conditioning - When I informed the front desk that the air-con didn't work they told me that it was too bad and they had no other rooms. When I told them this was not normal in a 4-star hotel, the told me "Our prices are more like a 3-star so you get what you pay for". 2. VERY rude staff - the staff there was just awful from top to bottom. I asked for a private car to take me to the airport and they said "We don't offer private cars in Marbella. You have to use a taxi". So a 5 minute internet search later, I ordered a private car who informed me that this hotel has ties to a particular taxi company and therefore won't even let you know other options exist. The guy actually said the bus would be a good option. 3. Incredible lines for taxi service into Puerto Banus and Marbella. If you want a taxi at a peak time, you need to walk to another hotel and use their services. 4. Food was awful - especially the breakfast buffet. 5. Wifi is PAID and unreliable. Even if you pay for wifi - you only get access for one device so if you need to make a Skype call on your mobile and also look something up on your laptop - you can't. This is unacceptable in 2015. In other words - you're better off not going to this hotel if you'd like to have a good time in Spain. They absolutely ruined my trip there.

I've been going to this hotel every summer since 2005, and will continue to stay here as the years…read morego on! A great location - 10 minute walk from the port, 1 minute walk from the beach. The hotel itself is fantastic. It oozes relaxation and happiness. Two amazing pools to choose from, but I think everyones favourite would have to be the waterfall pool at the back of the hotel. It's so beautiful and great to lie by during the day and evenings. Great for couples, groups of friends and families. The buffet breakfast has everything from fruit to a fry, a great spread. I've never actually eaten dinner in the hotel as I always go down to the port in the evenings. Free wifi and you get a €10 voucher for the bar every day, which goes down well in the evenings at the cocktail bar! The rooms are beautiful - I would recommend asking for a view over the waterfall pool. As with most hotels, not every room provides a great view, but the majority do with views over two of the pools and the sea and mountains. The rooms are quite spacious, offering two double beds, a balcony, great bathroom and everything you would expect to see in a room from such a hotel. The website does a great job in showcasing the hotel well. Staff are so friendly and overall this is one of my favourite hotels I've ever been to. As you can see, I keep going back year after year!

Nice cozy time share. Full kitchen and secluded outdoor patio. Within walking distance of many…read moreattractions in Marbella, including the casino.