I was listing my other home and needed the carpet cleaned. I got here at a quarter till the hour…read moreand they showed up right after I did. He inspected the rooms to see if their were odor and the stains. Then he got started right away. I thought it would be two hours and it was an hour and a half. Which is great because I had an appointment after and thought I was going to need someone else to come and lock up. He asked me to look at it and it looks and smells great. I don't think they even used anything for odor. Both men were pleasant and smiled and very nice. They wanted to make sure I was satisfied. I will definitely use them again. He told me their names but I have already forgotten. Sorry.

Thank you for deep cleaning my five piece sectional! This is the fifth time I've used this company…read moreand always appreciate the attention to detail, communication on arrival and the customer service to ensure a happy customer. Thank you again and highly recommend them for your carpet needs!

Darin did an awesome job stretching my carpets on short notice. Friendly and professional service…read more 10/10 would use them again! Thank you

We used Darin for a carpet repair and he did an exceptional job. The price was very reasonable as…read morewell. You can't beat quality and value! Highly recommend.

Troy was prompt at responding to my request and was prompt to show up and do the work. Our stairs…read morelook fantastic! We highly recommend Shepherd Carpet Cleaning Services!

Troy was amazing!! Honest and prompt. A pet house..and he conquered it. Highly recommend.read more

Husband and wife work together as a team. She is very organized and answers calls in a meticulous…read morefashion. Whereas I had called six other places in Salem, desperate for correspondence, I finally called AAA, even though they are far from me. And yet, they called me back, & in just a day's time! (Just to mention-- only 2/6 that I had called bothered to call me back. I wish I could mention their names here. Coronavirus will be over soon, & all of those "non-callers" will be starving for biz... and I hope AAA gets all the biz!) The big thing to consider is that my job was very small!! It was a $200 job, and I let every place that I called know this in my voicemails and emails. That is why I was so impressed with these people. I was even more impressed that they were willing to squeeze me in, even though I am a 20 minute drive for them. Jakob was mindful of masking and social distancing, and explained his routine on keeping his equipment sanitary between house calls. And what they did to my carpets? Unbelievable. I never dreamed my carpets could look so new and clean! It has been since 2010! Don't call anybody else, call these guys.

For my first call to Debbie, she was helpful in scheduling was easy. Jake came out give an estimate…read moreI was able to do it the same day. Really happy with the service and will recommend!

I am a small business owner myself. While at a clients house a year ago I met this gentleman named…read moreRich. Being a retired carpet cleaner myself, I knew the exact process of what he should and could be doing. And although every owner has his owner style, Rich did everything correctly. Now about a year later, I have purchased my first home, and desperately needed my carpets professionally cleaned with professional equipment. I pulled out rich's card and gave him a text, he quickly responded and we setup a rough day. That day came quick, and he was prompt and ready to wash our pet stained carpets. The bedroom was the worst and I knew there wasn't much hope. The living room had a few bad spots and a fair amount of "Oh these should come up clean"... The carpets look amazing, Rich made sure my wife and kid felt at home while we all worked on getting the house ready with boxes. He was very polite, courteous and, caring. Rich went above and beyond to try and remove every stain and odor. Roughly 2 weeks later and the living is still amazing. However, as WE BOTH EXPECTED, the bedroom carpet is VERY CLEAN, but odor has returned. Cat urine is nearly impossible to remove from a bad underneath carpet. Carpet and pad is being removed and new replacement pending. Thank you very much Rich for your amazing customer service skills, and for treating your clients as humans. I WOULD MORE THEN HIGHLY RECOMMEND Rich to be called for all your carpet cleaning needs.

Great fast service and the carpet looks amazing. I'll definitely have them back for a return run in…read morethe family room at a later date.

Joe did a fantastic job! My home's carpets were pretty rough…read morefor wear with a toddler and a hairy lab who likes to shed a lot. After the cleaning, my carpets look like they're new! Stains were gone, carpet was raked, hair is visibly gone, he even got every step on our stairs. Joe was super friendly too, was courteous when scheduling and calling ahead with an ETA. I can't recommend him enough to others.

Joe was very friendly and agreeable. He was willing to move furniture (obviously not the grand…read morepiano or such things). He put foil underneath furniture when he moved it back to it's original location so it wouldn't stain the carpeting. He worked carefully and truly tired to get stains out. There were a few stains from renters that were unknown source that didn't come out completely. I appreciate the natural products and Joe's attention to detail. Will definitely use them again!

We have used Pruitt Carpet Care for the past ten years. Always professional and does a great job. I…read morebelieve owners have changed, but I'm very happy with the work they've done.

I haven't had carpets cleaned in several years, I forgot what color they were Isiaha and his wife…read morecame while I was at work and brought like back into my cream carpets. The price was extremely reasonable. Will definitely be using this service again.

If you want REALLY clean, at a fair price, the Salem Brothers are the ones to call. We have used…read moretheir service several times over the last 7 years, and been happy with the results. Call or text, and they are quick to respond. Always pleasant to deal with. Thank you Sheila

Salem Brothers Carpet is great! I use them every year for annual cleaning. They are courteous and…read moreprofessional and priced well. They give great attention to detail and treat me and my house with respect. Way better than big national franchises when it comes to value and accountability. I highly recommend.