This is what all self storage places should be. Good prices, conveniently located and easy payments. They also have a great staff. Brittany runs the office inside and she is polite, very knowledgable and she will help you out with any questions or problems you're having. All storage places say they do numerous inspections every day but this place does them. The lock was left off one of our units and they called that day, within an hour, while their people were doing one of their daily walk inspections. Can't ask for better. read more

I have had my storage for 4 years, I had moved from Evansville to Chattanooga TN. I lost my dad a few months ago and after all of the traveling back and forth and time missed at work I fell behind on my storage. I was behind 2 months and the day before they were going to auction my storage (@4:30pm) they called to let me know I had until 9 am the following morning to pay 350 or my storage would be auctioned. I would definitely think after 4 years of paying my storage, their multiple price increases with no notice that I could have been given some grace but at the very least I deserved more than 15 hours notification that my storage was to be auctioned. Very disappointed and disgusted that I stored my families things in their facility. read more

I had been with this storage location since 2015. In the last two years my rent doubled. I was told if I want to get the new customer rate I would have to change units or remove all my stuff for several days and then rent my same unit again. I never missed a payment but they could care less. I moved my stuff to a different storage unit with a different company. read more

The storage unit and complex are nice looking and well spaced. I was confused that my unit was referred to as G002 so I hunted over and over even going inside the G building. I was extremely frustrated when there was no answer and no call back from the property manager not even 2 days later! I eventually found a way to speak to an actual person on your national 800 line who thought I should ignore the 0's and try G2. I Happily this was correct. read more

I have been renting space at Public Storage for just about a year now. Great location, great customer service and friendliness by several staff members over the year! Very reasonable pricing and convenient booking of rental space. Thank you Public Storage! read more

My first experience was great with the person up front and then I got another unit for more space and the lady up front was beyond rude saying she could refuse to rent to me. So I am now going to move all my stuff into the bigger unit unit until I move into my house and I will never use public storage again! This happened on 5-19-2020. read more

Excellent customer service was provided by Kenneth the property manager for Public Storage located at 7100 Indiana St. I felt that he truly had my best interest at heart, and renting a storage spot one of the easiest tasks to do. read more

Do not listen when out of state HQ says units are available. Not so. Everything they said this location could give me actually were not available. All American storage on Vogel worked with me. read more

Brittany is amazing! She was soo friendly and informative. She answered all my questions, patient with me and after moving for 3 days she made it easy and made me comfortable! I truly appreciated all her help and how nice she was ! Shr even remembered my name after a few days of not being there! read more

DO NOT rent from these people- EVER! If I could give a ZERO stars rating, then I would because that is how awful this place is. First and most importantly, my storage unit was infested with MICE and these mice destroyed almost everything in my storage unit and Public Storage (namely The property manager, Brittany and their regional manager James DeMarco) refused to do anything to make this situation right, denying any responsibility. There was supposed to be at least one rodent trap in my unit, which was never done. I had no food or anything that would have attracted pests to my storage facility. I was told they must have gotten in from someone else's unit and that Public Storage was in no way responsible!!!! The property manager, Brittany, should absolutely never work with the general public because she is probably the rudest person I have ever dealt with, although the regional manager, James DeMarco, is aware of how bad she is and somehow she has a job. This tells me that there is a big problem even I to upper management there so if you want a nice place to store your stuff where you won't be treated like total crap, I highly suggest NEVER renting from these people. They are also some of the most expensive in town and they also refuse to pro-rate your rent whether you move out the first or fifteenth of the month, which is ridiculous. I wish I would have been warned! BEWARE!!!! read more