Knee scope for medial and lateral meniscus tear. Dr Jones…read moreand everyone in the facility provides Best in Class procedures and customer care. Top notch. My knee feels great 7 weeks post procedure. Highly recommended!

I was prescribed physical therapy to help treat a back and neck injury. They did something wrong…read more(pardon a lack of knowing the nomenclature), and now I can't turn my head and am in constant pain. This has been going on for 3 weeks. When I called in to complain (it took 3 calls to get someone to finally answer the phone), the response was essentially "what do you want us to do". After getting injured, I wouldn't trust them to make me a cup of coffee. I am avoiding at all costs, and will be looking at legal options.

This place was easy to find with ample parking near the entrance. I was greeted upon arrival and…read morechecked in promptly; they were not to crowded but, getting their patients in and out in a timely fashion. I waited maybe about 5 minutes before being called to the back for my appointment. Was very nice and polite. She asked all the questions and put everything into my chart. She said Dr. Howarth would be in shortly. I waited about 10/15mins. Dr. Howarth finally came in. He was just as nice as always. We talked about how I was feeling fatigued, the pain in the groin area and the muscle spasms I have at night. We also discussed the physical therapy and how that was going. Let me know to get me some magnesium to help with what I got going on. I'm satisfied with the surgery and everything that has happened so far. So no complaints on my part. I do recommend him to family and friends. I got a chance to see Taneisha on my way out. She's one of the bestest. She made sure durning this process I got to get everything that was needed to help with recovery and healing... All I Can say is his staff "ROCKS"!!! Keep up the good work ladies:-)

I was dangerously close to giving up on people in the medical field after I was assaulted last…read moreyear, but everyone I interacted with, whether in person or over the phone, wanted nothing less than to help me the best they could. Dr. Doner and his Dawson are incredible and helped me get where I need to be. 10 stars. They have everything here: professionals, compassion, empathy, experience.

Dr Alex Simpson, has done all my foot and ankle surgeries since 2017 until this past one on Aug…read more12,21. Dr.Simpson is such a talented surgeon.

Best place in town for orthopedics. These folks have been highly recommended and have been going…read morethere for years. NOTE: They are no longer at this location. They are in Briargate now. Only downside is that due to the demand, some times the waits are lengthy. I would rather wait for good service vice a quick appointment with an available doc.

Dr Jepson is amazing! BUT my appt was with a PA. Apot was for 11am. The day before I was told 11am…read morewasn't available but to come in at 1130. I arrived at 1115 & was told I was LATE for the 11am! I explained. They checked and found out someone made a mistake. No big deal EXCEPT I wasn't seen until 1:05!! I was late for work. Not happy at all about this!!!

My care here has been lovely, well organized, efficient, and most importantly effective. Everyone…read moreis so well trained and professional, wonderful Nurse Practitioners, Doctors, and Physical Therapists. If you have lost function or have any pain...this is the solution to get your life back, especially for older folks...you will be stunned by how good you can feel again!

I've been a patient at Colorado Center of Orthopedic Excellence for years. See Dr.Purcell at the…read moreResearch Office. He has performed two knee replacement surgeries for me. Now looking at shoulder surgery with him. Matt his PA and Katie is MA are very caring. From many of the other reviews I have read from my own experience when I leave a message they usually tell you to give them 24 hours. I have always received great care at Colorado Center of Orthopedic Excellence.

I have never been ripped off so thoroughly since I was mugged in South America than I have with the…read moreColorado Center of Orthopedic Excellence. I have two insurance policies (Blue and Medicare), and I was charged $524 for a 5-minute injection of Cortisone. Stunned by so high a bill for so easy a service (Cortisone is that expensive?), but the lack of service, the lack of telling me what the price of care would be, and taking two insurance cards but only using one just seems like a ripoff. All they could tell me is why I really need surgery, and all they did is hustle me for more money when all I needed in 5 years was a simple cortisone shot in my finger. These folks have all this Olympic stuff all over their waiting rooms (I had plenty of time to look at all of them in the half hour I waited, even coming early), and it looks like they are trying to infer that they provide coverage to Olympic Teams, so they are going to take care of you, too. DO NOT BELEIVE THEM! I would rather get a hot overdose in an alley downtown than to deal with this people--taking advantage of a 70-year-old patient. their help line was totally worthless, and they hung up on me. The worst medical treatment I have received in my short life. You would be best to avoid them. Captain Ahab in Moby Dick had better orthopedic care. --RBauer, Colorado Springs

