The police in Salt Lake City have always been nothing but kind and helpful. It has honestly…read morerestored my faith in humanity!

UPDATE: Just spoke with an officer who informed that:…read more 1- he " can't compel" the building management to watch nor submit the surveillance video of the theft AND if the police department were to receive the video... 2- he doesn't have time to watch the surveillance video of the day of the theft because I don't have an exact time frame [it's an 8-9 hour window] and it seems this police department doesn't have the technology to fast forward videos. Unreal. ______________________________________________________________ I had a very disappointing experiences with the Salt Lake City Police Department's non-emergency dispatch while attempting to file a police report. During my first call, the dispatcher who answered was extremely rude. I asked to speak with someone else as she was obviously having a bad day, she said no one else was available. The next mornining, after completing the report by phone, I received an email stating that I also needed to submit an online report. I followed the instructions and completed the online form. However, after submitting it, the confirmation page instructed me to call the non-emergency number again. When I called a second time, a different dispatcher answered, and unfortunately, she was just as rude and dismissive as the first person. I explained that I was following the instructions of the confirmation page. Dispatcher: But, why are you calling?!? I know the site told you to call you [yes, she really said that] But WHY are you calling?!? I'm confused. - Sounding bothered as well from the moment she picked up the call. I was simply trying to follow the department's instructions and properly report a theft, yet both interactions made me feel as though I was inconveniencing the staff by asking for assistance. People contacting the non-emergency line are often already dealing with stressful or upsetting circumstances. They should be treated with basic courtesy, patience, and professionalism--especially when they are making every effort to follow the reporting process correctly. My experiences with both dispatchers lacked all three.

Completely unprofessional. They need to re-evaluate the methods of training. They stole my…read morelicense. They laughed at me during a traffic stop. They even lied to me when I said I needed a minute to get my information. They didn't come back for it like they said they would...I had it ready but they decided to write a ticket for me not having it. It was an abuse of power and harassment. How despicable and unprofessional. While song this taiga stop for something they cannot proof I did.. they took extra long with time which they could've come back to be my insurance information but they didn't so that they could have 3 other police officers come and bring a canine to avoid my car. Completely unprofessional use of tone and laughing was completely disrespectful and unprofessional.

Officer Baumer is an amazing cop. He does his job well. He handles situations appropriately and is…read morevery kind. He has definitely found a good balance of being firm but still having compassion. He is an example of someone who became a cop for the right reasons.

New building location is beautiful and is right in the heart of Pleasant Grove!…read more Front desk was helpful and took care of business efficiently and quickly.

I was pulled over after an officer saw me hanging out in an empty parking lot of an office building…read morelate tonight. I had all of my stuff packed up in my car, as I was unlawfully removed from my home today (my landlord asked my sister and I to move her vehicle and he changed the locks on the home in that time). To my surprise the officer showed me compassion. He asked me if I was okay, and if I had a place to sleep tonight. I could tell that he honestly cared. My only regret is not having gotten his name because I want to thank him. In a time where I was feeling that nobody cared about the struggles that I was facing, a police officer gave me compassion. I can't thank you enough officer in the black beanie with the reddish-colored facial hair. Please keep doing what you're doing. It truly makes a difference!

I need to thank West Jordan's first responders. The EMTs and police responded so quickly and…read moreprofessionally when I called 911 to get help for my husband. It helped to calm me down and feel taken care of. Plus, my husband's doing very well. Thanks to officers Manu and Salmon!! (Those are the only two names I read on their badges) But thanks to the whole crew that helped - you all made a big difference. Thank you !!

Most of the cops here in town are fine. I have no warrants or have ever even gotten a traffic…read moreticket...knock on wood. However, there is a cop who harassed me every time he sees me. My days start around 5:00 am, like others as well, and if he sees you at the grocery store, the Laundromat, pumping gas, etc. he will grill you over drugs and warrants. Wants your ID and will run your plates...for no good reason. He's bored on his late-night shift and goes on "fishing" expeditions. Too many people here are afraid to say anything, lest the police retaliate. I filed a complaint and the PD never even contacted me. Just imagine, waiting on your Delicates to finish washing and the next thing you know you're being treated like a drug-addled criminal.

Sergeant Nick Roberts: He handles so many things with patience and grace. This man made/makes me…read morefeel safe and therefore peaceful. Not only did I feel informed about my situation but he made sure his officers represent their badges appropriately. Our police are dealing with a plethora of changes both external and internal. Yet they have all been as helpful that they could possibly be. My experience has been positive. And I appreciate their service to me. Thank you kindly.

Absolutely the worst PD out there. I work for another neighboring agency and out of 1000…read moreinteractions have had less than a few positive. I also live in Midvale, they take the cake as the worst by far. Lazy, refuse to do their job, they just don't care. Multiple people in my neighborhood call about a troublesome home that sells drugs and what does UPD do? Literally nothing. Not a single patrol vehicle even drove by. They were moving a lot of product that day, they would have witnessed plenty of illegal activity had they responded. So sad. It'll be too late when they finally decide to help. I have zero faith in UPD to protect my family and home. I could also tell stories about how officers (two that I know of for sure) that were literally fired for negligence in their previous department that were hired shortly after by UPD. Proof they don't care who works for them. Can't wait til I can move to a non UPD covered area.