What a pleasant experience ever! When I reached out to him, I was so stressed out but he took time…read moreto listen to my concerns and point me in the right direction. If you are looking for a public adjuster who is going to be transparent, understanding and responsive then Ed is your guy. He is going to get things done, answer your questions and point you in the right direction. He is truly one of the good guys

I hired Ed Benavides to help me with my Allstate fire Claim that happened 12/26/2018. I did not…read morehire him until after my first lowball settlement check was sent to me in my name alone from Allstate before hiring Ed. Ed Benavides gave me poor advice and told me not to accept it and send it back to Allstate. So I did. It was only so Ed could charge me 8% on all settlement checks even this very first check. This is not good advice that is looking out for my best interest of his customer. It was in his best interest only! Next, from the time I signed on the dotted line of hiring Ed Allstate sent Ed the final payout checks. Two checks one equaling $140,000 and one $27,000. I only owed Ed $10,000. He held both of my large Allstate settlement checks for well over 6 months or so not at all looking out for my best interest. I was unable to put my home back together in a timely manner and Allstate would no longer pay for my rental because my problems with my public adjuster was not their problems whether my home was done or not. This caused me great hardship and grief. Ed caused me extreme mental anguish for a very very long time. He is not looking out for the best interest of us vulnerable customers looking for help.. He is only looking to get as much money as he can get in any shape or form no matter what it takes in his own best interest no matter if it hurts your livelihood or not. He had me sign a release form that in one paragraph states I'm not to make a bad review about their company or I will be sued. I fell for this tactic for a while but I came to my senses 2.5 years later realizing that if all my statements are true I cannot be sued. I just want to share my horrible experience with the public. I do not want anyone going through what I went through. PS Amy Edward's bad review is very accurate of my experience as well.

Our basement flooded and Servpro did the water mitigation. They were amazing. Their team came out…read moreassessed the situation and got on top of it immediately. They let us know exactly what would happen every step of the way. They communicated clear times of arrival and we're always on time. The also boxed up, inventoried our belongings and took them to storage. They cleaned up after they were done. We can't say enough good things about them. We highly recommend! Special shout out to Kody, Chris, Mike, Nick, and Brendan who went out of their way to make us comfortable through the process and went above the standard!

The owner Josh was alright, he came over to view the supposed final outcome.. John the project…read moremanager was very nice and tried to correct some of the blatant mistakes. Unfortunately that particular company is only as good as the people they hire. And the 2 workmen were not good at anything. Laminate had a big boot kick, which cracked the laminate. Removed shampoo bowls and put a new sheet of laminate behind the shampoo bowls. Sounds pretty straight forward? Shampoo bowls were misplaced, broken shutoff valves, twice. No hot water in one of the shampoo bowls. So I let the try again. My mistake, they were not happy to have to redo all of their mistakes. On the third attemp, John came alone and it's not perfect. But it's good enough. it took over 3 months, way too long. John said ," It's been a pleasure." I said," I wish I could say the same it was a disaster from day one."