This is the best dental office I have ever been to. They go far and beyond to make sure you are…read morelooked after. All the dentist are top notch and the ladies at the front desk are awesome! Always a follow-up after any procedure and willing to make things work when needed. keep it up folks!

I went to Smile Dentistry to have my wisdom teeth removed, as everywhere else had huge waitlists…read moreand/or was not sedating. This is not my regular dentist. In terms of the procedure, I have no concerns. However, their billing practices are unlike anything I have ever encountered from a dental office. I have been a patient of several dentists in my life, and never have I been asked to: 1. Pay a $30 fee for a predetermination from my benefits 2. Pay upfront any charges that they feel my benefits will not cover (despite them saying they will cover it on the pre determination) 3. Unorganized, and lack of communication. They are also about 10-20% more than the average dentist, due to their 'upscale' office which is unnecessary. I dont need you do have a DSLR and take a photo of me to keep my face on file, thanks. I'd rather pay less fees than to go a fancy dental office. I will not be returning to this dentist, and will continue with my regular dentist for all future appointments.

Dr. Dhaval Admar and his team is amazing ! Made me feel at ease the moment I walked in , highly…read morerecommended !

From the owner: Empire Dental in Kamloops, BC, is led by Dr. Dhaval Admar alongside an experienced team of general…read moredentists, registered dental hygienists, and clinical assistants. Our hygienists provide detailed preventive care, while our doctors utilize advanced 3D scanning and laser technology for patient treatment.

Dr. Li took over the practice from my prior dentist. I am absolutely thrilled w Dr. Li. I recently…read moredeveloped an abcess that required extraction and an implant (with an oral surgeon) and during a particularly difficult part of that process Dr. Li texted me, called me and offered to come in ON THE WEEKEND to see me to make sure I was ok. He explained all my options and sent an urgent request for intervention. He is completely patient centered (so rare in my experience) and I would highly recommend this dentist. I have always felt competent supported and immediately responded to by Trish, the receptionist.

Saw doctor Li, and his receptionist Trish was extremely rude. We got charged 270$ 2 weeks later,…read morefor what was supposed to be a consultation and they did xrays that were not covered by FNHA/Status without asking/telling me. I called back to question why we got the charge and was called honey and sweetheart in a very condescending tone and then told I should just go to a different dentist when I mentioned I sought legal help to understand the situation. I then called her superior who told me that they do everything perfectly and that she has never even read the 5 steps on the FNHA page for accepting it. This clinic is racist and try to gauge money out of you.

I have been a patient at this office for YEARS. I had an appointment for March 10th but on March…read more9th I woke up feeling quite unwell. I called to cancel the appointment and was told there would be a $70 cancellation fee. This is unacceptable. People don't schedule a day to get sick so they can give notice to cancel things. There is no way they would not have been able to get someone else to come in and fill that appointment time. Would they rather that sick people keep their appointments and risk making their own staff and other patients ill? This is not the way to treat patients .

My husband went to this office for a dental emergency while a patient in the hospital; he did not…read morehave a dentist at the time as we recently moved to Kamloops. A bill arrived in the mail so I called and informed them that Dan has insurance coverage and they could submit a claim for the service. They refused as it is their policy to only do that for regular patients. At no time did this dental office attempt to make us their regular patients or provide the "courtesy" of submitting a claim. When I informed them that I could not pay the bill for a couple of months due to a long length of unemployment and that it would be faster for them to submit a claim, they only threatened to send it to collections. The bill is just over $200 - a lot of money for someone who is catching up on many bills. I am shocked that this dentist has no compassion, empathy or desire to gain new patients by offering "courteous service".

Started out with a broken tooth. Quickly offered appt.and tooth out within days. Began a program of…read morerepairs to needy teeth. Staff are curt but polite, dentist is very efficient. Not so much a 'feel good' treatment, as an efficient and effective one. This dentist was willing to consult with me, for free, on what my priorities are, as I cannot afford everything! She was willing to provide care based on what I want. (not every little thing). I think the prices are in the normal range of too much, but I believe the quick and sufficient results are worth the (in)convenience. It is well worth your time to learn to assess your own mouth Needs, and ask for what is really a priority for yourself. Good luck!

Very unprofessional employees at the front desk. Incredibly rude and overbearing. I advise anyone…read moreusing this dental facility to look for other options, as they charge way more than any other dentist in Kamloops.

Great place to go to get your dentures. I'm from out of town and they went out if their way to get…read moremy appointments closer together so I don't have to travel back and forth too much. Very friendly and they make you feel very comfortable

My experience at Legacy Dentures was pleasant,and -pain free ! The professional,and fun staff…read more deliver 100% satisfaction . Cory really cares,and this is evident in the excellent quality of his work. I can finally smile now, after many years.It's great!

This dentist does not pay attention to which patient she is working on, forgets names and what she…read moreis doing mid procedure. Will make excuses and blame you for her shawdy work. I had to come in for multiple procedures, and had work changed without them notifying me on what they were doing. The office is very nice, it is too bad her interior design skills outweigh her dental ones.