Always friendly and helpful they answer any questions I have and they have great prices and serviceread more

had an extremely frustrating and disappointing experience at EZ Liquor. I purchased a product that…read moreturned out to be defective, and when I tried to reach out to the store for assistance, I was met with hostility and a complete lack of accountability. The staff refused to accept any responsibility for selling a faulty product and instead became defensive and rude. When I contacted the owner directly to discuss the issue, his response was even worse--he was not only dismissive but also outright rude and ignorant, showing no interest in resolving the situation. It's alarming that a business would treat customers so poorly, especially when they're the ones at fault. The lack of care or concern for customer satisfaction is beyond unacceptable. The experience left me feeling disrespected, and it was clear to me that this business has no genuine interest in maintaining good relationships with its customers. I am also deeply concerned by the way they seem to treat certain customers differently. It's troubling to feel that the business does not care for all people, and I cannot overlook the blatant disregard for fairness and respect. What made this even worse is that, despite having a legitimate issue, EZ Liquor refused to take any action to rectify the situation. Instead of offering a solution or even a simple apology, I was met with more defensiveness and rude comments. Their customer service is non-existent, and it's clear they are more interested in taking people's money than providing quality products or services. Given my terrible experience, I also checked their BBB rating, which seems to reflect a pattern of unsatisfactory service and unresolved complaints. It's evident that they don't prioritize accountability or addressing issues with their customers. I'm extremely disappointed by how this situation was handled and will not be returning to this store. I strongly recommend that anyone considering EZ Liquor be aware of the potential risks--poor quality products, horrible customer service, and an overall lack of professionalism. This is not a business that values its customers, and I urge others to take their business elsewhere. My experience was a clear reflection of how little they care about providing a positive and respectful customer experience.

Organized, friendly and always fully stocked ! Love that this location is convenient on the way…read morehome or to family for BBQ Sundays as we stop in to stock up monthly. Store is always clean and staff is knowledgeable and friendly

I'm always on the prowl for something I may not be able to find at other liquor stores, so a stop…read moreat an ABC is usually a good stop. Sadly, this one was a let down in more ways than one. They had a lack of "Specialty" items in their locked cases (which are hidden throughout the store). The one locked case had things I usually find on the shelves at other ABC stores, so there's nothing special about them. The store also seemed small and disorganized as I was weaving in and out of things walking around. I probably won't return to this store. I would have thought for Altamonte, it would have a better offering!

As always, the staff is so friendly, welcoming and helpful!…read moreMy husband and I have been frequenting this ABC Fine Wine & Spirits for many years. This company is a family owned business that really cares about their customers. If you love wine, but not too educated in what wines are good to excellent, or pairing wines with foods, contact Carl while you're at the Oviedo location. This wonderful man knows everything about wine, and will be more than happy to help!

The best ABC since the Jackson Five! Looking for more obscure bottles can be Torture, and I was…read moreimpressed with the selection here. They had a lot of whiskeys and mezcals I hadn't seen at other ABC stores. Sure, you can go to a "local" store and support small businesses by paying 2-5x more than the "list" price. I may make this part of my normal rotation when on a liquor run. If you're keeping track, it's Total Wine (E Colonial and Altamonte), Costco in Altamonte, Big C on University, Pat's near UCF, and "occasionally" the Total Wine in Melbourne (It's in a different market, so sometimes they get different stuff). I'm open to other suggestions for a good liquor store.

This place has a website. Its usefulness is about zero unless I was doing something wrong. What I…read moreheard about it that made me come here is that they might have some random finds that you are not going to get at a Total Wine & More that make it worthwhile. Coming in here, I found that to be true, so that alone made me happy. As for what was available at Total Wine and here I was doing some price comparison, and the results I saw were mixed. So, not horrible on that front. Service? Well, that was largely inattentive behavior behind the counter. The ambiance? For me, it felt a bit old school, with a lot more on the shelves than I had imagined before coming here. Definitely worth a visit.

Well, I think I just made my last visit to this store…read more I stopped in last night to pick up some more of that Rebel Bourbon and there was a discrepancy with pricing again. I brought the 80 & 100 proof Rebel Bourbon to the counter to check out. The 100 proof is ringing up over $29 (before tax) and the 80 proof is ringing up over $32 (before tax); however, the tag on the shelf shows $21.99 for the 100 proof bottle and $29.99 for the 80 proof bottle. The clerk would not honor the shelf price which I explained to him was False Advertisement. Unfortunately I am not the only one having issues at this store. You can check for yourself on Google to see the many other complaints describing this same scenario. On my previous visit, they ran my card before I caught them because they we're installing a new system. This time around I could see my total price before paying. This store does have a lot of great liquor options; regardless, the cost here is much higher than just about anywhere else in Sanford. I ended up grabbing the smaller bottle of Evan Williams Fire which came to just over $18 when I could have gotten the same bottle at ABC for just over $15 or switched up and got a 1.75 liter of Fire Ball at Legacy Liquors for $19. All in all, if You do decide to shop here know that you will pay more and there's a good chance just about everything that you pick out on the shelf will not match the price when you pay at the counter so be sure to have the clerk show you the price on their computer before paying otherwise you may end up paying much more.

stopped by this liquor store since it's the only one on my route home, but the experience was…read morefrustrating. When I arrived, there was a sign on the door saying, "Be back in 5 minutes." I waited over 10 minutes, watching at least five other people tug on the door and walk away irritated. Finally, the employee came back--and it turns out they had left to shop at Publix. I get that everyone needs a break, but leaving the store unattended during peak hours, without sticking to the posted time, is unprofessional. When they did return, service was fine, but the whole situation left a bad impression.

Pretty well stocked store. Found few spirits here that were out of stock at the ABC stores. The…read moreperson at the register is awesome and very helpful. Didn't get his name but he's great. The store is clean as well.

Supporting local businesses is very important to me so I am happy to take my friends here…read morefrequently for a quick grab and go for beer or other libations Alps, the owner is very attentive and will help you find what you're looking for. I have fun looking through the "Adult Treasure Box' next to the cashier. Very convenient near Publix and several eateries.

1012 says it closes at 11 but the place is already already closed need to fire whoever's working in…read morethere because they leave early and you lose some money

This is another great liquor store that is located very close to us. It is far from the size of ABC…read moreFine Wine & Liquor, but we have been purchasing from this store for many years too. This is a family owned business, small, but very nice. Mike, who owns this business along with his wife, is very friendly and is always smiling. If you can't find what you want, Mike will order it for you. Also, if you're going to be a regular customer, Mike will be sure to have your choice on hand all the time. There is plenty of parking. The restroom is not setup for handicapped access. Let's support our small businesses as much as possible! Thank you!

Extremely shady. Charged $26 for a single beer sitting with the $4 singles. Then didn't know how to…read moredo a refund.

Service is always friendly and efficient! A staple of the community. The prices and labels and…read morepresented neatly and legibly.

High prices but nice customer service . The front desk clerk is always really nice . We go here…read morefrequently