I had a 2:30 appointment to take an exam. When I showed up there were two rows of seats. Each person is assigned a seat and a red bag to put belongings into. The person checking in at the computer was extremely slow and rude to another employee who was trying to assist her. She slammed desk drawer, screamed at her co-worker in front of everybody, and stormed out. I had to wait for everyone to get checked in, by that time it was well after 3 pm when we were all finally taken back for the exam. The temperature inside was cold, I was not allowed to have my jacket on for some reason even though there were cameras right on me and someone watching us through a window. The computer screen was blurry the entire time I took the test. I would not recommend this place to anyone who has test anxiety, who is uncomfortable in cold temperatures (they do not allow hoodies or any bulky clothing), and the staff were extremely unprofessional with unnecessary drama which caused additional delay from starting the exam promptly at scheduled time. read more