1. Provident Bank
New Providence, NJ
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Ridgedale Federal Credit Union
Jose A. said: Had a very great experience. Had a very pleasant experience and Rose… read more
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8 months ago
When you are not making a deposit for someone else at a bank you don't bank at....the experience is fast and fine.
6 years ago
Stopped by to make a deposit for my dad. Went to the drive up window. Not sure what was going on but it took more than 20 minutes to process a simple deposit. I'm just glad I don't have an account at this bank. read more
65 South St
New Providence, NJ 07974
(800) 448-7768
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https://locations.provident.bank/newprovidence-60029e9050f5
Bank of America Financial Center
(5 reviews)
Wish they had better options for bills at ATM. Wells has $50s. Mi gusta. The tellers are friendly &…read morequick. Lots of parking in the lot. I am a fan.
Debating whether to pull all of my money out of the bank. Made an appointment for 10 o'clock it's…read morenow 10:37 AM and they had a customer with an emergency. My child is out of school so I can get this account set up for him because apparently he needed to come with me. Bank of America he keeps closing branches. I come into the bank every 2 to 3 years. Had to make an appointment. Couldn't make it on a weekend when I was convenient. Big banks run America. It is terrible.
Affinity Federal Credit Union
(6 reviews)
I'm a member of another credit union but because Affinity Federal Credit Union allows non-member…read moretransactions, the other day I paid my first visit to them. It disappointed me to learn that Affinity limits non-member activity to an ATM card station as opposed to allowing their tellers to handle deposits and withdrawals. Of course, someone has to explain all this to first time non-Affinity member visitors and a tall, well-dressed young fellow, polite and patient, walked me through the steps as I deposited a check and withdrew cash. He represented Affinity well. Still, I resent that Affinity puts a teller out of work by forcing non-members to use the ATM station. So I rate Affinity three stars, averaging the one star for replacing a teller with an ATM station and the five stars for the Affinity teller who did such a good job helping me figure out the ATM.
This bank is just as bad as wf. Save your money and do not…read morebank here. They do not have customer service skills. They over charge you for everything. Fees, Fees, Fees. H+Save yourself the headache; avoid this place. Im changing asap. This is the worst credit union I've ever banked with.
OceanFirst Bank
(2 reviews)
Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer
Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!
Chase Bank
This branch did not let me deposit a check for 33 cents because the check was made out to two…read morepeople (myself and husband). I was depositing a few checks and they denied the one for 33 cents because "your husband did not sign and endorse it!". The Russian women teller (I can't remember her name) was rude and brushed me off and stamped my check as "denied". I have multiple accounts at Chase bank and she did a power play over 33 cents. Unfortunately this is my branch but I will move to a different branch because of the lack of customer service.
Not customer friendly. Acted badly when asked questions and not interested in being of assistance…read morein banking problems
(1 review)
Thank you thank you guys so much! You guys are always so nice to me and always care about my…read moreproblems haha I know I bug you guys!
TD Bank
(8 reviews)
Lovely spot, big Colonial feel, they had no line to the tellers, easy to deposit, drive-thru, and a…read morelot of safe deposit boxes on display. Very simple, quick service, and friendly staffer. Not sure if people were working with people on the non-teller services, there didn't appear to be anyone waiting, at least, on a Friday mid-day.
I have had to visit this location several times in the past year to help with an elderly relative's…read moreMedicaid application. The staff there, particularly Rani, have been so super helpful, friendly, patient and understanding. They really go above and beyond. Great bank, great staff,and great attitude.
(9 reviews)
It is pretty busy here and on a Sunday on the weekend is always nice to have a bank open. They are…read morebusy inside, but they have a parking lot, a digital queue, and a notary handy. Great stuff. Much better than the branches in the city. Kam helped us out. A little more paperwork than expected to notarize, but get for bank customers. I do wish they had the coin counting machines still. Difficult to get rid of change by depositing.
CLUELESS!! Went in to close an account and asked for a final statement showing zero balance…read more Nobody behind the counter said it was possible meanwhile I would get these statements 10 years ago when I closed accounts so how is it no possible today. I'll tell you how, because they're all LAZY and can't think out of the box. Been closing all of my accounts one at a time movings lots of cash over to Peapack Gladstone who GETS banking. TD is way to big!
It's a bank and staff is friendly. What more can one ask for in a bank?…read more Well, maybe more ATMs for when the bank is closed, as there's only one by the door.
Great Chase bank with nice couches, tellers, clean area, loads of parking, and state of the art ATM…read morethat gives you whatever denomination of bills
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They sure don't make banks like this anymore. Large, spacious, several entrances, and spotlessly…read moreclean. Approximately 10 teller windows, although they never really need more than the two who are working because let's face it, who needs to actually GO to a bank these days. Still, everyone at this bank seems eager to please. Enter through the free parking lot located on Kings Highway.
Given current Covid conditions, certain staff was unhelpful in providing a basic request to…read morenotarize a document. I was hassled for not providing a witness even though that page did not require notarizing and asked if I wanted to open an account there. With limited business open there are few resources. I was very disappointed at the poor customer service here. The staff needs to work better with their community.
I'm one of those people who avoid big corporate chain banks and like to do my financial biz with…read moresmaller groups. It just has a more intimate one on one appeal with personal service. Originally, this branch was more uptown by my apartment until they moved to this current spot. With the newer Q train line its easy to get to off the 72nd street stop. There is one ATM right by the front door. Friendly and helpful staff. They have Saturday hours and have stayed open during the pandemic.
Difficulty with online banking. Unable to sign in using documented user name and password. No human…read moreassistance after closing hours of corporate at 6 pm. Their cd interest rates and APY are not competitive as they once were. Staff turnover at local Monroe branch does not know long-time customers. Phone calls to the local branch go unanswered during normal business hours even though new customer service reps are there.
My disappointment with Spring Bank has been made abundantly clear. I had to give you at least 1…read morestar lest for my review to be posted. Now you're asking me to update my review? To take my words back and give you a higher rating? GTFOH, and take Luis Flores with you.
Customer service is great and quick never a wait. I believe their rates are good. I would recommend…read morethis bank
Would highly recommend very good people get the job done super fast 10/10…read more Cater to every need and make things very possible for me thank you