This is a cute store in a very cute historic walkable part of town near some shops and restaurants…read morewith free parking. We came inside bc my friend and I love to find unique crystals - they have some lovely ones here in great quality and shape and size and a large and vast selection. I found some unique pieces I actually haven't seen anywhere else. A bit pricey but perhaps they're super rare (think $500). No one spoke to us while inside at all - or came out from the back. It left us to browse in peace but also felt weird since we sort'of saw them but never interacted during the 10 or so minutes we were inside walking around. Worth a browse for sure if you're already in town!

I was greeted by two very sweet shop cats, which I think is an excellent way to begin a store…read morevisit. Fun things to see, interesting variety, plenty of books, lots of tarot decks. Good prices on meditation candles and witchy bumper stickers (look up near the ceiling to see them all, and they are located in a box near the register to pick out your favorites). Store is well-lit, owner is friendly. This doesn't have the super chill vibe that some other metaphysical shops have but it's nice and I would totally go back, especially for the candles.

This is one of the best shops in my opinion! The people who work there are so kind! Their cat…read more(Smokey) is such a sweetheart. And their prices are reasonable! I love coming here. If you are near here I recommend! Even if you aren't a witch you'll find something you like!

Love this place! They have an awesome selection of crystals and neat rocks, lots of tarot decks…read moreand books, good variety of colors and sizes for candles, and so much more. There are beautiful locally-made wall hangings and jewelry, a rack of clothing with some lovely flowy skirts, and always something new to discover. They offer tea when you come in to let you know it's a comfortable space to hang out and browse. Calming vibes, friendly owner, and very reasonable prices.

Love the vibe here! This is a great place to find beautiful rocks, tarot decks, books, statues,…read morejewelry, witchy stuff, and more. Owner/staff are super friendly.

BEWARE! It's all transactional, under the guise of "Healing", "Community", "Love" -- I always…read moreleave feeling sick to my stomach, sick to my heart -- their fear, control agenda and psychic imbalances, while hyperbolically surrounded by popular crystals, books, chaxi and the usual suspects at these genre shops. It's a true, double edge sword, so keep yourself protected, buy your product and leave! It's the typical group of Healers who NEED Healing... very unpredictable! They often complain about the business, or their own drama, and very exclusive, acting like they care about you, but it's a facade, always shifting into a cold state.. business as usual... lack of feminine embodiment, feminine receptivity and energy, rather tons of projected unresolve... trying to make a buck and save the world, but only if you pay them. A very unhealthy gang! The physical shop itself isn't a complete washout, and if you're lucky, treasures will reveal, but the people themselves are 99% of the time, a disappointment, a theatrical act. Another failed attempt at good intentions paving the road to hell. After allowing them one million opportunities to be accountable, there's no hope. I always feel dismissed, redirected and treated as an outsider. Go to Past & Present, way more authentic, open and safe to be oneself. Stay True!

What a adorable shop this is! I stumbled upon it when I stopped in for some lunch next door at Dog…read moreEars. I can't believe it took me so long to notice this shop but I'm so glad I finally did! It is filled with mystical items and something for everyone. There was a beautiful selection of crystals, jewelry, cards, candles, etc. There is a lot of different stuff here to look at so you could really spend some time in here. The owner was really nice as well. I am looking forward to stopping back in when I need a gift.

As a newcomer to the world of coins, from day one, the service I've received at H.B.R. has been…read morenothing short of FANTASTIC. Harold, Larry, Robin & Michael (especially) has shared in my enthusiasm and answered many questions I've given them, with insight, patience and understanding. I've come to meet several others in the area who have said the exact same thing; that H.B.R. is truly the BEST coin shop in Western New York. The prices are extremely reasonable, fair and in many cases, a great value compared to what you'll find online or at other shops. I'm truly fortunate to have found a "home" in H.B.R. and will continue to give them my business exclusively!

