My experience with PDR was very positive. I had to renovate…read morethe whole house (total loss) after a fire. Given the size of the project and that tenants, insurance companies, contractors and subcontractors were involved, I adjusted my expectations in terms of staying on schedule and PDR certainly lived up to them. Jeff Goldman, Owner, explained to me the entire process in the early stages, answered with details every question and promised only things that he could hold. He also worked closely with the insurance company adjuster about assessing the damage, something I greatly appreciated. Pam Aversano, cotents division manager, and her team did a very professional work with cleaning and taking care of the house content and moving it out. Pam was very supportive and responded to every request. She managed this complex and emotional process exceptionally. John Bannister was the project manager. He did an amazing job. He was in constant contact with me, updating about the progress of the project, suggested ideas for the renovation that I have not thought of and find the places to save me money, he made every effort to complete all phases in time. He had the patience for every question and always fit his schedule to mine. John made sure to complete everything in accordance with my request and to my complete satisfaction. His knowledge, experience and personality have contributed a lot to the success of the project and it was great to work with him. Bottom line - The results are better than expected and I'll call PDR again and recommend them without hesitation!

I suffered water and smoke damage to an offsite storage unit - due to fire elsewhere in the…read morebuilding. Jeff Goldman of PDR implied that PDR was an approved vendor for my insurance company. That turned out to be not true. On March 25, 2021 I executed an authorization (not a contract) for Paul Davis to negotiate with insurance, and to remove the remainder of property and inventory it for valuation purposes. The move was completed on March 30. Over the following three weeks there was back and forth communication with my Insurance Adjuster, and Shelli Thompson of Paul Davis Restoration, mostly about inventory and valuation. The adjuster said she needed: Book Titles, authors, publishers, editions, and ISBN#. All I got was more pictures, sometimes of a hardback book front with no visible printing whatsoever! When I protested the lack of inventory, Paul Davis sent my insurance a bill for over $6500, (which I never saw), and told me verbally though the adjuster that Paul Davis would not release our contents until they were paid in full. Shortly thereafter, Paul Davis sent a revised bill for $2,985.65 which did not cover cleaning, since Paul Davis now wanted out of the situation. Since I could not find a willing attorney in a timely manner, I relented and paid the ransom. When I got my property back, I discovered they had failed even to photograph several boxes of heavily damaged property. They charged $137 for a day of moving van when it took them less than one hour to move the contents. They charged $3-$4 each for boxes and only filled them half full. They removed phonograph records from sleeves, and unceremoniously tossed them into boxes en masse, possibly damaging the records further. Over $2,400 to take a bunch of useless pictures! IMHO, these people are con artists and scammers. Proceed at your own risk!

We called Rainbow International for a mold remediation estimate and received an appointment a few…read morehours later. Steve was on-time and very professional. After reviewing our issues he determined that his company wasn't what we needed for the job. He walked me through some DIY options and gave me a list of local service providers that were more appropriate for the mold issue at our property. Going into this I was very overwhelmed and Steve helped me come up with a plan that seems manageable for our budget and time. Not every company would have taken the time to listen to the problem and consider the customer's needs. He did both and I am extremely grateful. If we ever have an emergency situation that requires full restoration services, Rainbow International will be the first place we call and recommend to others! Thank you Steve and Katie (via phone) for your assistance today.

We had a mold issue that was covered up by a poor tile installation for years. Rainbow came in and…read moretook care of the problem quickly and professionally. We were very happy with the service they provided.

Needed a sewer line cleaned out. Adam cleaned it out the same day. Service was great and I felt…read moreprice was competitive with everyone else.

Good service and quality. Arrived promptly. Caught a dripping line, which was appreciated…read more However, as of Dec 15, 2025 it seemed very expensive to pay $388 to replace three one-way valves under the kitchen sink... Only 3 out of 5 stars because of the price.

