If I could give 0 stars I would, absolutely disgustih rubbish service absolutely stupid company. I have beeb a member since 2015 I recently made my partner join, I cancelled my membership because I am pregnant. I cancelled my direct debit, just as it states on their terms and conditions that to cancel, just cancel direct debit. My partners and my membership payment is coming out of the same account and because I cancelled my membership they took more out of my partners card. I emailed them complaining about this they told me to ignore the emails and nothing will be debited, they told me not to worry about it and then I got emails again and I ignore this only to find out the account has been debited £38.99 althought they said will only debit £18.99 for one membership account. Absolutely liars! I emailed them and they said cannot do anything about it. THIEVES DO NOT BECOME A MEMBERSHIP WITH PUREGYM, MY PARTNER WILL BE CANCELLING. ALSO GETTING RUDE EMAILS BACK FROM THE CUSTOMER SERVICE EMAIL. RUBBISH SERVICE DO NOT JOIN! DO NOT JOIN! THIEVES CANNOT BE TRUSTED WITH CARD DETAILS AND RUDE SERVICE TO SOMEONE WHO HAS BEEN A LOYAL CUSTOMER WITH THEM SINCE THE PAST read more