Great team. They were able to accommodate and see me earlier. They are so quick. The wait time is…read moreminimal. The procedure for MRI is quick and calming. We get to choose what we want to listen to. Check in team is nice, friendly and helpful. Waiting area is calming. Results come quick. Techs are knowledgeable and patient.

This will be my third (or fourth) appointment with this very courteous, compassionate and…read moreknowledgeable staff in UCLA Health's professional well-coordinated imaging Center. The team was ready and most accommodating for ease of scheduling with convenient hours and days, including Saturdays.

My Doctor wanted me to get an MRI on my lower back ASAP because of constant low back pain. So I…read more"attempted" to schedule an MRI at Torrance Memorial Polack Imaging and was told the earliest I could get in would be about a week. So I remembered obtaining my last MRI at MRI Imaging in Torrance (now called Torrance Advanced Imaging). Telephone staff was able to get me in the next day and offered me various times that were convenient for me. Arrived the next morning at 7:30am to helpful receptionist and the MRI Tech. Was in and out in about 30 minutes. I was immediately given my MRI on a CD/DVR disc to provide to any doctor. They reminded me that the MRI is my property so any and all doctors can make copies and give the original back to me for future doctors' use. The actual Radiologist report would be available to me doctor the following day. And since I wanted a copy for my records, I dropped by the following day and they provided me with a hard copy of the Radiologist report. They accepted Medicare and my Supplemental. I could not be happier with the service and support that Torrance Advanced Imaging provides it clients/patients. Facilities are bright & clean. All staff was knowledgable, friendly and competent.

Rednet imaging also affiliated with wave imaging ,!i was treated horribly quality of care was…read moreterrible. MRI technician very poor bedside manner to safety concerns. MRI technician would not allow me to bring my cane. I assured her that I needed my cane very unstable , I mentioned to her that I was concerned that I might fall. She did not care she did not help me off the MRI machine which I almost fell. I had to grab the MRI machine. please if you ever go to this place, bring someone with you as a witness type of care I was given was horrible. My experience. I will never go to this place again. Do not recommend it. Please be very very careful. Please read the reviews prior to going..

Over the past years I have always had my mammogram at the Polak Breast Diagnostic Center at Skypark…read morein Torrance and always had a great experience with the most courteous and professional medical staff. This year i decided to try their newest location in Rolling Hills Estates and I was able to score an appointment almost immediately. The day of my appointment I showed up 10 minutes earlier but had barely any wait time. The front desk is very well organized and my mammogram took less than 20 minutes. All in all, a pleasant experience

They made it super difficult for you to get an appointment especially during COVID. Called 5 times…read morefor a whole week period still could not get a simple appointment. They don't take email, even were asked, they won't tell you their email address. so you have to either FAX your doctors prescription to them or drive there in person to drop off a prescription paper. How much more difficult can you make for your client during COVID time????? Who would have a FAX machine now????? Would never come back or suggest this place to anyone. There is no "patient first " here, all they can offer is "our procedure first ". And those people's emails are all national top secrets I guess.

Great staff, plenty of parking. I went for an ultrasound the technician was great. She was calm,…read moreand easy to take directions from.

I just had an appointment with my orthopedic surgeon and he asked me for the CD of images that were…read moregiven to me from the Radiologist. I explained that I was not given a CD of images. Because Giovanni Lopez, the Radiologist at Family Radiology, was more concerned with sexually harassing me, than performing his job, my physician had nothing to review and my appointment was a waste of time for me and my physician, as well as his staff who frantically tried to get in contact with the staff at Family Radiology during my appointment, to get the file of my images. Had the radiologist been doing his job, rather than being a sleazy pervert, I could have received the medical treatment that I need. However, because Family Radiology employs a sexual predator, I remain untreated and in horrendous pain.

Honestly, I had a really smooth experience here. The staff made it way easier than I expected. The…read morefront desk was friendly and efficient, and I didn't have to wait long at all. The tech was kind and explained everything before we started. They checked in with me during the scan to make sure I was comfortable, and the whole process felt quick. The place was clean, quiet, and easy to find, and they got my results over to my doctor pretty fast. Overall, way better experience than I expected. If you need an MRI, I'd definitely recommend this spot!

It took some time but we got it done. Haven't had an MRI done on my back for 10 years. This…read morefacility has the AIRIS Open MRI which is way more open and less claustrophobic. Big difference. Had some initial problems keeping still. Spasms were really acting up. But Victoria was such a big help since i needed good images the next day. She really was patient and figured it out. Success!!

