So this is what happpend to us when we moved in with First Realty…read more Before we moved in, we thoroughly inspect the unit, and asked First Realty, changes which needs to be done before we move in. As once one settled in, its hard to do the cleanup and changes. As a part of the changes, we have asked for the Oven maintainence, Bathroom repair and carpetr change. Now, here what happened next. 1. In Auburn , lease end date is 31st of July and the move in date is 13th of Aug, where no one is reponsoble or will ever manage your accomodation for 13 days. 2. You have to pay the rent before you move in, and the next month due from 1st of Sep, which means , all of us are paying for 13 days for actually nothing. 3. We moved in, and its been almost a week, still the stove and the bathroom is not fixed. We are following up every day, sometime the manager does not pick up the phone, sometime the person just transfer the call knowing its not going to go anywhere. When we met them in person, the excuse was, there are lots of unit they have to manage. 4. Last but not the lease, for the oven, someone came and verified already, and after that, its been 5 days nothing happend, when we follow up (of course in person, and phone will do no good to you), they said that person is sick now, and someone new will come to do the same thing again and then it will take time to have things fixed. So, here we are, 13 days we have stayed in different friends place, Airbnb, spending money to buy food and to stay. Now its almost a month, we do have a place now to stay, but no option to cook and still spending money to eat outside and have no options.

I paid a $950 deposit on my apartment at Deerfield II in Auburn. When I moved out ten months…read morelater, my mom and I cleaned the apartment from top to bottom. It was literally cleaner than when I moved in, and I had pictures of every room and the carpet. He returned $416.50 and kept $533.50 citing petty reasons that were ridiculous. Folmar Realty Co Inc was the name on the check that I received. If I could give them a negative number review, I would.

I want to say thank you to the staff for assisting me and my family. They went above and beyond to…read moreaccomodate us even after hours.

I am a current renter and I highly recommend avoiding this management company!…read more My air conditioner went out on a Friday morning in 90 degree weather. I notified the management company immediately (early morning) and minutes before office closing, I was informed by the cooling company that they cannot come out for repair until Monday due to the management company's refusal to pay for what they consider "emergency repair". Well, I consider going the entire weekend without air an emergency! I contacted the management office and spoke with Claire who lacks any basic customer service skills. She began by telling me this is "standard procedure". Not once did she apologize for the inconvenience or offer any accommodations. After my initial shock of her tone and response, I shared that I expected a higher level of service. She then proceeded to yell and ask what did I mean. When I'm paying nearly 2,000 in rent, I told her at the bare minimum I expected an apology for the inconvenience. She continued with her apathetic response and still never offered an apology. Please see the other reviews and DO NOT DO BUSINESS WITH THIS COMPANY!