When I moved to Delaware I needed a place that sold live feeder mice for my ball python. I went to…read moreall the pet stores nearby and I found this website online. I called in and Mike was nice enough to order a mouse for me! Total life saver!

If I could give this a zero I would. This store is extremely stuffy and hot. They only have like…read moreone shelf of fish stuff. Also some of the fish in tanks were dead. This place is terrible I will be sticking to my Walmart or Petsmart thank you very much.

Everything went well. Awesome place. Very helpful pleasant informative selection of fish and…read moreaccessories was way beyond amazing. Worth the visit.

Staff is very knowledgeable. All my questions were answered, and staff were very friendly. The…read morestore is very clean, and the tanks well maintained. There is a huge selection of fish and supplies. The fish I purchased are very healthy and active. Prices are a little high, but you get what you pay for. Other "chain" pet stores may be cheaper, but they often sell sick fish. The employees here take very good care of their fish, and ensure they are healthy. I would highly recommend to friends and family.

Great store with special variety. Person I spoke with on phone was friendly and helpful…read moreSheri L Retired RN

From the owner: Yarn & Bone Pet Supply Company has the largest selection of raw diets in Dover, DE with a strong…read moreemphasis on holistic natural care. Homeopathic and herbal remedies. Strong expertise in both dogs and cats. Special emphasis on nutritional support. You will only find the best in customer service and pet care at Yarn & Bone Pet Supply Company. All of our pet experts are here to help you and your pets in every way we can. Types of Pets Yarn & Bone Pet Supply Company Carries Food and Supplies for: Dogs - Cats Pet Services We Offer: Self Service Dog Wash - Nutritional Counseling - Bakery - Local Delivery - Pet Adoptions Service Areas: Dover - DE

I didn't buy anything here, but the employees were very friendly and offered to help me find…read moreanything I needed. They had a good selection of toys and treats, dog collars, pet food for a variety of animals, and pretty much anything else you'd need for a dog, cat, rabbit, hamster, duck, etc. The store is well-organized and they have cute magnets/decorations too!

Service, selection, and a lot of choice! WOW! I often saw this business in the Clippers magazine…read moreand wondered, main street of Camden? There is a main street of Camden? I had no idea. On the day we had a mother of weather day, I went. WHOA. From the outside looks like a typical corner store. Walk inside you and find varieties of healthy food for cats and dogs you never knew existed. Way cool dispensers for your pets to help them slow down, educational/positive toys for activating their brain, treats and TONS of everything. Here's the perks, you provide your phone number and for each dollar spent you get a lot of points towards other items when you return. They provided me two samples of dog food to try that seem crazy healthy (see images) and they offered a lot of details on bonus offers. I love the fact that there are tubs in the back you can wash your dogs THERE with supplied shampoo and items for $9.00 and the stainless tubs are awesome. That is a GREAT offer. The grooming services are NOT unreasonable at ALL and the feel inside the store is one of being at home - which you want with any pet. LOVE this find on a dismal winter day, it made all much much more positive!

I had an appointment for my dog and he genetically has bad teeth. I asked that he doesn't get teeth…read morebrushed because his mouth is sensitive and he has to get another surgery. So they waited until I showed up to look at his bad teeth and tell me they couldnt bathe him. I asked if they could at least cut his nails because they were long and they refused. Meanwhile, they've cut his nails and bathed him numerous times before while hes always had this dental issue.

Terrible experience and complete lack of professional management.I have been a loyal client of this…read moreDover location for two years, but it has gone completely downhill. It appears to be under new management, and I did not recognize any of the groomers.I booked a full haircut for my dog, which was explicitly confirmed when I checked him in at 8:00 AM. An hour and a half later (9:30 AM), I received a call claiming they could only do a bath and a trim. When I spoke to the manager, they insisted no one was available for a full cut and falsely claimed I had only booked a trim--which they could not even prove or confirm in their system.I picked my dog up 30 minutes later, and he looked exactly the same as when I dropped him off. He received a bath, but he was absolutely NOT trimmed or cut. Charging me $63 for a completely unfulfilled service is unacceptable. The manager completely failed to remedy the situation or take accountability for their scheduling error. This location is now highly unorganized and unprofessional. I will definitely NOT recommend them.

Drove many many miles to the nearest Petco, for specifically advertised buy three get one guppies,…read moreand they had none here and they Don't provide an alternative. Now I know why all the one star reviews of this place. Many signs all over the freshwater tanks advertising this. See my pic.

This is the second month that I needed to go to the groomer to get someone to come to the…read moreregister!! I waited for over ten minutes. The line had nine people behind me when the SAME girl as last month came out to wait on us!! They really need to talk to this girl. I like Petco as they sell Ollie which my dog loves but I might need to start buying something else if this happens again. You can't even find her on the FLOOR

Aston store never has prices marked, gotta ask rotating cashiers who don't know, make up prices at…read morecounter and makes huge mistakes!!

