Very professional organization. Easy to work with and get appointments and medication. Highly…read morerecommend.

This place is absolutely terrible! It is very disappointing that they are the face of mental…read morehealth! Upon calling, you'll reach a call center with people that are very difficult to understand. Scheduling an appointment will find you rescheduled several times and holding on the phone while they negotiate with the provider. An appointment for my son was rescheduled three times by their office, not us! We specifically asked for in person appointments and they continued to change them to video visits. Just out of pure laziness or so it seems. The licensed professional counselor that he did see was polite and professional but that was the extent. No care for a future plan whatsoever! And for that, I was billed $200. I was originally quoted $150. Do yourself a favor and go elsewhere! These guys need business mental health!

Great place with great councilors who help you understand what is going on and help motivate you to…read morechange your behavior.

I've been to this facility twice now and each time they have been amazing. The council and therapy…read morethey give is wonderful. They have so much patience with me and my moods and gave me ways to keep calm. Maritza and Tracy truly are amazing people and I'm glad to have been here. I'm appreciative for all they have given me and hope that you consider them for treatment.

Dr. Pedraza is an extremely caring doctor. I had come from a larger medical group to her because I…read morefelt like I was the one who was researching medications because I was told I needed therapy to help me out because nothing else was working. Finally after getting with Dr. Pedraza I realized I had not been on the right medication and I was just being pushed along for years with no medical care and attention. Every appointment is always the same, she will always find out how I'm doing, and talk about any changes or needs. I never feel like I'm just having medication pushed on me, I don't feel like I'm in and out and my questions haven't been answered, she really cares for her patients. Her office is efficient and always makes sure I'm taken care of.

Place is extremely inpatient and rude. Every time I had a question they made it seem like i should…read morebe going some where else since I had a question about the process.

Excellent physical rehabilitation hospital for intensive injuries. Excellent caring professional…read morestaff. At this time only one family member per day. Usually 3 hours of therapy 6 days a week. Even the food is good and well-seasoned.

This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

I am very fortunate to find this woman. There is such compassion and professionalism within this…read moreplace, and it's all thanks to one very intelligent, warm woman who is the very doctor there. I was able to be seen within hours of me calling. I was treated so well, and much courtesy was extended to me by someone I had only just met. I found a doctor that finally listened to me and I remind myself everyday how lucky I am to have her as my doctor. I would highly recommend many of my friends here and even family. Very reasonably priced considering what the price of your sanity is.

From the owner: I treat patients with opioid addiction. My specialty is tapering patients off of the medicine.read more

Ignite comments This is Mona Holt,…read moreRecently, I spent approximately seven weeks in the Ignite Rehab facility in Webster, Texas. There are several people that made my stay memorable. Lorena and Morgan provided excellent therapy. During the day shifts Dina was especially attentive and caring. In the evening Mitzi and Ann took great care of me as well. The care given by these people is what made my stay at Ignite a successful one.

Let me start this by saying that I don't think there is such a thing as a good skilled nursing…read morefacility. There is okay and bad. While this place looks nice and I will say the facility is kept fairly clean, it isn't all that it's cracked up to be. A little back story here. My dad had a brain bleed in July and was released from Ignite in Webster today October 2, 2026. Since July he has been in two hospitals and three rehabs/ skilled nursing facilities. Ignite was the better skilled nursing facility but, my lord did we have our issues. There were multiple times where my father had to call me because the staff either wouldn't or couldn't answer call lights in a timely manner. One of those phone calls was at 1 am. Another time he called me because he couldn't get anyone to help him transfer from his wheelchair to his bed. Both times I had to call the nursing station to get them to go in and help him. Both times it took multiple attempts to actually speak to someone. Wednesday September 30, I went to visit my dad in person and speak to the members of his care team. I knew that his was release from this facility was coming up and wanted to speak with them to make sure my dad was ready to be discharged and that everything was in order home health wise. My dad is a below the knee amputee. My major concern with him being discharged was whether or not he could adequately transfer himself to and from his wheelchair. When I brought up my concerns, I was told this "Maybe his new baseline". When I asked if he could transfer unassisted, I was told he needed assistance. Meanwhile my dad is in the room this conversation is happening in and stating that he believes he can transfer himself. The director of physical therapy was present, and I asked her he had been allowed to attempt this she said "no". The PT director went to go get a physical therapist (I think) to see if my dad could attempt to transfer from his bed to his wheelchair. We waited about 30 minutes, and no one showed up. He was able to transfer by himself just he and I in the room. (lots of waiting for someone to decide to finally help you here). Thursday October 1, my dad calls me a little concerned. His discharge date was either going to be the 2nd or the 4th, which we knew but it was never clarified with me (his ride home). One this phone he states that he has to be out of his room by 11 am Friday. I had a preexisting obligation that would have prevented me from picking him up at that exact time. So, I text the person in charge of care transition and explain that I would be unable to pick him up until noon. Then the bright idea occurs to me that "hey it's Thursday and he has to be out of his room by 11 am Friday. My husband and I can go pick him up Thursday evening". Right? Wrong. I was informed that insurance doesn't cover day of discharge and if I picked him up Thursday, he would essentially be self pay for that day. Alright fine, I'll just go pick him up early Friday morning and be on our way. This is where everything went horribly wrong. Friday morning, I get there early manage to get his discharge done. We are one the way out and had to stop to get a medal for his completion of his rehab (HA) and get out the front door finally. It is just me, my dad and his nurse. I pull the car around he goes to get in and wouldn't you know with the whole whopping hour of rehab he received a day he can't transfer himself into his own car. That kind of transfer was never covered during his stay. The nurse goes to get to get her assigned cna. He tries to get in his car again and is unsuccessful. The cna and nurse are both trying to get someone from PT to come help. NOONE FROM PT WOULD COME HELP. My dad gets stuck in between the dash and the front seat of his car. The nurse, cna and I tried unsuccessfully to get him into the passenger seat. It took me banging on the door that all of the management was having a meeting in to get PT out there. All in all, it took roughly FORTY minutes and 6 or so people to get him in his seat to go home. Once he was on his way out they didn't seem to care anymore if they did at all. But, I mean I'll give them this they're a little better than Laurel Court

The solution to your problem is here. Have hope in knowing that this place will change your life if…read moreyou want it. The staff knows exactly what they are doing and genuinely care about your/your family's recovery. I am so grateful for all the love and support that I was freely given here. Thanks BARC!

They will give you the tools needed to succeed. The staff cares about what they do and wants the…read morebest for you.