I've been experiencing some vision problems due to what seems to be a clogged tear duct. Before…read moreseeing an eye surgeon, they required a CT of the orbit. Most of my doctors work with Torrance Memorial so I've been to Polak Imaging many times. Pre-check in online makes the process much faster and easier once you arrive. Appointments are kept in a reasonable amount of time. Staff are predominantly friendly and efficient. The whole procedure was completed quickly and they had me out in less than an hour. Never a problem having tests done at this facility.

** Update on the bill ***…read more Recently I received a bill for a routine abdomen ultrasound and I was completely dumbfounded by the bill. This imaging facility charged $2.6k for an ultrasound service and I ended up being responsible for half of the remaining balance. Later I found out that Cedars-Sinai (Torrance Memorial is an affiliate of Cedars-Sinai) charges some of the highest rates for abdominal ultrasounds (CPT 76700) in Los Angeles County for standard PPO plans and the median negotiated prices in Los Angeles County are lower than four figures. I did send a message through their feedback portal ( http://torrancememorial.org/patientfeedback ) and honestly I was not surprised that they didn't respond even after I had left my contact information and asked to be contacted regarding this matter. I ended up calling the billing department and the staff simply said that's how it is billed & the only action they took was mailing the itemized charges. Main takeaway message - only come here if you have HMO insurance. If you have PPO insurance, get a price check on the Torrance Memorial website on price transparency ( https://www.torrancememorial.org/patients-visitors/billing-insurance/price-transparency/ ) by reviewing the machine-readable file that provides pricing information before committing to an imaging service at this facility.

I had two, back-to-back MRI appointments today, pelvic and abdominal-with and without contrast…read more Upon arrival, I was warmly greeted and expeditiously checked-in by Giselle. She is gracious, friendly, and professional. Iris is the highly-experienced radiology technician I was assigned. She is very knowledgeable, courteous, quite communicative, and compassionate. I highly recommend UMI Torrance!

I was offered a 6:30 am slot and thought it was perfect to be able to make it to work after. I…read morereceived a messages saying to come 30 min early to fill out forms, sounded all normal to me. I was there at 6am only to find out the office doesn't open till 7. I was understandably frustrated. The rest of the visit went super easy and smoothly. All the techs were very kind and did their job smoothly.

Arrived as a walk-in as I was dealing with severe foot pain and inflammation. They have a large…read moreparking lot and the waiting area was clean. After filling out some paperwork I was called within about 10 minutes. All of the staff were very pleasant and knowledgeable... but specifically Brooke (PA) and Kiana (Ultrasound Tech) were EXCEPTIONAL!!!

Showed up in the worst pain I've been in for years could barely walk with a back pain nurse Cathy…read morethat's all they would telll me was her name as if it was top secret initially was going to help me with 2 medication which I was so relieved to hear about then last second asked if I had taken any medication that day I had so I was honest 2 basic IB profren 4 hours earlier..... mind you I'm 6ft 260lbs as you can imagine 2 IBP doesn't do anything I would have taken more but that was all I had..... so she told me oh it has to be 6hours so I can't give you the other shot! Which would have helped me with my pain.... Non common sense medicine and then hit me with the SIR ITS NOT GOING TO CHANGE! Attitude included it's not a real doctor shop look elsewhere it's a ego emporium ran by nurses not Doctors... at least I never saw one REAL DOCTOR!!!

We had such a wonderful experience at Prenatal Cinemas on 12/23! The ultrasound tech was…read moreincredibly kind, patient, and understanding throughout our entire visit. Our baby girl was feeling shy and didn't want to show us her face, but she truly tried everything possible to get the best images for us. At no point did we feel rushed she took her time and made the experience feel calm and special. We were especially grateful that she allowed us to come back on a different day in hopes that our baby will cooperate next time. That level of care and dedication really meant a lot to us. We highly recommend Prenatal Cinemas for anyone looking for a caring, professional, and compassionate experience

Experience is worth it. My baby looks like a gummy bear ! coming back at 14 weeks to find out the…read moregender . So excited !

if i can ask for a specific person to do my blood work I would definitely ask for Kathy. She was…read moresuper sweet, and has a very good arm to draw blood, I didn't even feel it!

I visited for a routine blood test and Irais was my phlebotomist. She was fantastic. Very courteous…read moreand friendly and listened to my needs. The office runs efficiently. Best to have an appointment as the wait time can be long without one. I've never waited more than 5 minutes. Irais is new to the facility - what a great asset to the company.