The boots they sell as waterproof are only waterproof up to 2cm! No I'm not joking. So if you walk…read moreon wet grass, puddles, mud or in the rain you're going to get wet feet. Hey and guess what? The manager "can't give you a refund". Great hiking boots for a dry day trekking up the High Street!

Cheap price and good range of cold weather gear. Good for skiwear. Nice range of accessories for…read moreoutdoor life - some nice presents. Staff friendly and helpful. Look out for their sale items from time to time.

The Nike Factory Store has a large selection of footwear and apparel but the prices don't strike me…read moreas particularly cheap, so to visit and think you might find something you like which you may not have seen before, rather than a bargain is a better way to think of it. In terms of service especially at weekends they have long lines to pay at the tills, it would be better to employ more staff and open more tills.

There are quite a few shops catering for outdoor pursuits in this outlet centre, probably to supply…read morepeople travelling out to Wales, the Cotswolds and the West Country. It's an efficient shop with the camping and outdoors equipment you would expect to find. Being a non professional walker, I tend to use my sports equipment to double up for hiking gear but I dutifully followed my girlfriend at the time round the shop as she picked out a rucksack cover. At least the prices here are reasonable. Some outdoors kit I've seen would probably protect you in a tornado for the prices they charge!

We have received absolutely shocking customer service in this Swindon shop today.my dad bought…read morejacket and he could wear it (he has ocd on clothing cleanliness) as lots of little feathers were coming out of the jacket.went to shop to return it-long story short-both customer assistants who were in a shop refused to refund money.they told me to prof that feather were coming out even if it was lots of them flying around when they were looking at the jacket.still wasn't enough.even if my mom has photos of dads clothing covered in feathers. Rang customer service and the first lady who answered said that the line of jacket my dad bought is known as being faulty!!!!!!!! After lots of talking and explanatios why dad can't wear it finally got the refund. But shop assistant was so rude and horrible. When I tried to show that top is covered in feathers and lots of them seen to be coming out of jacket shop assistant completely ignored me. The most horrible thing was she said "oh,just refund the money so customers will finally leave the store!!!!!!(will get out) great! Made us feel very "welcome" Will never return to that store again! And be careful when you are buying as refund is just impossible!even if customer service said that that line is known as faulty

Unrivaled service and the quality of the product is unparralled. Very happy.read more