The only carpet cleaners we could find in the Lawrence area who were willing to come out on short…read morenotice on a Sunday. The technician was prompt and extremely good at his job. He was very conscientious about making sure everything was set up properly for the job, gave us a short and accurate explanation of what we could expect, then went to work. Afterwards, he gave us good advice about what to do next and even some free product to use in case the stain recurred. The results were great--I was sure the stain would be permanent, but they got rid of it completely. The final cost was much less than I'd expected. Long story short, they showed up on a Sunday and did the job thoroughly, well, and inexpensively. Very pleased with the results.

Brent came to our home this morning to clean our carpets. He did an outstanding job. I would…read morehighly recommend them for your carpet cleaning. Brent was knowledgable and friendly. Thank you for an outstanding job.

Called them on Saturday and they were able to have someone out by Monday…read more He arrived promptly at the time he said and did a great job! He explained what he was doing and made some recommendations for future. All in all a great experience and I appreciate the good service! Thank you Matt.

Great customer service and best carpet cleaning. Would highly recommend. Service techs were very…read morehelpful. Thanks

Ben and Andy were absolute lifesavers when our sewer backed up into our basement on a holiday…read moreweekend. I was able to get a consultation scheduled right away, and Andy showed up, explained what the cleaning process would entail, and responded promptly when it was time to do the job. Cleanup was fast and efficient, and at a fair price too. Communication was fast, efficient, and helpful- I felt like I was collaborating with a team rather than translating contractor speak. A+, would hire again (though I hope I never have to)!

Ben was very responsive,his partner Andy was at our house just a few days after I reached out to…read morethem. Andy was great, we showed him the issue, and explained what we were needing,He provided detailed information on what he would do to resolve the issue. The price was great, and the scheduling was quick. We will be recommending Ben and Andy to our friends and family.

Dan Chavez provided me with a thorough and professional overview of a mold issue in a studio/office…read morespace that led to a practical plan of action. I recommend him to anyone who face such an issue.

From the owner: 24-Hour Emergency Response available for: Flood Water…read moreExtraction - Basement Drying - Water Damage Restoration - Fire Damage Restoration - Smoke Damage Restoration - Mold Remediation Professional Cleaning Services: Air duct cleaning, commercial & residential carpet cleaning, upholstery & rug cleaning

Initially got scheduled for cleaning/mold remediation for Monday morning. Then called to…read morereschedule for the next day. They didn't show up and when I called to find out, they made excuses and wanted to come out a week later.

We had Servpro come and treat a small mold infected area in our home, Bill and Dakota did the work…read more They were very professional, friendly and thorough in their work. No mess left behind anywhere, and the work was done in a timely basis, I would recommend Servpro to anyone needing their services.

Extremely dissatisfied with service received!! We had a rental home in which a two year tenant has…read morejust moved out. Due to our busy work schedule we decided to hire someone to clean the carpeting. They also offered professional home cleaning so we thought we'd try that as well. My husband spoke with someone from the company who stated they had cleaned and deodorized the carpet. A few days later when two ladies were to come back out and clean the residence, my husband decided to pop in on them. He found one in each bathroom cleaning. Not even a full week afterwards, I visited the residence with a potential renter and was very embarrassed. The home was NOT deodorized; in fact, there was a horrid smell lingering in the air. The two ladies had spent 4.5 hours cleaning the empty house of 3 bedrooms and two baths. Dead flys remained in the window sills. Some windows had not been cleaned. Cobwebs still remained in numerous areas. Floors were only lightly mopped, not scrubbed which left food, mud, etc on the floor. Fixtures were not wiped down, nor were the appliances leaving remnant dirt and food splatter. I could go on but I'm sure you get the picture. Normally, it would take only myself two hours to clean this house. They had a four hour minimum. For 4.5 hours of two ladies time, I expected near perfection and a clean smelling home. Especially at a cost of $450. Never again!! I can hire someone local looking to make a few extra dollars who would do a better job. Save your money and look elsewhere for professional cleaning.

Service Master was AMAZING!! They were excellent to work with and took care of us when a plumbing…read morecompany flooded our kitchen and living room. They made sure we didn't receive a bill and assured us they would work with the plumbing company. Their office staff and technicians all deserve a 5 STAR rating for how well they took care of a new customer! If I need your services again, you definitely have my business!