The worst service I have experienced in Ireland
I visited this service twice. I have been to other garages before, but I have never experienced such a low level of service anywhere else.
I came here for wheel balancing and wheel alignment. After their wheel balancing, the vibration did not improve -- it actually became worse, which already raised serious concerns about the quality of their work.
During my first visit for wheel alignment, they only adjusted the rear axle and refused to do the front, claiming the bolts were "seized" and could not be adjusted. Despite this, they charged the full price for the service, even though the job was not fully completed.
Since I have technical experience, I personally loosened the front adjustment lock nuts, then returned to them to complete the alignment. On the second visit, they set the alignment angles more or less correctly, but when I drove away, the steering wheel was not centered.
I returned immediately, but their response was shocking. Even though the service had already been paid for, they refused to finish the job on the same day. Instead, I was told that in order to center the steering wheel I would need to replace the entire tie rod end, allegedly because the nut was damaged.
This was not true. It felt like a convenient excuse to avoid completing work that had already been paid for. The overall experience was so poor that it genuinely felt like déjà vu -- I still cannot believe that such a level of service is possible in a place like this in Ireland.
Later, I went to another service, where they had no issues at all:
the wheels were rebalanced correctly, and the vibration disappeared completely;
the steering wheel was adjusted and centered perfectly, using the same old tie rod end and the same nut.
I was clearly told that there were no problems and no parts needed to be replaced. This only confirmed that the explanations given by this service were completely unfounded.
My clear recommendation:
Avoid this place if you need wheel balancing or wheel alignment.
If you have another service even 10-15 km away, go there instead.
I cannot comment on their other mechanical work -- perhaps they perform better in other areas. But wheel balancing and wheel alignment here are the worst services I have encountered.
If you are not technically experienced and plan to trust the mechanic, this is definitely not the service you are looking for. read more
