We would like to thank you so much for making sure that our vision came to life, we couldn't have…read moredone it without you. You helped us pull off our dream wedding and you took care of our family and friends. You were amazing every step of the way! Thank you for being readily available and willing to step in at any given moment to assist. Again, we thank you so much for being a part of the process! We will pass your information along to all of our friends.

I am writing this review as an experienced traveler. I have lived in 7 different countries,…read moretraveled to over 30 and am on my fifth passport. I begin with this because in all my traveling I have never used a travel agent or saw the benefit. I met Michele a few years ago and instantly liked her. She is one of those people with amazing energy. So when it was time to book my honeymoon, even though I knew where I wanted to go and stay, I decided to ask Michele to handle the booking and all the details for me. This was at least one thing I didn't have to think or worry about. As it turned out, it was the best decision that I have made in a very long time. The month before the wedding was my busiest of my working career. Added to that, the last minute details of the wedding and the wedding itself. My life was crazy insane but I knew that I would be able to relax on my honeymoon which was scheduled 2 days after my wedding. Here's where it gets good... The day after the wedding it was time to check in to our flights. I got my passport out to put in the details and the expiration date. I kept looking at it and it wasn't making sense to me...then reality hit.. My passport had expired the day before. I couldn't believe it.. How did this happen to me? I know better.. I'm experienced.. I always check, double check and triple check.. But this time, I hadn't because I was more concerned with getting my finance his first passport. I never thought to look at mine. My dream honeymoon was lost... along with all the money I spent to book it. After my screaming, crying and subsequent panic attack.. I started to think. I thought.. ok.. I have a travel agent.. I have heard Michele tell stories about people who this has happened to... So I texted her and said, "Hi Michele... It's amateur hour at my house at the moment... you will never believe this, but my passport has expired and I am melting down"... She instantly texted me back and told me to calm down and that she was on it. About an hour later, she got back to me and said this is the plan... "I have contacted the hotels and the transfer companies. We are all set. They have agreed to push your check in date back a day and we will be able to change the flights. Tomorrow, get up at the crack of dawn and go to the emergency passport office and get a new passport. Long story short.. I did this, got my passport and left the next day. Through this whole sage, Michele was kind and patient and constantly reassured me that everything would be fine even though I thought all was lost. If it wasn't for her, her experience and guidance, I do believe all would have been lost. It was so incredible to know that I had someone to turn to. I also truly believe that the hotels would not have been so agreeable with me directly. But because she is an agent, they want to make sure that they are helpful when they can be. This whole experience has shown me the "TRUE VALUE" of a travel agent. I was able to go on my dream honeymoon that didn't disappoint. Unbeknownst to me, Michele, had one more surprise. When we checked into our room at JADE MOUNTAIN, ST. LUCIA~ which I had been waiting to see for 10 years, we were given an upgrade.. but not any upgrade...They gave us the best room in the entire hotel..(ps.. I have never been giving an upgrade) ....and Never did I think in a million years, I ever would be staying in this room.. I laughed and cried, at the same time. My dream literally came true. It wasn't until I got back and found out that Michele on one of her many travels, had met the owner of this hotel, spoke to her about us and asked her in her sweet Michele way, if there was anything they could do for us, it would be greatly appreciated. Well.. they came through and in the most amazing way. I want to thank Michele for making this all possible. I get emotional thinking about it. She gave me the experience of a lifetime and gave me my dream honeymoon. If it wasn't for her, I don't think my honeymoon even would have happened. Thank you from the bottom of my heart. I am now a total convert. She will be handling all my travel in the future. Michele.. I hope you're ready! :-) x Erin.