I didn't realize until I left that they overcharged me, so I went back in to get a refund. They…read moredon't offer refunds for overcharging you. Calculate what your total should be before getting to the counter. Items are cute, though.

I've been shopping here for years and they have the cutest things. I've always experienced the best…read morecustomer service even if I needed to return something. There are new things to look at each month and gifts for all ages with a wide range of price points. Gift wrapping is free, all day everyday, and beautiful!

I've had my eye on this shop for years and I was finally able to stop in! I'm so happy I got to…read morevisit this special shop. They have so many items that are absolutely perfect for gift giving or for your own home you could spend half the day here and still miss something. I was able to pick up a few gifts while I was here, but truthfully I just wanted to keep looking because I did not want to miss anything. The ladies were very kind and helpful when I asked about anything specific. It's obvious they have a loyal customer base because they greeted a few people by name while I was there. If you are anywhere near Pensacola and are in need of something for your home or a lovely gift, I highly recommend stopping in because you will find what you're looking for here. I can't wait to go back!

Artesana has been one of my favorite shopping destinations for many years. The owner and staff are…read morefriendly, helpful and knowledgeable. i can always locate suitable gifts as well as items for myself. Casual table linens, books, candles, lamps, serving dishes, and so much more make for a most pleasant shopping experience.. The diversity of the stock is certainly a huge draw. For those with children and grandchildren, don't miss the Artesana Children's Store, next door.

The store has a great atmosphere and a large selection of items. The staff is friendly and…read moreknowledgeable. The specialty items seem to be well priced. You need to go every few weeks because they get some cool stuff and it sells out quickly.

Racist! As soon as we walked in I saw this cute tote bag that I was thinking of getting for a…read morefriend but $36 for a small tote is pretty steep so I decided to hold on to it while we browsed around and decide once we got to the register. I grabbed it and as we were walking to the next section the sales lady says "do you want me to hold that at the register until you're done looking around?" We were the only people asked that. I politely decline and she proceeds to watch us as we shop never too far behind us as we walk around. Sucks because there were a few interesting things I would have gotten if not for her.

Why would you go to gulf shores and not visit here? Must stop on every vacation! It is of course as…read moremost souvenir shops are-- overpriced. But out of all of the shops we stopped in of the same nature, souvenir city has by far the best selection! Love u forever sharks mouth

I was looking for a women's Gulf Shores tank top and found the selection lacking. I ended up only…read morebuying stickers (one of which I realized back home said "Gulf Shore" without the "s"). Of course, the misspelled one cost more too. SMH. But my biggest issue was how much AI generated art they carry on shirts and souvenirs. At least 40% if not more of the designs in the shop. Please stop with the AI slop. I'll buy an overpriced shirt if it was made by a human artist.

As others have said this is a great shop filled with so many beachy things and staffed with…read morewonderful and helpful employees - we stopped in to grab a souvenir more specifically a refrigerator magnet for our RV just a small memento documenting our trip. with so much inventory it was impossible not to walk the entire store, there were lots of families here who were likely on vacation stocking up on beach wear and and toys for the little ones, but there's plenty of things for mom and dad too. I don't remember seeing more quality items in this type of shop in a long time I guess it's name "department store" really separates it from so many beach stores scattered along the coast. It was a difficult choice but we finally decided on a piece that we both liked. This is a shop that is a must visit if you're in the area, even if you're not shopping for a specific item you'll probably find something that you must have, it's a great place to find gifts, beach or everyday wear or something simple to remind you of your time in the area...

Signs are extremely confusing. They lead you to believe prices are one thing and then charge way…read moremore at the checkout. Make sure you read signs very carefully. Most importantly though, when I went to correct what I thought was an error, I approached friendly and was met with extreme unkindness. They treated me like I was stupid and in front of a line of people the man made a remark "sorry about her, everyone" and I left crying. It was just a misunderstanding that I personally felt could have been handled with a warmer disposition. You could probably (hopefully) find nicer people at one of the many other shops.

Dave's is a must visit!!! The coolest stuff from the coolest place on the planet!!! One stop…read moreshopping for my entire family and their birthdays!

This store has a great selection of unique items. It has something for everyone. "Not the junk…read morethat you fine in a lot of gift shops" when we come back to the area we will be back! It was great to work with Dave and Mark as we shopped for just the items to take home. Thanks guys, awesome shop Vicky and Jeff (Indiana )

Took my kids there 20 years ago and they loved it! Took the grandkids this week and loved watching…read morethem explore and enjoy.

Great little seashell shop! We stopped in as first-time visitors to Florida and loved it. They had…read morelots of unique shells and cool souvenirs, all easy to browse and reasonably priced. The staff was friendly, and the whole place had a fun beachy vibe. Definitely worth a stop!