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Purple Monkey Design

5.0 (1 review)
Closed • Closed

Services - Purple Monkey Design

Copymaking services

Printing

Poster printing

2 More Services

Scanning

Clothing printing

Purple Monkey Design Photos

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6 years ago

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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

1.7
(3 reviews)

This place is understaffed and usually will not do what you want them to. Back in 2009 they…read morestarted making you *buy* tape to wrap your box if you were shipping it. Since FedEx already charges so much, I found this to be abusive. They will lose anything you submit to them online. Every time I went in there it too far too long. They are definitely overwhelmed with all the students and departments but it's a wonder why they don't hire more staff. I recently met an employee who was transferred out of this location and when I mentioned how he looked familiar (he recognized me too) he looked relieved to be rid of this place. Try to make your own copies at the library and just buy a 3 hole punch and anything else you need from the Bookstore if you're on campus. Ride your bike, or get a ride to the USPS post office on S. Carrollton north of Claiborne (near Magnolia Discount gas station) to mail anything and you will probably be back on campus in less time than it would have taken you to complete a transaction at this location.

Even by the combined incredibly low standards of New Orleans and ex-Kinkos, this place has…read moresurprisingly bad customer service. It's actually bad enough, especially for shipping, that I will be shipping all my packages by UPS and USPS instead of ever using this location, or FedEx-branded shipping, again. This afternoon they just summarily refused to ship one of my packages (which I'd already prepaid!) based on arbitrary decisions about how the packing looked to them -- even when the packing is precisely the same as the box was earlier received _from_ FedEx! First they opened the box and messed with the bubble-wrap packaging, and then they talked insultingly as though this was my fault, or as if I were trying to cheat them or make them "responsible" for a later breakage claim just by asking them to take a package I'd already paid to ship. Then they failed to repack the package they'd opened and sent me away with it. Even by New Orleans standards these people are remarkably rude -- maybe they're on some kind of power trip because most of their customers are college kids? But when I called the corporate line to complain, they told me this (apart from the rudeness) was their actual policy: that "FedEx Office" locations are supposed to refuse to ship packages, and that I should use other drop-off points instead, because off-brand shipping stores would take my package (the same package!) with no problem. Great brand management there: first you rename the whole store after the shipping brand, then you refuse to ship things for customers. I think I'll never try to ship a package with these people again, and I'm sorry that the Tulane students who frequent this place don't get better treatment.

Gentilly Mail & Copy Center

Gentilly Mail & Copy Center

4.1
(55 reviews)

I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.

Purple Monkey Design - copyshops - Updated July 2026

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