Dr. Thomas Paulick has been my orthopedic surgeon for 17…read moremonths. He is an extremely kind and compassionate person, and an incredibly gifted, brilliant surgeon. I was struck by a vehicle as a pedestrian in December of 2017 and came very to losing my lower right leg. I was 48 years old at the time. I suffered traumatic ankle dislocation, fractured tibia and fibula, among several other complicated trauma injuries. Dr. Paulick performed 4 surgeries in 13 days to save my lower right leg, while I was in the hospital. Dr. Paulick has tirelessly done everything surgically and medically to provide me with the amazing gift, of being able to walk and do everything else, on my own leg. From the very first day, to my last visit with Dr. Paulick today, he has patiently and meticulously explained every medical detail to me, and graciously answered all of my questions throughout my long recovery journey. I knew from the first day that I had 100% confidence and trust in Dr. Paulick's competencies as an orthopedic surgeon. Today I can work and drive again, and do everything to enjoy living a full life, as I had prior to my accident, thanks to the remarkable medical care which Dr. Paulick has provided for me. I am so grateful to him beyond words, and am truly blessed and honored to have Dr. Paulick as my orthopedic surgeon. He is the true definition of what a physician and surgeon should be for their patients.

Let just say that the foot and ankle clinic has been the best. The staff is professional and very…read morepersonable. Dr. Paulich has been so wonderful, he goes more than the extra mile. My health is not the best I am a diabetic and have no feeling in my legs and feet. in fact, sometimes I worry that I am a real pain. however, neither doctor nor his staff has ever given me the impression that I am. They have shown me nothing but respect and real concern. I know that finances are a very difficult thing for anyone. I know that even personally I hate it, so I can't imagine having to do it every day. I have had to meet with the business manager and she was direct but not in a disrespectful or harsh accusing manner. No one is perfect and I would be the first to say I have done insurance billing and even though I would check and double check my work and still I would get a call or the claim would come back. Sometimes even worse the patient would call or even worse yet come in so angry because the insurance led them to think that the doctor's office messed up and now they may have to pay their bill. So I can really have empathy when it comes to being on the finance part. Were ther times that I maybe put in a wrong ICD9 code, yes and when it was brought to my attention I apologized and told them that I would take care of it and thanked them for bringing it to my attention. I really hated it when I tried to be patient and the pateint was so mad that it was so hard to keep my mind from just hearing the yelling and listen to them. I would feel like a kid when their parents scream, gee maybe that is why ear phones were made for phones. makes it much easier to tune out. I guess that is why when I get a nice financial manager in a doctor's office or anywhere I let my breath out that I had been holding since I got out of my car. If I had to call, that saying oh God don't let them answer. I can say I have never gotten this feeling from any of the staff, concerning bills or co-pays. That was my experience and I am sorry that anyone should have had a bad experience cloud the expert care from an expert doctor like Dr. Thomas Paulich. I guess what I am trying to say is go make your own impression. I will never be sorry I am seeing him. His Staff that in my opinion would be a five star; if they were a hotel, are tops.