Given the kind of work that Bio-One does -- cleaning-up horrendous messes -- they're not likely to…read moreget a lot of customers who will write reviews on Yelp. That's a shame, because these wonderful people deserve mountains of praise for what they do and the great way they do it. I had a relative who needed their services recently and we found Bio-One's entire crew to embody all the good adjectives: professional, kind -- so, so, kind --, honest, caring, patient, fast, thorough ... I could go on. Most of all, they enjoy helping people and bring a lot of heart to what they do and that made the hard work easier to bear. On a more tactical level, they use mostly their own employees, not day laborers. That's a major reason we chose them and, I think, that has much to do with how thrilled we are with their work. So, if you are in the unfortunate position of needing their kind of services, then you have my sympathies and one emphatic recommendation to use Bio-One.

Horrible customer service from the woman who answers calls-you would think that someone who works…read moreregularly with trauma and crime victims would have an ounce of compassion. My appointment was canceled last minute with no options for rescheduling offered. Called and politely asked basic questions, and was spoken to incredibly rudely, as if I was a child. This happened both times I called on separate days, not sure what I did to make this woman so mad at me.

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron is one of the most knowledgeable, honest, and kind people I've met. He ended up telling us…read morethat we could address the issue ourselves -- after others tried to upsell us. Great communication and on time as well. Highly recommended.

Did an amazing job! Very responsive in all communication and doing the cleaning on a short time…read moreframe. Olimpia and son were professional and took the time caring for individuals needs and concerns. Explained steps and plan of action, she was going to be taking To remove smells and biohazard concerns. House has never smelled or visually been so clean from heavy smokers and animal waste. High recommended Olimpia's Biohazard & Restoratio. Mr Baker

I cannot express enough my gratitude for having Olimpiia and Sam come out to assess my home for…read moremold. I had a previous company come out who gave me a bid for mold mitigation and felt I needed another bid for the "assumed" problem. Olimpia and Sam assessed the areas of concern and found there were no issues that needed to be mitigated. The other company was going to charge me for work that did NOT need to be done. I am so grateful for them. I was given a full explanation of what the mold issue should look like and they found nothing to indicate that there was a problem. Again, she would be the first person I would call with any issues I have around my home, and so should anyone else who needs her services. Please check out her website before making the mistake of going with another company.

We are sharing our experience regarding emergency roof mitigation services performed on December…read more19. After discovering an active roof leak, we contacted ServePro after hours. We were clearly told the emergency mitigation service would cost $1,200, and we approved the work based on that representation. ServePro dispatched Legacy Construction & Restoration LLC as their subcontractor. Legacy's representative verbally confirmed multiple times (in person and over the phone) that the total cost would be $1,200 to install a tarp and stop the leak temporarily. However, we were later presented with an invoice of approximately $3,200, which was never authorized or disclosed to us. No revised estimate or change order was provided. This is purely unethical and unprofessional. Additionally, our HOA later informed us that the mitigation work allegedly caused additional roof damage (including cutting into roofing material and improper tarp installation), resulting in a $350 charge assessed to us as homeowners. Despite multiple attempts to contact Legacy directly to resolve this matter, we have not received a response. We are willing to resolve this fairly and have offered payment consistent with the originally agreed amount (minus the HOA charge caused by the mitigation damage). We believe in honoring agreed terms, but we also expect contractors to do the same. We are documenting this experience so other homeowners understand the importance of: * Getting written estimates before work begins * Confirming subcontractor responsibilities * Ensuring change orders are documented * Verifying scope and pricing in writing We remain open to resolving this matter amicably.

We hired them to remove debris and vegetation from our shoreline. Their work ethic needs a lot of…read morehelp. They were supposed to pull the vegetation and remove any debris from the water. They cut the tops off underneath the waterline. Didn't remove any debris, just pushed some of it towards the shore. When I asked about completing the job, they said I "thought it looked good". The water was murky from movement, it wasn't until the next morning when it settled, that we knew the job wasn't complete. We communicated to them about the job, crickets. I wouldn't recommend this company or Darrin Douglas to scoop poop.

I cleaned out of the garage and needed stuff hauled away. Mark came out the next day and carted it…read moreall away. His price was very reasonable. I'm a senior and it's not that easy or fun to take a load to the dump. So glad I hired him. A+

From the owner: Our firm specializes in trauma and crime scene cleaning, offering comprehensive biohazard…read moreremediation services comparable to those provided by larger companies. We distinguish ourselves through our commitment to exceptional, personalized customer service. We understand that our services are often required during times of significant distress, such as instances involving death, water damage, or mold. Having personally experienced similar situations, we approach each project with empathy and discretion. We encourage you to contact us, even if you are unsure of your needs, as we can provide valuable resources at no cost. Complimentary estimates are always available, and we are prepared to assist with insurance claims, including deductible management. For immediate assistance, please call 971-433-7985; we offer 24-hour emergency service.

We had a main line plumbing issue and weren't able to use our bathrooms. We needed service ASAP…read more Called another company and they said the earliest they could help was a week out. Roto-Rooter employees came early the next morning and fixed our problem quickly, and they did a thorough job. We saved $75 too by donating cans to their food drive.

I'm writing this review to warn others about the high pricing practice experienced…read more While the work performed was technically satisfactory, I was unhappy with the exorbitant amount charged. Had I not had a time constraint, I would have gone with another company. If you are considering Roto-Rooter, I strongly urge you to get multiple quotes first.

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..