customer service is great. Latha and Sumith helped me to…read morecheck out the unit. I feel happy

Very helpful and friendly. Came in for some shipping supplies and the woman in the office was full…read moreof helpful suggestions and kind words. Highly recommend!

From start to finish this company gets it right. I'm not a stranger to needing storage but I'm not…read morea seasoned Pro either...... My first experience in storage was with a company called "out back" and silly me, I thought that meant Australia until I got there and the guy says, tossing his thumb over his shoulder, "No lady, that's outback". Anyway my needs have changed and so I started phoning around like we all do. It didn't take long before my head was full and confused of space, styles and numbers. I was fortunate enough to stumble upon Calvin with Access Storage where he said to me, why don't you tell me what you do and what you need because I have access,... Pardon the pun... to every location on my computer. A few minutes later I was booking an appointment to view what sounded like the perfect thing I didn't know I needed. And it was... Thank you Calvin... I came out to the facility where I met with the location manager Krissh and it absolutely was the perfect thing I needed. Not your average Roll Up storage room door and cold unheated space. This was an actual heated, lighted office space for me to do my sewing in, to do my paperwork, and when the pandemic is over possibly have clients and meetings.... fingers crossed. Now this is space is a tenth of the price I'm accustomed to paying for office space so obviously I'm thrilled to my boots. I won't get into all the details of my particular needs but this company has been trained to hear what you need and respond accordingly. And clearly it does not stop just because you sign the papers. Sometime after negotiating and now having my office space another need cropped up and they bent over backwards to accommodate me. This is what customer service is. If you don't believe me, test them and I guarantee you will find something in their many locations that will work for you because their staff will hear you. I am extremely happy

From the owner: Access Storage is dedicated to providing safe and convenient storage solutions. As an added…read morebenefit, we offer a complete assortment of moving and packing supplies.At Access Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.Shop Canadian. Store Canadian.

I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics

It brings me much pain to give this storage a two star rating because the biggest asset they have…read morehere is convenience. Bear in mind, sometimes convenience can come at a cost. 1. The service at Access Storage is kind and courteous. They took me in on a Sunday and even supplied me with a truck. Mind you, this is common practice for storage places. What prevented this from becoming a 1 star review is their employees. Very kind. 2. The price for what you get is a bit high. After taxes, I pay about $140 a month for a room that's a bit smaller than a walk-in closet but again.. convenience comes at a cost. 3. The interior definitely needs upgrading. The floors are a bit rusty (see photos.) I feel like the services are priced at a premium due to its great location only minutes away from square one, or Dundas street west.. remember folks, convenience comes at a cost. 4. The radios used to crackle a lot but it seems like they've been replaced. There's no real special playlist, it's just the local radio station, but you're not there for music, you're there for storage. This ain't your iPod! Lol. Convenience at a cost. 5. The pin code system is a bit complicated. For the monthly price we pay, I wish they would have equipped us with cards we can tap to go in with in addition to the code. Speaking of code, when I try to get into the building, my pin code says invalid, so I tug a little on the door and voila! The door pops open! Needs more security. A guy just parked by the door and spent 5 minutes trying to get in the building. Continue reading. THIS JUST HAPPENED: As I was writing this review, a guy parked by the door blocking the road and a guy in a big truck was honking at the dude like crazy and they got into a huge fight. Lots of slurs. I feel weird watching this unfold as I'm writing the review. The dude who parked by the door couldn't get in, so he gave up. Convenience comes at a cost apparently. 6. The road around the building is narrow so if you're driving a truck, please park your truck (or car) in a way that doesn't block traffic. Anyways, you can tell this place has been around for a while.. but my feedback to Access Storage would be this, please put more care into your facilities. This is how your brand is being represented and I'll update my review when I see changes. UPDATE: The owner responded to my Yelp review. I'm willing to update the review as changes are made. Thank you for responding!! Service is a huge thing to Access Storage so I'm curious and excited about what's to come!!

John Street Mississauga location is clean and well temperature controlled…read more I have rented a large unit for 4.5 years so far and have spent about $25,000 and climbing. People should realize that Access Storage can raise their rental costs at any time without restriction. Your rental rates are for a four week period. So not monthly but rather 13 payments per year. Again sad! If you are late over three days (which during Covid has been difficult for me) they tack on a late charge of $17.50. WOW! No mercy or leniency for Covid loss of work pay issues past June 2, 2020. And should you be in arrears more than 28 days, as per their contracts contract you will then be penalized AN EXTRA MONTH! WOW AGAIN. They hold your precious belongings and you hostage for a lot of money every four weeks. After divorce I have tried to keep family heirlooms and treasures safe in hopes of a future other than renting. It's financial suicide which leads to depression and hopelessness. Especially in the present Covid 19 climate. While government encourages landlords to be kind and considerate with money owed and many businesses are doing the same, Access Storage maintains its greed even with someone who has spent $25,000 and climbing. Do not rent from Access Storage or any storage company if you have any other choice. You have no wiggle room. They hold all the cards and charge dearly for the privilege. At times it truly feels like ransom pay due to their policy of taking an extra months rent for being late over 28 days, their sneaky 13 payments per year and raising the cost whenever they wish. They are holding your treasures as hostage/collateral and sadly that is that. In summation, not a considerate business. All for the money. And they've got ya by your unmentionables.

Easy and convenient to book. I was able to find something the same day I called in…read more I basically have no complaints but I hope they extend the hours of operation till later than 10pm

Easy and convenient to book. I was able to find something the same day I called in…read more I basically have no complaints but I hope they extend the hours of operation till later than 10pm

The customer service is great. The set up was fast …read more Definitely recommend when you need a self-storage.

To be honest I was skeptic to use Storage . I have never in my life needed to . I have met two…read moreamazing Ladies Ravi and dont remember the next lady's name but both were very nice . Polite ,kind and respectful. I Really enjoyed the service I've received . no complains . I would definitely recommend Public storage to friends family and work colleagues. it's always great to work with amazing people that take pride in there Job . Derry Road East best service . Thanks both of you amazing Ladies for being so nice and respectful .The price was not too high it was very affordable .