Well, after literally a year of trying repeatedly to book an appointment (they're not so great with…read morefollowing up, evidently), I finally got a reading. Now, I'm not really a believer, but I try and go into these kinds of things with an open mind - but not so open that my brain falls out. And, well, this was a dumpster fire of an experience on every level imaginable.
Besides being generally abrupt and unfriendly, the "psychic" repeatedly asked me vague questions/assumptions that were totally off-base: for instance, if there were serious illnesses in my family (there aren't). I gave firm, clear answers, to which she would always tell me I was wrong. I think I would know better than she.
She also asked me very presumptuously, "who's the psychopath in your family?" Well, as far as I know, no one in my family is a psychopath, whether you go by the DSM's antisocial personality disorder diagnosis criteria, the Psychopathy Checklist Revised (PCL-R), or the Psychopathic Personality Inventory (PPI). Of course, the question offered her a convenient escape route for her: psychopaths are great at blending in, so if I didn't know of any psychopaths in my family, that's just because they were hiding it really well.
She kept telling me that there were evil forces and darkness about to descend on my family (we're currently doing more than fine a couple of months later). She even suggested that an old high school classmate I brought up for fun was among these evil forces (lol). You may be wondering why she kept predicting such doom and gloom. Well, she oh-so-conveniently offers a service to "cleanse" evil spirits from the family. I smirked and asked, "Let me guess: you charge for this, right?" to which she responded, "Of course." I mean, points to her for bluntness about her financial strategy. I flatly refused, telling her I'm not afraid of her nonsense (albeit more politely). She would not stop pressing the issue, and essentially just forced me to take her business card, which I tore up and threw away shortly afterwards.
Oh, and to cap it all off? I overheard her on the phone saying that she predicted Donald Trump would win re-election. That alone speaks volumes about her "business," if you can call it that.