I have spent hours for 2 days trying to schedule an appointment and no one will answer the main…read morephone number to schedule an appointment. Looks like they have excellent doctors but no staff

I was so disappointed with the people at this place. I broke an ankle and was referred here. After…read morereading the reviews I wanted to give them the benefit of doubt and made it my responsibility to stay on top of them. I called in the morning and they said they were working on my referral but would call me back to set the appointment. I heard nothing for a day and when I called at 4:12 PM asking for guidance (in tears because of the pain) the lady who answered almost laughed and stated "you will have to wait until tomorrow, we are off in 10 minutes." That told me everything I needed to hear. I called around and found a place that would take me the next morning first thing. The lack of compassion and lack of urgency was truly disgusting. I would never recommend a place like this to my worst enemy.

Dr. Jepson is probably a very good surgeon. I'm 1.6 years…read moreout after a knee replacement and wondering why I ever did it. The follow through has been questionable and, whether it's the device he chose or after care, I feel like I'm worse off then before.

He performed surgery for a meniscus tear on my husband and sons knees, and he repaired a torn ACL…read moreon my knee. I thought he was a wonderful surgeon and we were all very happy with our results and the immediate follow up by the doctor. We thought his bed side manner was very professional. I also saw him for an issue with my shoulder but after weighing the pros / cons decided not to do surgery at this time. I have nothing but good things to say about the doctor and the experience and would visit him again if I had future issues.

I wish I could leave negative stars! Dr Huang left a drill bit imbedded in my daughter's hip and…read morefailed to do an x-ray at her follow up appointment. She contacted an attorney and he refused to take responsibility and said he gave her the best care possible. Stay away from him, he is arrogant and full of himself, not to mention a bad, unethical doctor!

The front desk staff is professional, friendly and helpful (Wanda and Natalie). Therapists and the…read morefront desk work hard to help you schedule what works for you. Initially I went to ORA for pelvic floor therapy. Alex is the most knowledgeable therapist I've worked with for that. We then needed to work on my knee and moved on to my hip. Alex has extensive knowledge and experience, which has been very beneficial. I appreciate that we discuss where I am and then a plan for each session before we start.

Their billing is unethical. I went for 3 or 4 appointments after my initial appointment. For the…read morelast two appointments my therapist had another client on the table the whole time while I was instructed to do calf raises and stretches I could easily do at home. I was told after my last session that I could make another appointment if I wanted to. It was very dismissive and then I got a bill for multiple things that never even happened. I think it was just a way to milk the insurance company. This also did nothing for my achilles issues that was causing daily pain and trouble walking. I found a deep tissue massage therapist that worked on glute muscles and hamstrings and calves. This worked. Orthopedic Rehabilitation Associates charged $180 for a ten minute foot rub (manual therapy) and $114 for neuromuscular re-education (which never happened unless it was the calf raises?). This is dishonest billing practices. I'm sure physical therapy is great for some situations, but they should be upfront with you if they think you need another option.

Just finished up back massage after TPI Tyler was PTA. Was…read moreinformative kind caring. Rich was initial PTA for consultation. Also informative kind and caring PT. Donna H

I started treatment at APPT and all was going well until an insurance hiccup occurred. Because I…read moremoved recently, and mistakenly thought that my insurance bills were being paid through autopay, my Medicare insurance lapsed. I was hoping that I could get my insurance reinstated quickly but it has taken a matter of months. I was notified by APPT that I owed them some money which I paid yesterday. The amount I owed was $363. After I paid my bill I inquired how many sessions that was for and was told it was just one session. That seemed excessive to me and, on further inquiry, I learned that it was the "insurance" price. The non-insurance price is $110. When I called back today and spoke to Candy she said that there was nothing that could be done. She'd spoken to her colleague who refused to give me the lower price. It seems to me that they could have made a small concession and given me the lower rate as an act of kindness and good customer service, but they refused. When I told Candy that she'd just lost a patient, as a result of that decision, she didn't seem to care at all.