*WARNING* Do not use this PTSIR a/k/a IVYREHAB PHYSICAL THERAPY PLLC. This physical therapy company renders extremely poor quality of physical therapy care, is not sufficiently equipped with professional physical therapy equipment, and its billing department's employees are disorganized, incompetent, unprofessional & dishonest. In the past, I have received substantial physical therapy at Athletico for various injuries and surgical rehab & I can say with 100% certainty that the quality of physical therapy care at Athletico and the physical therapy professional equipment at Athletico is far superior than that of PTSIR. On 12/30/2024, I attended my 1st physical therapy session at PTSIR. I was taken into a small room approximately 9' x 10'. Due to small size of the room, the entire right side of the PT table was pushed flush all the way against the wall thereby rendering it impossible to perform the PT exercise I was instructed to perform which required my right lower body to extend past the edge of the right side of the table. The physical therapist & clinic director said - you're not going to be able perform the exercise to the right because the table is against the wall. Even though it was an impossibility to perform one of the PT exercises due to the location of the PT table being flush against the wall on the right side, PTSIR billed $655 for a 50 minute PT session. This is unacceptable and outrageous! PTSIR's lack of space & improper PT set-up and/or unwillingness to spend the money to lease or build-out a proper PT space is unacceptable. I was advised by the clinic director & physical therapist to contact the billing department at PTSIR. I twice spoke Nina in the billing department. Both times Nina represented she would call me back by date certain but failed to call me back. This is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Subsequently, I also spoke with Melanie, Christina & twice spoke with supervisor Kathy F. in PTSIR's billing department. I was told by the billing department that Nina orally claimed that she did call me back & leave me a voicemail message, however, that was blatant lie as my call log does not show an incoming or missed call from Nina & I did not receive a voicemail message from Nina. Again, this misrepresentation & blatant lie by Nina is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Like Nina, supervisor, Kathy F. also twice represented she would call me back by date certain but failed to do so. Again, supervisor Kathy F.'s failure to follow through with her representations is unprofessional & unacceptable & exemplifies the poor manner in which this company conducts its business operations. Additionally, both the clinic director & Kathy F. represented that they would send a message to the regional manager, Joshua V., to contact me directly to further discuss this matter. Almost 2 weeks elapsed, however, I did not receive a call from the regional manager, Joshua V. I obtained Joshua V.'s business contact number, & called & left him a voicemail message. Joshua V. did return my call, however, he claimed he never received a message from Kathy F. or the clinic director. Clearly, either Kathy F. & the clinic director failed to send Joshua V. a message to contact me as they represented they would do or Joshua V. is lying as to whether he received a message from one or both of them to call me directly. Again, this demonstrates the poor manner in which this company & its employees conduct its business operations. Joshua V. was unhelpful and unable to do anything with regard to this matter, and quite frankly, needs some additional & significant training as to how to professionally communicate with patients & clientele. Again, this demonstrates the poor manner in which this company & its employees conduct its business operations. I have opened up a quality of care complaint with my health insurer. If you are seeking quality physical therapy care, DO NOT use PTSIR. read more

I recently flew in from Seattle, when I had noticed my lower back starting to really hurt and shooting pain whenever I would move. I went to a chiropractor and it didn't seem to help. In visiting the Chicagoland area, I came across PTSIR in Tinley Park. A therapist named Travis was kind enough to help me with my recovery. He honestly listened to everything I had to say and personalized my treatments. With innovative exercises and a hands on approach I am feeling so much better. Travis then went on to give me even more ideas to help recover moving forward. For someone who flies constantly, they taught me things I will continue to use throughout my life. Anyone suffering from the smallest injury will bounce back quickly after visiting PTSIR! PTSIR in Tinley Park IL read more

I began at the Orland Park facility in August 2022 following surgery for a compete Rotator Cuff Tear & Bicep tear. I was welcomed to the office by Lyn at the front desk. I than met Melanie who would be my Therapist. The first day was mostly stretching hanging my arm which had not been out of the sling straight down (The Elephant). We follow this up with stretching and exercise on the table, the pulleys, the wall and other exercises. Mel helped me locate items to purchase at home so I could work from there things like pullies, hand weights, stretch bands and more. After a brief stay in the hospital for an unrelated issue, my Physician stated that I had Frozen Shoulder Syndrome. Mel explained what that was and how we could correct that and rehab my shoulder. What a great news! Somewhere along the line Matt was transferred to another facility and Jonathan joined Orland Park. I continued working with Mel I was amazed that my arm could move as far as it did with little or no pain. Mel was my hero. But she was helped by Jon, Lyn, and Talia until she (Mel) was transferred. Jon became my therapist, we move my arm in ways I thought impossible but it worked, Mel, Jon, Matt Talia, Lyn and the entire staff were excellent. I completed therapy on May 22, 2023 forty four weeks after my Surgery with about 99% of my initial movement Thank you PTSIR for a job well done!! read more

I had physical therapy at this provider location and they truly miracle workers! The team from the front desk through the assistants to the lead therapist are involved in YOUR care. They specialize in treating your condition and rehabbing you back to a functional level. No cutting corners, they are outcome driven and would not consider another company or team. They focus on you and your well being! I wish I had found them years ago. Melanie is one of the best therapists I've ever encountered, she thinks outside the box and problem solved. These folks don't give up on you and more importantly they don't let you give up on yourself! read more

Amazing staff! They know what they are doing here! I got injured at work and my PT is realistic about my prognosis and is giving me a plan of care that I agree with being a PTA myself. They are easy to schedule with and really take the time. They don't see more than two patients at a time soot is really personal. I always feel better when I leave. read more

PTSIR - Physical Therapy Near Me - Orland Park, Illinois

Had a great experience working with Melanie here. She walked me through everything I should be doing to rehab my shoulder. Very attentive and personal to what you need to get done. I was also provided printouts of what I should be doing to be sure I don't forget anything. Would recommend to anybody. read more