As a Providence Pass Graduate at 19 years old I write to warn those who consider this program. Also to finish years of mental torment. From: fifteen year old Vivian who could not take the "care quality" of this "troubled teen program". I am writing you this letter to inform you that I will not being returning to your program. In the recent days my parents and I decided that it would be less than beneficial if I returned. Now I could just leave this letter at that but I feel as a 15 year old girl that I've been stripped of my rosy colored glasses of the world because of your program. You promoted kindness, comfort and a "family-style" environment on your website to my mother which led to me receiving less than that. As you are not very involved in the program (Jennifer Del-Giduice) and her "wonderful" husband who cannot see his own children in the United Kingdom. During my 5 and 1/2 month stay I only had about a handful of interactions with you so I wanted to let you know how your program is really being run behind the scenes (Incase you cared) ((I know you don't)). I have never been more stressed out, numb, and broken hearted in these last 5 months in my entire life. I had more structure when I first arrived to the turtle creek house, there was enough staff and everybody got the break they well deserved but since the combining of the houses and the loss of staff I witnessed staff mentally abusing the girls in the house by lashing out because they were stressed, when I would get headaches I was too afraid to ask a house parent because I felt like a burden to them and In the rare occasion I did ask for something it was swiftly forgotten because they had so many other things to worry about. Your program is not made to be a suicide prevention yet I was not allowed to have floss or nail polish or my makeup because it had mirrors in it. I believe you have a dream for your program so the purpose of the message is not to tear you down it is to open yours eyes so you can get more involved and fix the things that need to be fixed. No program is perfect and I don't expect yours to be but the way it is running now is cruel to the girls who are there who need a peace of mind but are instead more stressed out than at peace. If the girls at your program are so happy and your program is the environment you preach to the public, why are girls killing themselves and being sexually assaulted? I decided to go onto your website and truly see why my mother thought that your program was good for me and now I understand why. Im going to include in this sentence all the fraudulent claims you portray your program to be on your website "Additionally clients engage in experiential groups such as art, psycho drama, gardening and yoga therapies" "The students live in homes in communities just a short drive from the counseling center and school" "Each morning the students begin their day with a walk" "The housing is compromised of three homes offering different environments and community feel." "During our work, each individual will participate in nutrition classes" "Clients sleep in a bedroom shared by two other girls" "Volunteering and community service are an important role for our youth today, so each month students are required to participate in 4 to 8 hours of giving back to the community". Those are words literally copied and pasted off of your website so now I truly do understand why my mom thought your program was so great. During my stay at providence pass I was never offered the opportunity to garden, do yoga, participate in psycho drama classes or art, I have never started any of my days off there with a walk and I was never offered nutrition classes. I was never offered the opportunity to do community service and I shared a room with 4 other girls and a half built bathroom for months. Not to mention your program only uses one house and its not just a short drive from the school while also not to mention is your "counseling center". All the photos on your website are stock images or are images of the turtle creek home from years ago. Your website is deceitful, phony and just plain dishonest. What you are doing is wrong and I will not stand for it nor will I allow the parents with students currently enrolled in your program to not be educated on the real providence pass. 2024: Growth is imminent PP. This industry will be more regulated and policed than ever. Change or drown! Lord knows you are responsible for my mistreatments. This will not be swept under the rug. read more