Everything went very well I was referred to them by a friend, and I had a good amount of Silver to…read moreturn in. There were 3 Gentlemen. Daryl, another fella sorry forgot his name and Harold the father / owner of the company. All three were fantastic, very honest and helpful. We did our transaction, and I received a fairly Large Check. I left the store and did deposit my check into the bank. then a day or two after that I went in for a major 4.5 Hour surgery on my back. spent a week in the hospital and when I got home from hospital, check was still not in the bank. The bank screwed up, and the check never got deposited and the bank knew their system screwed up. Unfortunately for me the Bank requested that I ask H.B Rice for another check. This is where everything fell apart. Once I started to deal with Harolds daughter (Who i feel sorry for Dad because he is turning the Business over to her and she is just terrible with people. I hope Harolds hard work after all these years doesn't go down the drain when she takes it over. She already feels empowered and above others. SO, i am now in a recliner and I have a back brace on and could barely walk across the floor without special equipment, and it still was almost impossible. I explained to her my situation and believe me it went in one ear and out the other. No Mercy, kindness or empathy from ROBIN. I'm telling you this is NOT a kind or caring person! I called and needed to speak with ROBIN because she was the person who wrote the checks. As always and I mean every single time she will answer the phone and tell you she has like 12 eyes staring at her and she is VERY BUSY! Throughout this ordeal I called to speak with her like 3 maybe 4 times and I kid you not She is always in a hurry. She has a wonderful way of making you feel like your really getting in the way of her success and she has 2.3 Seconds for you to explain your problem. I explained it to her and she immeaditly went right to "Oh No , I can not do that. I would need the check that she gave me in order to write another check. I asked her why she can't do a stop payment on that check that I no longer have because it was deposited in the bank and the next day it was taken out due to a problem with the bank. She was very insistent that I go to the bank and make them find the check so that I can return it. I told her the bank can print a copy of the check, but they would not be able to produce the original check. ROBIN it must be the original. Each time I called she went into her extremely busy and likes to display herself as important. I would suggest they move her much further back into a different room because the poor thing always has 6 to 18 eyeballs on her as she is speaking on the phone. Anyways Harold stepped in and went to the bank where they told him he can stop payment on the check and write another check. No Problem. They knew I didn't cash it (Or no one has) because the large sum of money was still in HB Rice account. They mailed me the check because i was in pain and trying to heal from surgery. Thank you Harold. I must say that my favorite part dealing with ROBIN was when she told me that she has gone way above and beyond for me. And she said you're going to have to take it up with the bank. I'm thinking are you kidding me. You see the money is in your account and I have NOT been paid yet (Banks Fault) but I said so what do you want me to do. Bank cannot do anything without another check. She refused and hung up on me. I called back and she would not answer my call. Like wow, I had one chance to deposit this check without failure and now she basically says oh well we are keeping the money. Of course, I am going to say we might have to go to court. like she had no idea what was going on. And she sounded like she held all the power, and she believed I would just whimper down and forget the well over $10,000. That is what I was dealing with. it's incredible. I could not believe what she was saying. I kid you not. She left me no choice what else can I do; other than we will have to go to court and then she lost it completely. She leaves me no other option Like Ok I guess I will forget about it. She is just completely unreasonable. I had a business for 37 years and employed 11 employees. The future does not look good for H B Rice. Maybe if they can convince her to stay away from people, I mean don't answer a phone, probably not even an email. Anyways I got the check, and it deposited I called to let her know it was all good and I was set. This was a day later, and she still wasn't taking my call. thank God Harold (A man with a brain) stepped in. Otherwise, there is NO DOUBT in my mind we would be going to court and Harold, and the other employees don't deserve that. Please call HB Rice and ask for ROBIN. she will tell you she is very busy and then she will provide the #of eyes that are placed upon her. Poor thing. Sorry Harold You built a beautiful biz. Convince her to go elsewhere! Dan .

A lot of search results showed up when I was searching for crystal shops, but this place is…read morespecifically calling me even it was far from home and it did not disappoint. The place is calming and welcoming the moment we walked in. The lady who assisted me is friendly, and knowledgeable. She takes time in explaining and helpful with finding what you want and what's good for you. Everyone in there have an infectious positive aura that will lift up your mood if you're feeling stressed. Plus you get to pet their friendly and calm dog. Besides from the huge selections of crystals, and jewelry, they also sell books, garden things, statues, and more. They also offer classes and held events. Plenty of parking. I will be back!

They are patient and informative to make sure you have good information and make a decision based…read moreon your needs and desires. They have so many crystals and stones!! You must see it to appreciate it.

Not worth the stop in my opinion, extremely unenthusiastic staff that seemed uninterested in…read morecustomers. Despite the photos you have about 5 feet you can walk before there's a couch blocking the remainder of the store.

Checked several places and they pay the highest price for gold in the area. Friendly too. Will…read moredefinitely use them again.

I was in the market for the perfect ring, the one, that when you looked at it, you knew…read more It was THE one! Ken had started showing me rings as I was browsing and not really seeing what I wanted and then he said "Wait a minute! I know what you are looking for!" And boy was he right! He showed me THE one! Not only was it perfect, but he went above and beyond to have it sized just for me, and had it cleaned to look like it was brand new! Now I will be going back for more after being made to feel so special, the selection is amazing and there is more I want. Thank You for an AMAZING experience!

Very positive experience. Friendly and helpful staff. Clean and organized store and tons to choose…read morefrom. Fair prices as well. I recommend going there.