This place is absolutely terrible! It is very disappointing that they are the face of mental health! Upon calling, you'll reach a call center with people that are very difficult to understand. Scheduling an appointment will find you rescheduled several times and holding on the phone while they negotiate with the provider. An appointment for my son was rescheduled three times by their office, not us! We specifically asked for in person appointments and they continued to change them to video visits. Just out of pure laziness or so it seems. The licensed professional counselor that he did see was polite and professional but that was the extent. No care for a future plan whatsoever!
And for that, I was billed $200. I was originally quoted $150.
Do yourself a favor and go elsewhere! These guys need business mental health! read more