I have heard many bad things about this boarding school. As one of my daughters goes there they have realized that they needed better schooling and support with grades and teachers. She says that the teachers at the school are really good and understanding, they've let her take both junior and senior classes to graduate sooner. But it's not all good. She had explained to me that in the first night a girl staying there had smashed a Stanley water bottle through a window wanting to cut herself with the glass shards. While doing this she also broke some of the window frame around it leaving wooden spikes sticking outward. My daughter then stated that the school doesn't spend money on the house needs and they instead replaced the window with the downstairs window ( still having wooden spikes sticking out). My daughter has never cut herself but still stated that she later had to sleep on that bed but then the next night all the girls in the room were switched to a different one. Since paying so much I would've assumed that she would atleast have some personal space but the girls have one bathroom per room including one walk in closet sharing with the big sisters. I was hoping that they would get most of the things that I've been sending her since she's been I a car crash and now suffers bad back problems but her pillows I sent her were in her inventory along with some other personal items and clothing. My daughter also complained about her finding out that in 2022 a chef was fired for touching the girls and giving them edibles, vapes, and other drug use items while still in the school. He was fired and pleaded not guilty even though many girls shared their different experiences with him. She also said that if they are to talk badly or show any bad behavior ( talking back, not doing chores, refusing their help and medications) they will get their clothes taken away being left with one shirt and pants, I was never aware of this punishment until my child told me also saying that they can only wear their color/phase during hours unless they're at church or their visits. Which I have spent decent money on sending her newer clothes since I assumed most children would be wearing nicer stuff also to church but she shared that most girls wear sweatpants and hoodies. The next thing that she said shocked me that most of the girls are lesbian and bisexual and she shared she's had two girls do stuff together during quiet time on the bed next to hers. This is giving me a thought that the girls are not looked after exactly as they say. And in inappropriate ways, including while my daughter was getting ready in the morning has had a girl come up to her telling her that she's cute and that the girl likes her not as a friend or sister way but in a crush way. This is not okay with me since while viewing my daughter's room there's about 5-7 beds in there giving a lot of girls to be in there. I have seen changes for the better in my daughter giving her realization that she was disrespectful towards me and other family and that she should've been home rather than with friends so often. Also showing that she should've focused more on her future rather than a social media account or high school social life. I didn't know this but to get her out of this school is 15,000$. Which me already paying over 30k is not ideal. read more

considering this program. I aim to finish years of mental torment. From fifteen-year-old Vivian, who couldn't tolerate the care quality of this "troubled teen program." In this letter, I inform you that I will not be returning to your program. In recent days, my parents and I decided that it would be less than beneficial if I returned. However, I feel as a 15-year-old girl that I've been stripped of my rosy-colored glasses of the world because of your program. You promoted kindness, comfort, and a "family-style" environment on your website to my mother, which led to me receiving less than that. As you are not very involved in the program (Jennifer Del-Giduice) and her "wonderful" husband who cannot see his own children in the United Kingdom. During my five and a half month stay, I only had about a handful of interactions with you, so I wanted to let you know how your program is really being run behind the scenes, in case you cared. I have never been more stressed out, numb, and broken-hearted in these last 5 months in my entire life. I had more structure when I first arrived at the turtle creek house; there was enough staff, and everybody got the break they well deserved. But since the combining of the houses and the loss of staff, I witnessed staff mentally abusing the girls in the house by lashing out because they were stressed. When I would get headaches, I was too afraid to say something because I felt like a burden to staff. In the rare occasion I did ask for something, it was swiftly forgotten because they had so many other things to worry about. Your program is not made to be a suicide prevention, yet I was not allowed to have floss, hand sanitizer or makeup because of the mirrors in it. I was also denied mouthwash my entire stay due to the alcohol inside of it. I believe you have a dream for your program, so the purpose of the message is not to tear you down; it is to open your eyes so you can see the truth. On the Brightside, I was able to make up a couple years of schooling. However, sitting children in front of a computer for six hours a day is not even close to the standard that is marketed from this program. A nationwide traumatic experience from a California raised and kidnapped woman. Survived: Trauma, abuse, injury. read more

The staff would abuse the kids and neglect them. While many of the girls were struggling mentally they would ignore the huge signs and threaten to demote. This place was filled with horror behind doors. Staff would manipulate the parents into thinking that the girls deserved to be there. It was a nightmare please do not send your daughter here if they need help. read more

This "troubled teen program" is not what they claim it to be. The family that owns it lacks the necessary qualifications to provide mental health support for teenagers. This is a money-hungry business. read more