My dental insurance was billed for a "routine exam" when I visited this office for an extraction…read more When I called to ask why I was told that the time during which the Dr. and I discussed the procedure was the "exam." When I came to this office I had records with me from my regular dentist who had performed my exam less than two months prior. Later in the year when my regular dentist performed my second exam of the year that should have been covered by my insurance, it was rejected due to the oral surgeon's office billing for an "exam" that did not take place. I was left responsible to pay for the actual exam that was rejected.

The doctor seems to be knowledgeable and was wonderfully honest with me…read more Know that even if he cannot do the work, however, that it will still be a $75 consultation fee, even if he only spoke with you for 10 minutes. I understand that that is the norm everywhere, but had the staff been a bit more knowledgeable about the way the doctor operates (no pun intended, in this case), I could have avoided that unnecessary fee. Just know this all ahead of time and you'll be fine. If you feel it necessary to read the full event, continue on: My only complaint is that before even making an appointment I had told the staff that I would only be in town for 6 days, and that I had a blocked salivary gland that would require a bit of mild surgery, asking if it would be able to be taken care of while I was in town (under a 6 day time frame). I was told, sure, come on in, the doctor would decide what to do. They were kind and good enough to schedule me for the mild surgery on the same day of the appointment (a Monday). In meeting with the doctor on Monday, however, I find out that he uses actual stitches to create less of a scar (I respect that entirely), but that he therefore needs to see me again a week from now, to take the stitches out and to see that it has healed properly, which is not a possibility in my case. Also, to my own detriment I had popped the little saliva bubble a few days earlier, which was a calculated risk on my part because the bigger the bubble is, the larger the incision to remove it is = the more risk of loss of feeling to your lip and a larger scar = not at all what I wanted. So I should not have done that. My bad.

I have never been to a better dentist,she knows a lot,is very helpful and understanding.It's almost…read morea place to want to go!I owe her some money and she has been very understanding and patient.The whole atmosphere is friendly!I look forward to my next appointment,and that is good when it is a Dental appointment!She knows wear to send you,if there is a problem,and has everything you could need in her office!Make an appointment,you won't be sorry! Frank&Lynne

From the owner: Bethany Cann, DMD is a family oriented dentistry practice. We offer friendly, family dental care…read more Some of our services include: Complete restorative Care, Cosmetic Techniques, Nitrous Oxide Sedation, and In Office and Take Home teeth whitening. Dr. Bethany Cann did her undergraduate studies at the Pennsylvania State University where she earned a Bachelor of Science degree in Biology in 2001. Dr. Cann then graduated from Temple University School of Dentistry in 2005 before completing a one year residency program on the beautiful island of Maui, HI. Bethany has been serving the community of Altoona since August, 2007

We were referred to Pediatric Dental Care because my grandson was traumatized by his first dental…read moreappt & when we returned for a routine cleaning, Xray & checkup, he freaked out when he saw the instruments the doctor was going to put in his mouth to look at his teeth. He started crying, screaming & wouldn't hold still, he remembered his first time. It broke my heart to see him so scared, again. He needed to be treated under anesthesia. It was a LONG drive, but our boy is worth it. We were truly blessed with Pediatric Dental Care in more ways than 1. Dr. Bob and Dr. Dincher couldn't have been more understanding & reassuring. They explained everything they were going to do & gave us play-by-play updates as promised. The whole staff was kind, caring & understanding. They're supportive of the parents/grandparents as well as your child/children. I can't thank them enough for all that they did for us, especially Dr. Dincher. He is an angel. I highly recommend this practice. I give 1000 !

Lack of empathy. Called earlier than normal business hours, had to reschedule my initial…read moreappointment due to a death in the family and earliest they could do was 6 weeks later. They started to call my personal phone, cell phone and text message 5 days before my appointment. According to the automated text message sent out you are supposed to confirm 2 days before appointment. I confirmed it 3 days, appointment scheduled for Monday and I confirmed it Thursday. They informed they had already replaced it. When I called in they seemed confrontational because I explained I had confirmed before the 2 business day deadline.

The waiting room is very fun and kid-focused- but that was the only good part. It should be made…read morevery clear at each step in the appointment process that only 1 parent is allowed to remain with the child with no consideration for other circumstances. Had I known this, I never would have made an appointment. Even when I explained it was my son's first appointment at a dentist and he would be most successful with both of us, I was told "it was the rules." yet, they have 3 staff members in the room. I sent my husband back, my son was upset and asking for me, and one of the staff told my son that she would be his mommy. We ended our appointment before receiving care and we will not be back.

Always friendly, welcoming and my kids have never hesitated to go to a visit! We love all the staff.read more

I came here when I was a kid. Now my son comes to Dr Frankel. Friendly staff and a fun atmosphere…read morefor kids. Baseball theme in the waiting room is a home run ;) Nice location with lots of parking. They have recently been acquired by Somerset Dental, but Dr Frankel will continue to practice at this location.

This is the best dentist office for kids. They care about their patients. They make it not scary…read morefor the kids. He has a basketball hoop in the waiting room. What's more fun for kids than that. No major waiting either. This is one dentist that gets a two thumps up from my kids and my niece. Would recommend him to anyone with kids!!!

From the owner: Dhaduk Family Dentistry is proud to serve the Pittsburgh area with a warm, kid-friendly approach to…read moredental care. From regular checkups to more advanced treatments, we make sure both children and adults feel right at home.

they don't treat there patient's with care, they are aggressive and non understanding of there…read morepatients when they have a concern or need. do not recommend.

Love love love AOD !! I feel like they gave me the best smile ever. I am soo happy with the staff…read moreand I wouldnt have wanted anyone else to fix my teeth . Thanks so much!