I'm not a "crystal energy vibes" person but I really like rocks and have a really large collection…read moreof them. This store was a great destination to stop off at! I ended up getting a few towers, some raw specimens, and a little carving of a cat. I've never in my life felt compelled to get a rock carving of anything but it was that cute. The pricing here is very fair. A lot of people think that crystals are supposed to cost three bucks and that's not the case. When you pay a cheap price like that it means you're getting something made out of resin. They only have real items here and they are priced an accordingly. I got four different items and paid $60ish bucks which I was very happy with. I expected at least $80. The service is great. I believe it is a husband and wife that run the place and they are always very kind and knowledge. They are also really good at figuring out whether you're a chatty person or not. I'm not and in general when a retail person is in my ear the whole time I'm in a store it stresses me out. They were cheerful with me but let me browse in peace. There was another customer in there who seemed to LOVE small talk and they picked up on that right away, and gave it to her. I'm always impressed when anyone in a store can read the room like that. When I was there they had their extremely polite child at the register "helping". Normally I wouldn't even notice but I don't think I've ever met a family that had such a polite, well spoken child that young. She literally asked me 12 questions in four minutes but they were all appropriate and it was really kind of fun (even as someone that runs from small talk) to have that interaction. They are doing a great job here on so many levels. Great store, well behaved kid, awesome selection, etc. 6 stars out of five

When I walked in I noticed the vibe was off. Owners of the store kept watching my mom and I while…read morewe were shopping. Which made me feel uncomfortable. As my mom and I made our way to the check out, the girl behind the desk was off putting and rude. Spending time to text instead of helping us. When my mom asked a question she snapped at my mother which was straight disrespectful. I did get a wonderful tarot reading, but the owners daughter kept interrupting and spilling water all over. They did nothing to correct the behavior. Needles to say, never going back.

Amazing people who work there! Such good vibes, super updated and clean. Feel safe coming to this…read moreestablishment even during the pandemic, they even sell some essential needs! Dope art work that the one of the owners sister painted. They are always there to help me! Have been going here for little over a year. Best smoke shop in the North & Southtowns (but this is my fav location)

I ordered my products and was notified by the owner that they were currently out of stock but would…read morebe receiving more in a few days and that he would throw in a few extra packs to make up for the delay and he was a man of his word and sent me a few extra packs. Im a regular customer from this place and i live across the country, the shipping has always been A1. Excellent customer service A+++++

They have a huge selection and great prices. They have a points system so you can earn free stuff,…read moreand every Tuesday they offer double points. Everyone that has waited on me has been very helpful and very kind. Prices are fair as well.

This place is AMAZING.... I believe that man that took care of me was named CJ. He has this huge…read moresmile and a big beard! He knows his stuff.... Coming into this store I was considered in the E-cig world a "amateur" and left feeling like a pro. Great service... Will be back next time I'm in town....

Came here for some gummies and had a problem with how our card was charged (didn't realize the high…read moreny state fees) I wanted a refund which wasn't allowed and the guys took it out of their own wallet after I stressed about it. They were super chill and understanding. Highly recommend this place, the staff are really genuine.

Business was over rated, weed price was outrageous, and the customer service was terrible and just…read moreplain dry

I just moved to the neighborhood with my boyfriend and we decided to stop in here late one night…read morebecause it was one of the only places still open. Boy are we glad we did! The service here is unmatched and the prices are uncomparable to anywhere else in the city. The people who helped us (the owner it seemed like) was incredibly friendly and we will definitely be back for all of our smoking needs! Don't bother going to any of the other overpriced smoke shops in the city...this should be your go-to.

Really enjoyed my chat with Dave today. Easy to tell that he appreciates the culture and value of…read moremaking a connection with his customers. I purchased a few CBD products curated for pets. He provided a lot of insight on flavors, companies he has visited at trade shows and friendly unrelated banter. Certainly my local recommendation for Western New York vape customers.

I shop at Cloud 9 Smokes & Vapors exclusively for e-liquid 'juice.' They have a pretty good…read moreselection of flavors, and they have a deal where if you buy 2 bottles instead of 1 bottle: you get a discount. I like the fun 'cloud' decor that hangs down from the ceiling, it is cute. Staff is always friendly and helpful. It'd be cool if they had an inventory of their flavors available online; it'd be nice to read up on the flavors ahead of time so that I could head to the store with a few choices in mind. I wish they sold SMOK brand replacement coils, the 0.15mhm size that comes in a 5-pack. They're getting harder & harder to find online, and I suspect that a business may have more opportunities to order them than an individual would, sort of how hair salons can easily bulk-order designer shampoo but a customer would not be able to direct from the manufacturer.

Popped in here because my usual shop was closed and I needed a new mod. First, the guy working was…read moresuper friendly and seemed knowledgeable, hence the 2 stars. However, the kit I bought was crazy overpriced in comparison to how much it is literally everywhere else I've gone (just an observation, I still bought it and didn't complain...in person ), and last but certainly not least.....in the midst of a pandemic, it would seem appropriate to me that the staff wear a mask over both their mouth AND their nose, no? Made me super uncomfortable- entire nose was uncovered like that mask was doing anything at all. Unfortunately even in a tough spot, I probably won't be back here.

Great local candle store abd family owned. Once in a while you will see their corgis walk around…read more The candles are made with soy i think, but when they burn we do not have any issues of sneezing or burning eyes. As we do with other candles. They are soothing to we enjoy them at home. They create scents for each season. They even had Josh Allen and a Bills mafia candle in the fall. They are so awesome and grateful for your business. You will have to go to their store to experience it for yourself.

So today I went to go visit cali plugs , First time going there you go inside. You are greeted…read morewith security that will take your ID and log it in there computer system idk why ?? So as a first time customer they give you a discount. , you look around very colorful with all the different items they sale on the wall I grab me a lemon slush and the cloud 9 open up the package at home , the product had no smell , you pick it up it almost disintegrated because it was so dry, it was the worse it definitely wasn't the lemon slush i had before 3/10 . Cloud nine almost look the same dry brown harsh to smoke definitely not the backpack boys. For the amount of money spend for 2 8th of garbage I rather have gotten something good I highly disappointed !!!!

I Got two dope glass pieces from here, they are super pretty and work amazing. Everyone who works…read morehere is incredibly helpful and answer any questions you have. Definitely recommend this place