There was a lot I loved about Blue Bay Banus and a lot I think could be improved. It's so close to being a five star resort and with a few changes it could be!
Pros:
- Great location. Only a short walk via the beach/promenade to Puerto Banus restaurants and bars
- Good Staff. Room cleaned every day and reception, pool and concierge staff were extremely helpful
- Excellent Pools. There's two pools. One is small and relaxing and the other is much larger (25 meters) and it has showers, a bar and around 150 loungers.
- Room Facilities. We had a large balcony, a fantastic shower, plenty of sockets, a safe, Satellite TV and a built in hair dryer.
- Great family facilities - there wasn't too many kids at the hotel but there seemed to be a lot for them to do including an activity centre and park. There's also a stage and evening entertainment if you don't want to leave the complex.
Cons:
- Could do with a general update/maintenance. Our air con ticked all night and the ceiling fan sounded and looked like it was about to fall off. As a result sleeping without ear plugs was a bit of a nightmare.
- Pool food was poor. We only ate once at the pool bar because of this. The food cans about five minutes after ordering which is always worrying.
- No free wifi - for a four star hotel this is unusual. The daily charges were extortionate.
In terms of cost it was reasonable, we didn't pay over the odds as we were booking out of peak season but if you booked peak season you might feel a little hard done by.
I'll have to give it three stars, which is A-OK! Would definitely go back but I would have a closer look at other options too. read more