He claims on Yelp to be "fully licensed," yet, looking up the name of his company, as well as the…read morename Brandon Retlik on the State Contractors Licensing Board website, I can't seem to find a license for him or his company. I don't see any actual license number on his advertising either, which appears to be required, if one is actually "licensed." The possible lack of contractors license makes sense now though, as he took over $1200 from us up front to perform a $2400 job, charging us 50% of the cost of the entire job up front, but we now know after talking to our friend, who is also an attorney, that this is illegal in California (violation of B&P 7159.5-a Misdemeanor). Regardless, even if he is actually licensed, and is taking more than 10% of the cost of the job up-front, knowing he can't legally do such, makes his conduct really shady. After taking our $1200 up front and scheduling to install our permanent lights, he no-showed several times to our confirmed appts, always full of excuses when we reached out to him to find out why he no-showed (many other reviewers here talk about no-shows with him as well). Excuses consisted of, "I got asked to help at the Clovis parade" and "I'm in Riverdale on job," when he was scheduled to be on our job instead. Yet, he never reached out to tell us he couldn't make the appt or to reschedule, he'd just no-show and we'd have to follow-up with him to find out what happened. After several rounds of that, we had to eventually hire someone else to complete the actual work we paid Brandon to do. Brandon initially agreed to refund us the money, due to his repetitive and complete failure to perform any of the work as agreed. He initially stated he would reverse the $1200 debit card charge. Of course, like all his other lies, he never reversed the charges. After confronting him on such, he then agreed to drop a check off to us for $1200 instead, which he again never followed through with after making several commitments to do so (we have all the texts proving such). Now, he's just flat-out non-responsive to any calls or texts we make to him, so, we figured it was time for a review so others know exactly how this guy treated us and can make an informed decision when considering hiring him for any work. Apparently he thinks we're just going to allow him to literally steal $1200 from us, which if other reviews are true, he's done similar things to other Yelp reviewers as well. Unfortunately, due to his now complete non-responsiveness and total failure to return our $1200, it looks like our only recourse left per the attorney we know, is to go the route of filing an official complaint with the CA Contractor Licensing Board next week, as well as filing a civil legal claim (Letter of Demand already sent). Based upon prior reviews, given the fact, he has apparently taken other people's money as well and then not performed the work for up front payments, would seem to potentially establish a pattern of deception by: 1. Charging more up front than the law allows (50% vs a max of 10%); and 2. taking money from consumers and then not performing the work. So, we're going to meet with law enforcement as well to see if anything else can be done about him taking our money and running with it. Luckily, we have EVERYTHING well documented very clearly in writing with him, so, proving all of the above legally in court and with the CSLB, will not be difficult whatsoever. The takeaway: based upon our experience with this guy taking our money up front and then vanishing, we clearly don't recommend his services, but, hopefully the wheels of justice will catch up with him, as it appears he's taken advantage of other people as well based upon other online reviews, as well as an unanswered BBB complaint from 2023 (easy to view online). We clearly aren't the first victim he's taken money from and then disappeared. Wish we would have read all the Yelp reviews first, as well as the BBB complaint, prior to hiring him. Lesson learned the hard way on this one!

Well, we used them a couple of times since, and things had been great. Then, a little while ago I…read morecalled and scheduled a cleaning for this last Saturday, at 9am. I had other things going on, but made sure I was back home and available for when they arrived. At 9:30 I called to double check that they were still coming. The person I spoke with was perplexed, asked for my address, and then said they'd call me right back. I'm willing to forgive a forgotten appointment, I'm a forgetful person myself. But I never heard back. Sadly, we will be looking for a new solar cleaning service.