In full transparency, I haven't been to CC since 2001 during undergrad. When my daughter joined a sorority this year, I stopped in to see if there was anything I could pick up as a surprise gift. A lot has changed in almost 30 years and they have an extensive Tulane collection. The amount of Tulane items is insane. If you are looking for Tulane stuff, they've got you covered. I was surprised that I didn't see any Loyola stuff, but times have changed. I was really surprised that they have very little Greek stuff. Again, I get it. They probably don't sell a lot of items now that people buy online. The thing that did bother me was the utter lack of customer service. The only people in there were me and a family. No one asked if I needed help. I was clearly looking around and several employees watched me looking around. One guy was literally unpacking boxes next to me while I searched the area. No one said a word to me as I walked around and no one asked if I needed help. They watched as I walked in and watched as I walked out. If your business is in retail, actually speaking to potential customers is a must. read more

I hate to have to write this (I really like the idea of supporting local & understand running a business is challenging), but this is the 2nd time that we've been completely ignored by customer service regarding a simple issue. Last time I ordered an item in a medium & was emailed an abrupt refund notification (even though the website said "in stock"). I reached out a couple of times about maybe getting a large instead & no one ever responded. Baffling. Recently I gave it another shot (though because of my diminished confidence I ordered twice as many items this time from BN Bookstore simultaneously since they promote that "satisfaction is our goal"). I relied on a description on the CC website that a sweatshirt was 100% cotton. Not a big fan of 50-50 (don't like the feel or the static) & never would have ordered one if it had been accurately described. I don't know what went wrong this time but it arrived in 50-50 material. Very disappointing, but whatever, I did still like the design. Tweeted about the unfortunate mislabeling snafu and yet again received no response or even the slightest acknowledgment. Deja vu. Just a little attention and culpability would have been nice, but I think I'm done here. And kinda Bummed out also. I liked having a creative alternative as a choice, but what good is it if customer respect & fulfillment is lacking. read more

Campus Connection - 50-50 - Customized Merchandise Near Me - New Orleans, Louisiana

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Normally when I'm back in New Orleans, which is always for the holiday's, I somehow find myself in Campus Connection. Thankfully because they are one of the few stores that are open during the holiday's. I'm usually going in there for Tulane/Green Wave items and Greek Life gear. Though the selections are vast, I will say that the Greek Jackets are not well-crafted, they stitch the patches over the pocket, which don't allow you use of both pockets. In regards to pricing, I do usually walk out spending a pretty penny $$$. read more

Campus Connection is amazing. They have all the Tulane gear you could want even vintage designs. They even make the Tulane shirt the store clerk in Taxi Driver wore. Very cool place. read more

ordered NIL T-shirt was given wrong shirt, campus connection expressed regret and replaced tshirt within 24 hours awesome customer service

This is a really cool store that is loaded up with excellent university and Greek gear. The girlfriend and I came to this place during our New Orleans trip for her Gamma Phi reunion, and she was able to load up on all sorts of Gamma Phi goodies for a very reasonable price. Throughout the process, the staff here was exceptionally helpful and went to the back for us a couple times to get us product alternates or something in a certain size. This place is clean, organized, wonderfully priced, and very helpful...strongly recommended. read more

Campus Connection - Customized Merchandise Near Me - New Orleans, Louisiana

I have been buying at this store since the 1990's since I was a student at Tulane. I recently order three items online and was informed that two of the items were out of stock although they were in stock on the site. I was informed of the mistake and asked if I wanted the one item shipped or the order cancelled. The shipping was $7.00 originally and when asked what the shipping cost were for the one item they responded with $4.00. No consideration for the inconvenience . Nothing. When this was pointed out I received no response but a cancellation email for the order Considering I could order the same hat on amazon for $5 cheaper with free shipping. Though I believed in buying from hometown businesses. It is sad but they have lost a customer of over 19 years. Nothing is sadder than having to leave an old friend who betrayed your trust read more

Great shop. I like how the staff treats everyone when they walk in the door. I get shirts for my business monogrammed and the quality is high with a speedy turnaround. Dave and his team are a pleasure to work with. I highly recommend. read more

I love Campus Connection! Really nice store with great selection and awesome customer service! I ordered a custom jersey, turnaround was fast and the finished product was beautiful! I definitely will be back to shop more! Bonus they have great Mardi Gras stuff! read more

They will steal your money on custom orders!! Recently I had campus connection make several custom t shirts for my greek organization. I was originally told the price would be $23 per shirt (expensive but it was last minute so I was okay with it). We kept in contact finalizing the designs and such and the price ended up going up to about $25 per shirt (we figured it was alright, not too bad only a small increase). However, When we went in to the shop itself to finalize the deal in person, the price went up to $33 per shirt due to "art fees". My organization provided the custom art for the t shirts yet they still charged us for art fees. I asked for a discount as they lied about the price of t shirts repeatedly and they never got back to me. Do not order custom orders for shirts they will rip you off for a low quality shirt. read more

monogram I ordered was just as I expected. I gave this place only 3 stars, though, because the girls working behind the counter were terrible...couldn't be bothered to smile or speak when I entered the door. I had to coax responses out of them about the item I was there to pickup. this place would be great if the staff was improved upon. read more