My husband and I have been loyal customers of Concord Pet since we got our first dogs in 2002. Over…read morethe course of the last two decades we have given a home to 17 dogs and eight cats. We currently have two puppies, a year old, an older dog, and three cats. Concord Pet has been our go-to place for all things related to our dogs and cats. We have spent thousands of dollars, first at the now-closed store on route 213 in Elkton, and then the Middletown store (approximately the past 12 years). We were well-known to the manager, past and present, given the volume of food we buy. Our standard brand for dogs and cats has been Grandma Mae's Country Naturals, grain free, large bags for dogs, approximatey $75/bag. The last two bags we purchased were in July, during their sale. Our practice is to empty the bag into a clean, closed container so that it stays fresh ,and to discard the manufacturer's bag. As we were feeding the second bag of whitefish kibble to our dogs, I noticed they were uninterested in it. I tried other toppings over a few days to entice them to eat. Nothing got them interested. It occurred to me that the kibble was spoiled. On 8/4 I brought the food back to the store. Heather, the manager and two other associates were there. They told me I could not return the food without the bag as they would not receive any credit from the manufacturer without the bag. I explained my situation and that in the 20+ years of being a customer, this was the first return I needed to make. They said they could do nothing without the bag. I asked if a store credit or other consideration could be made for a long-standing customer. They laughed at me and said there was nothing to be done without the bag. (Each bag is scanned upon purchased and entered into their system for discount after a certain number of purchases, so in my way of looking at this, all they needed to do was to look up our account, see the whitefish bag that was purchased during their sale and they would have the barcode scan then needed, but this was not done.) On 8/9 I reached out to the website's customer service and said I had a customer experience I'd like to discuss. I asked to be in touch with the reginal manager of the Delaware stores. On 8/11 I received a response from Kristine in Customer Service that she shared my email with the store manager and the next level up and I would receive a response from one of them. (I was not interested in speaking to the Middletown store manager, as she was the lead person with whom I had the interaction.) On 8/16 when I had not received a respons by either the Middletown store manager or the next level up, I reached out again to Kristine. I received two responses from Customer Service, one from Kristine, who said I should call the Corporate Office, as they handle customer complaints (different from her first response that I would be contacted), and another response from Christina saying that the senior leaders were out of the office and to "rest assured" I would be contacted. When I had no response by Friday, 8/25, I decided to call the Corporate Offices and spoke to Michelle, who said she fields calls for the owners. She very carefully asked questions, agreed that my experience was not a good one and said that she would speak to the owners, and that I would hear from her directly the following Monday, 8/28, even if it was to say that she had not been in touch with owners and had nothing to report. She repeated this several times. Today is Wednesday, 8/30 and still I have no response. I am amazed that 1. I had to go through so much trouble for one bad bag of dog food with a 21- year track record of substantial spending in this chain and 2. I got conflicting messages despite multiple touch points on my part. My husband and I try to buy local, whenever possible, as he was once a small business owner, and we know how much it means to do business with a local business instead of a web-based company. Given my experience, I will be reconsidering.

I love this place! I'm an avid online shopper and this place consistently has better prices than…read moreanywhere else. They kind of have a little bit of everything...not a ton, so they run out of certain popular stuff a lot. They get their freight on Friday, so your beat bet is a Friday afternoon. It does get a little deserted in there sometimes, so you might find the cashier straightening up the clothes or seasonal stuff up front...

This is an interesting place. You can buy a toy for your kid, some pants, and a chainsaw, all in…read morethe same trip. The service here is actually very good, and the store manager (can't remember his name, but he kind of looks like Mark Messier) is super helpful. I bought a generator there, and was too stupid to know how to start it properly. I had to return to the store twice for him to show me how to do it. He was super patient, and while he must have gone inside both times and laughed his ass off with the employees about what a complete dip shit I was, he never treated me like I was stupid. :)

Four years spent investigated each bully company worldwide to ensure that we made our purchases…read morefrom the best in the WORLD. After my many years of independent investigations landed me on Manmade Kennels, a Seasoned Veteran in my field of expertise of how kennels work. Manmade kennels gained my attention. My visits with them were very impressionable Mr. Edward and Sarah Perez are genuine people with all their acquisitions, business, customers, and extended family. We have stamps this company, We have a few bullies from them and when the times comes to acquisition another one we will be in contact. /Lisa Marie Adams

Manmade Kennels was not only there for me to get a family member from them but I feel like I have…read morebecome part of the manmade family as well. They've always answered any questions I had and are more than willing to help anyone in the dog world even if you didn't purchase a dog from them. Their knowledge is more than most vets I've spoke to and bottom line, these are all great people.